1. Company Confidential - 2008 Outsourcing Trends & Data

2. Company Confidential - 2008 Global BPO Destinations

3. Company Confidential - 2008 3 Expanding Global Sourcing Arena Source: McKinsey Global Institute Survey

4. Company Confidential - 2008 4 Less than 15 % of the global market is reaping the outsourcing advantage today … 85% White Space! Large ‘white spaces’ in Major Industries USD 330 billion * Financial year, April 1 to March 31 ** Includes markets in currently offshoring industries Addressable market Current size Global offshore IT industry, FY* 2006 7- 8x ~200 -250 ~26-27 9-10 17.3 Others* India USD billion Global BPO industry**, FY 2006 10- 11x ~120 - ~14.0 Addressable market Current size 7.7 6.3 Others* India USD billion ESTIMATES Key Drivers -Large opportunity to outsource in major Industries -Outsourcing of more complex and high-risk Services - Fragmented and high- interaction processes thanks to advances in telecom and workflow management technologies 150