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The Manager as a Planner
Developing a SWOT analysis
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The Planning Process Planning-identifying and selecting appropriate goals and courses of action for an organization Strategy-The cluster of decisions that managers take to help a company reach its goals Mission-a broad declaration of an organization’s purpose that identifies the companies products and customers and distinguishes the organization from the competition
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Three Steps in Planning
Determine the organization’s mission and goals Formulating strategy-analyze the current situation and develop strategies to achieve the mission Implement strategy-allocate resources between groups to ensure the strategy is achieved
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Levels and types of Planning
Corporate Level Plan-top management’s decisions regarding which industries, and national markets a company intends to compete Business Level Plan-developing long term goals indicating how a division intends to compete against its rivals in the industry Functional Level Plan-indicates how a function intends to achieve the goals of a division or business level
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Time Horizons of Plans Long Term Plans-5 years or more
Intermediate Plans-1-5 years Short term Plans-less than one year Corporate and business level plans are long and intermediate Functional plans are short to intermediate Most organizations have a rolling planning cycle
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Types of Plans Standing Plans-use in programmed decision situations such as policies, rules, or standard operating procedures (sop) Single use plans-developed for a one time, non programmed issue
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Why Planning is Important
Planning ascertains where the organization is now and where it will be in the future Participation-all managers are involved in setting goals Sense of direction-sets goals and strategies for managers Coordination-how the system fits within the company Control- who is responsible for achieving goals
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Scenario Planning Scenario Planning (Contingency Planning)-generating multiple forecasts of future conditions followed by an analysis of how to respond to each condition Effective Plans have Unity=1 plan Continuity-ongoing plan Accuracy-factual information Flexible-adjust plans as necessary
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Determine Mission and Goals
Define the business-Who are customers? What needs are being satisfied? Establish major goals-provides a sense of direction and stretches the organization to higher levels of performance. Goals must be challenging but realistic
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Formulating Strategy Managers analyze the current situation to develop strategies for achieving the mission SWOT analysis- a planning exercise in which managers identify company strengths, weaknesses, and external opportunities and threats
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Five Forces Model Level of competition Potential for Entry
Power of suppliers Power of customers Substitutes
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Formulating Corporate Level Strategies
Concentration in a single business Related diversification Unrelated diversification International expansion Global-selling the same product in all countries Multidomestic-customizing products to specific national conditions
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Vertical Integration Vertical Integration-allowing an organization to create value by producing its own inputs or distribution its own products Backward integration-seeks to reduce its input costs by producing its own inputs Forward integration-distributes its own outputs to lower distribution costs
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Business and Function Level strategies
Business-low cost or differentiation Functional-seeks to have each department add value by lowering costs or adding new value by: Attaining superior efficiency Attaining superior quality Attaining superior innovation Attaining superior responsiveness to customers
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Planning and Implementing Strategy
Allocate implementation responsibility to appropriate individuals Draft detailed action plans Establish a timetable for implementation Allocate resources Hold specific groups responsible for the attainment of goals
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