1. Maintaining Program Integrity

2. The Role of Product Testing Goal: Protect the integrity of the label –Require the submission of appropriate test data on a product specific basis Enhancing ESTAR Test Methods by referencing industry test procedures, developing test facility manuals, and requiring third-party documentation, where necessary –Implementing Testing Initiative to identify potential compliance problems Set in motion a review process to ensure manufacturers take corrective measures

3. Referencing Industry Test Procedures Dehumidifiers: Test Criteria: Tests shall be conducted in accordance with Clauses 4, 5, and 7 of ANSI/AHAM Standard DH-1, except that a watt-hour meter shall be used to measure dehumidifier energy consumption during the capacity rating test. The watt-hour meter shall be accurate within 0.5 percent of the indicated value and have a scale with graduations of 1 watt-hour or less. Energy Factor is to be calculated according to Section 4.2 of CAN/CSA-C749-94.

4. EX: ESTAR Ceiling Fan Test Facility Guidance Manual –Provides procedures and specifications for building and setting up an air delivery room, specifies equipment, test method reporting procedures –Requires laboratories to calibrate to ensure consistent, repeatable results All laboratories are required to calibrate, using the same reference fan, once a year and produce results within +/-3% of each other. Quality Assurance: Improved Test Methods

5. Quality Assurance: Improved Test Methods (cont.) EX: ESTAR Monitor Test Method Committee –More than 30 industry representatives collaborating with EPA on the draft monitor test method –References published specifications from VESA and IEC supplement guidelines where necessary with methods developed in cooperation with industry –Process will ensure On Mode testing consistency among manufacturers

6. Compliance Testing Initiative Selecting products with greatest market share Using existing ESTAR testing guidelines Independent testing lab Stakeholder communication protocol with defined steps for non-compliance Test results and recommendations –July/August -- Televisions –Nov. -- DVDs –Dec./Jan. -- Monitors Future efforts under consideration: potential on-site test method evaluations

7. TV Results Manufacturer Model Number Energy Star Limit in Standby Mode (Watts) Standby Mode Power (Watts) Pass/Fail Unit #1 Unit #2 Unit #3 1A  3.0 0.7 0.8Pass 1B  3.0 0.7 Pass 1C  3.0 0.6 Pass 1D  3.0 0.40.50.4Pass 1E  3.0 1.01.20.9Pass 2A  3.0 2.82.7 Pass 2B  3.0 1.11.01.2Pass 2C  3.0 2.9 3.0Pass 2D  3.0 0.70.9 Pass 2E  3.0 0.80.60.7Pass 2F  3.0 0.7 0.5Pass 2G  3.0 0.50.4 Pass 2H  3.0 0.41.41.9Pass 3A  3.0 1.62.51.6Pass 3B  3.0 1.82.01.8Pass

8. DVD Results ManufacturerModel Number DVD Product Type Audio/DVD Partner Status Standby Mode Power (Watts) Pass/Fail Unit #1 Unit #2 Unit #3 1ADVDNo0.0 N/A (Pass) 2ADVDNo1.31.2 N/A (Pass) 3ADVDYes2.01.91.7Pass 3BDVDYes2.4 Pass 3CDVD Yes (model labeled, but not qualified) 1.4 1.5Pass 3DDVD/VCRYes3.23.53.1Pass 4ADVDNo2.91.8 N/A (Pass) 5ADVD/VCR Yes (model isn’t labeled or qualified) 11.67.67.4N/A (Fail) 6ADVDYes1.72.0 Pass 7ADVDYes0.30.40.3Pass 7BDVDYes0.40.60.4Pass 7CDVDYes0.50.80.3Pass 7DDVDYes0.6 0.4Pass 7EDVDYes0.3 Pass 8ADVD Yes (model labeled, but not qualified) 0.9 Pass

9. Lighting: Fixtures and Bulbs Routine/ongoing testing initiative –PEARL -- creation and funding of certified lab to test product quality and performance –Two rounds of testing to date –Products failing are removed from ENERGY STAR

10. Retail Partner Store Level Assessment Background and Summary Rounds 1 & 2

11. Retail Store Level Assessment Designed to evaluate the consumer shopping experience with ENERGY STAR in retail channel –Programmatic changes to increase product purchases Three part assessment: –Salesperson knowledge and extent ENERGY STAR messaging is used in sales process –Visibility/presence of ENERGY STAR in store displays by department –Availability/visibility of ENERGY STAR qualified and labeled products in stores

12. Basic Approach Approx. 7 qualified product categories for each trial (e.g., DVDs, TVs); some variability Approx. 5 national retailers including Best Buy, Home Depot, Lowe’s, Sears, Wal*Mart Approx. 7 cities across the country from MA to CA

13. Cities/Products Fall & Summer Atlanta, GA Baltimore, MD Boston, MA Dallas, TX Milwaukee, WI Portland, OR San Diego, CA TVs (fall 01) DVDs (summer 02)

14. Evaluation Process Sales Staff Evaluation –“Shoppers” Evaluate 3 top considerations identified during sale Mention of ENERGY STAR and understanding of program goals, elements, or features during the sales process –Combine to one score and scale to “100” –To reach “100” Present ENERGY STAR, energy efficiency, and environment as top considerations Demonstrate thorough knowledge of ENERGY STAR program during the sale

15. Evaluation Process Display Check –Display material (POS/POP) present beyond labeled products –Who generates/applies and relative size Product Shelf Inventory –Measure proportion ENERGY STAR-qualified products on shelves –Check visibility/presence of ENERGY STAR label on products and packaging

16. Summary Findings – 2 rounds Salesperson knowledge –Scores by product 25-50 –Highest = CFLs, appliances –Lowest = electronics Store display visibility –Little difference in presence of ENERGY STAR focused materials in the two rounds –High opportunity in lighting and CE departments to coordinate materials with ENERGY STAR product promotions

17. Summary Findings – 2 rounds Product inventory –Shelf area devoted to qualified products consistent with market penetration data –Ideal = see increase, over time, in inventory of ENERGY STAR qualified products Product labeling –26% of qualified DVD models not labeled at all; 26% models “mixed” –Small number of products “mis-labeled”

18. Our Action Steps Retail partner “strategies” –Best Buy, Costco, Nationwide, RadioShack, Sears, Wal*Mart Training/Product stocking Promotion “matchmaking” –Contact with retailers/vendors Website re-engineering –Shopping tool more robust –Qualified Product lists more accurate, easier to use

19. Future RSL plans –2 rounds/year –Some variation in products/retailers –Local appliance/electronics dealers included on a limited basis Questions Our Action Steps

20. Logo Monitoring Newspaper/magazine clips –monthly Websites –quarterly Follow up –calls –letters –referral to DOJ

21. Discussion and Feedback Are there additional measures we should consider taking to protect the integrity of the ENERGY STAR label?