1. Windows 2000 Windows 2000 Project Team Division of Information Technology Mary Dickerson, MCSE, Project Leader University of Houston Windows 2000 University of Houston Windows 2000 November 13, 2001 Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out? Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out?

2. Windows 2000 Presentation Overview Overview - UH Environment Project Team Lifecycle Lessons Learned

3. Windows 2000 UH Environment UH (Main Campus) UH-Downtown UH-Clear Lake UH-Victoria Four off-campus institutes Overview The University of Houston System includes:

4. Windows 2000 UH Environment The UH Main Campus includes: Overview 14 Colleges 8 Administrative Divisions 32,000 Students 4,000 Faculty & Staff

5. Windows 2000 IT Environment Diversity of colleges & divisions –Separate –Independent –IT development disjointed IT infrastructure focus –More on networks –Less attention to desktops Explosion of Windows services –Bias towards action, rather than planning

6. Windows 2000 Network Infrastructure: Flat, bridged network configuration –17,000 network devices –Large broadcast domain DNS –Currently handled by 3 Unix\Linux machines –DNS resolution for some of other UH campuses DHCP –Handled by 2 Linux machines –Available for campus-wide use –Utilizes two non-overlapping scopes Current environment

7. Windows 2000 Windows Infrastructure: Disconnected structure –Rapid growth in Windows services –Does not scale campus-wide Multiple domains/different administrators –High support costs Inability to sub-divide administration –Current NT limitation –Required separate domains Multiple trust relationships –Managed by many administrators –Adds considerable complexity Current Environment

8. Windows 2000

9. Key Architecture Projects Network Refresh Project – UH main campus –Implementation of a routed environment –ATM and gigabit backbone –Switched 10/100 Mb connections to the desktop Windows 2000 Project –Active Directory implementation –Domain consolidation –Desktop management Building a New Infrastructure

10. Windows 2000 Choosing Active Directory Ability for distributed management –Resource administration closer to user Simplification of current environment –Domain consolidation –Decreased support costs Interoperability w/non-Microsoft services Windows Infrastructure Solution

11. Windows 2000 From Chaos...

12. Windows 2000 To Active Directory

13. Windows 2000 Project Lifecycle Phase I - Focus: IT Win 2000 Project Team –Team members identified –Product education –Mission statement

14. Windows 2000 IT Project Team Members Support Center Information Services MIS PeopleSoft NPDG OSG Software Services Student Labs SDR

15. Windows 2000 Project Lifecycle Phase II - Team focus: Desktop issues –Communication with campus Statements by IT Web site created –Documentation for customers –Support provider information –Training Goal: Support staff training on limited budget Custom class: trainers, documentation specialists & support team leaders (MOC 1554/1574 based) Instructor-led training to all IT support staff Web based training available –Configuration testing Tested popular UH applications

16. Windows 2000 Project Lifecycle Phase III - Team focus: Infrastructure issues –Identification of design concerns MS 2-Day Jumpstart Deployment Overview Deliverable: MCS Windows 2000 Assessment –Executive Briefing for IT Management Goal: Management education leading to statement of support & direction Presentation White paper

17. Windows 2000 IT Executive Briefing MS Windows 2000 Product Overview Intro to Windows 2000 Project Team Analysis of Windows 2000 w/ Respect to Current and Planned IT Services Metamorphosis: Scope of Windows 2000 Project & Mgmt Commitment Conclusion Presentation Overview

18. Windows 2000 Project Lifecycle Phase IV – Team focus split: Desktop & Infrastructure –Desktop Continued application testing New training development Additional user documentation –Infrastructure Focus on design issues Meetings with Lucent Consultants Test lab development

19. Windows 2000 Project Lifecycle Phase V - Focus: campus community –Increased development of user Web resources –Windows 2000 Campus Workshop sessions General –Audience: Entire campus community Technical –Audience: Faculty/Staff w/computing responsibilities –Dialogues with other UH campuses

20. Windows 2000 Agenda: General Session Intro to IT Windows 2000 Project Team MS Overview - Win 2000 Professional UH Site Licensing & MS Campus Agreement Win 2000 General UH Support Info UH Training Resources Overview of Windows 2000 Server UH Windows 2000 Infrastructure Issues Q & A Closing

21. Windows 2000 Agenda: Technical Session MS - Intro to Windows 2000 Professional Windows 2000 Deployment Information: –Single & Small Scale Deployments –Large Scale Deployments Break MS - Intro to Windows 2000 Server UH Infrastructure Issues Questions & Answers Closing

22. Windows 2000 Project Lifecycle Phase VI - Focus: Detail design (Current) –Test lab expansion –Infrastructure design & testing –Work with college/division representatives Appointed representatives: Profile

23. Windows 2000 Project Success Factors Project team organization & leadership UH Windows 2000 Web site Test lab development Collaboration of UH colleges & divisions Microsoft resources –Planning workshops –Product deployment information Benefits Collaboration among all technology providers Joint development of standards for environment Decrease in enterprise-wide support costs Increased partnership opportunities –Compaq - servers for lab & consulting –Microsoft – consulting & resources

24. Windows 2000 Lessons Learned Collaboration is key –Within the IT organization –Among campus colleges and divisions –With external resources Hardware vendors: Compaq Software vendors: Microsoft Strong project leadership essential –Communication Web site Workshops for customers –Collaborative comprehensive design Design process requires official voice – Representative selected by units Microsoft resources are essential –Helped understand complex technical issues –Assisted with education of campus community

25. Windows 2000 Windows 2000 Project Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out? Fouty: Change Title slide to show budget presentation to ITCC Also, is that the way you want your title presented. Spell out? Web Site: http://www.uh.edu/Windows2000 Email Address: Windows2000@uh.edu