1. NAHU Learning Institute Know How to Find Resources © 2011, National Association of Health Underwriters www.nahu.org

2. Are you aware? NAHU Mission NAHU Strategic Plan Summary Do you know who resides on the National Professional Development Committee who can help and a phone call away? http://www.nahu.org/about/committees.cfm http://www.nahu.org/about/committees.cfm Job Description of the Professional Development Chair Local Programming Success Professional Development Events Calendar Online Learning Institute, Certifications, Designations Compliance Corner Best Practice Round-Table Discussion

3. © 2011, National Association of Health Underwriters www.nahu.org The NAHU Mission NAHU will improve its members’ ability to meet the health, financial and retirement security needs of all Americans through education, advocacy and professional development.

4. © 2011, National Association of Health Underwriters www.nahu.org Professional Development Chair Job Description An education chair is responsible for the functions within the chapters relating to education. Key functions can generally be grouped into major categories that guidance is given to the local membership: information gathering and communication (from the top down, to the bottom up), planning, marketing, implementation, evaluation and feedback/reporting.

5. © 2011, National Association of Health Underwriters www.nahu.org Professional Development Program Development –Does your chapter include criteria upon which a program will be delivered to the membership: Newsworthy, Edgy, Interesting Energetic speaker with no hidden agenda – biographies with credentials Continuing education credits Money maker for the local chapter or state Enticing to new members

6. © 2011, National Association of Health Underwriters www.nahu.org Professional Development Chair Works Hard for Chapter Success Information gathering entails learning what the members of your association need and want educationally and what will motivate them to participate national and locally. Planning involves assisting with ideas with developing an education plan for the year that includes schedules for speakers, CE seminars and forum discussions, as well as the topic(s) that will be emphasized by each one. This is the blueprint for their local association professional development year. Your national committee possesses many preplanned resources that are available at the chapter’s finger tips. It is your responsibility to inform our chapters. Marketing is the process by which you are responsible for communicating the benefits of all programs available to members and chapters with rebate and revenue opportunities. By conducting a promotion campaign (web training, attending local meetings etc.,) attendance for programs will be increased. Before developing a marketing plan, have a general understanding of the various means of delivery, discount programs, partner involvement and student services offered. Implementation, Be knowledgeable about how all of our professional development resources can be delivered and accessed. Evaluation and feedback/reporting, your collected information from all state/local chapters is valuable to the national committee and staff. This information is shared to better assist national with improving on the value we offer through member benefits.

7. © 2011, National Association of Health Underwriters www.nahu.org PD and Your Path to Programming Success What Does Programming Success Mean to You? –Revenue Generating –Interesting topics and speakers –Convenient delivery time –Convenient location –Good refreshments –Evaluation process: speaker, locale, food, temperature of the room, technology used, etc. –Passionately driven speakers

8. © 2011, National Association of Health Underwriters www.nahu.org Programming Ideas Come From Members Local Politics –All politics is local –Read the newspaper –Hospital changes (Accountable Care Organizations (ACO’s) and Health Information Exchanges (HIE’s) –State legislature activity Bring in the local Experts –Panelist speakers: Underwriters Actuaries Insurance carrier CEO panel Public Program Directors or Cabinet Secretaries

9. © 2011, National Association of Health Underwriters www.nahu.org Collaborate with Thought Leaders Partner with other organizations: –Hospital Association –Local Physician’s Association –Local Dentists Association –Local Chiropractic Association –Local Acupuncture Association –Local Bar Association –Local Human Resources Association

10. © 2011, National Association of Health Underwriters www.nahu.org Plan to Study… Study to Plan MonthTopicMonthTopic JanuaryPPACA ExchangesJulyThe CLASS Act and Long-Term Care insurance FebruaryMedicareAugustPharmacy: panel discussion MarchWorksite MarketingSeptemberPublic Programs AprilLegislative updateOctoberSelf-Insurance MayHospitals & Providers under PPACA NovemberAncillary products – why sell them? Life, STD, LTD, Dental, Vision JuneHealthy Living – Food, Inc. DecemberCompliance Issues Ethics

11. © 2011, National Association of Health Underwriters www.nahu.org NAHU Online Learning Institute On-demand learning library – CE-To-Go –Cafeteria Planning –Changes in Legislation That Impacts Your Business –Compliance and Adherence –Consumer Directed Health Care –Market Trends –Value Based Benefits Audio workshops available for download Live on-line seminars Personal library resource navigation 24/7

12. © 2011, National Association of Health Underwriters www.nahu.org Certifications Understand the distinction between certifications and designations. Your credibility depends on it. Classroom and Onlline Medicare Advantage Training Consumer Driven Health Care Wellness Voluntary Worksite Self Funding PPACA

13. © 2011, National Association of Health Underwriters www.nahu.org Designation Programs RHU – Registered Health Underwriter REBC – Registered Employee Benefits Consultant DIA – Disability Insurance Associate CLTC – Corporation for Long Term Care Certification EHBA – Employee Healthcare Benefit Associate CEBS – Certified Employee Benefit Specialist CSFS – Certified Self-Funding Specialist Industry Providers: The American College, Association of Health Insurance Plans, Health Care Administrators Association, International Foundation of Employee Benefit Plans

14. © 2011, National Association of Health Underwriters www.nahu.org Designation and Certification Recognition http://members.nahu.org/NAHU_Prod_Imis/NAHU_Member/ About_Us/Store/Core/Orders/category.aspx?catid=8 NAHU Store

15. © 2011, National Association of Health Underwriters www.nahu.org Compliance Corner Critical member benefit – no extra cost Born from a “Risk Management” philosophy One-stop place to find the majority of Federal statutes Web link driven No state statutes

16. © 2011, National Association of Health Underwriters www.nahu.org Best Practice Round-Table Discussion Revenue Generating ideas Venues Topics Passionate Speakers – Speakers Bureau Links to your state Food, Location, Time of Day, Day of Week Evaluations Continuing Education – www.InsuranceStudy.comwww.InsuranceStudy.com Others????