1. DIRECTORATE OF SOCIAL AUDIT DIRECTORATE
Government of Maharashtra
DIRECTORATE OF SOCIAL AUDIT DIRECTORATE

2. Structure of Presentation
Institutional Arrangements
Social Audit
Proactive steps
Transparency
Accountability

3. Institutional arrangements

4. Legal Framework State Act amended to align with the MGNREGA - 2005
State Employment Guarantee Council established
Unemployment Allowance Rules notified
Grievance Redressal Rules Notified

5. Social audit

6. Efforts made by the Department
Training of Master Trainers at APARD
Preparation of formats and training manual
Pilots in 6 Blocks 36 GPs
Search Committee for establishing SAU with help of TISS
Cabinet approval for SAU
Directorate set up
SA being done in campaign mode
Detail guidelines issued in local language to districts

7. Directorate of Social Audit Director- (from Group A Service)
Joint Director/ State Coordinator (Administration and finance)
District Resource Person( 01)
Block Resource Person( 01)
Village Resource Person ( 04)
State Coordinator (Training and Capacity building, NGO
Office Staff (clerk, Steno-Typist, Peons)
State coordinator (Implementation and Control)
State Coordinator (Evaluation and improvement)

8. The Beginnings…
First Social Audit: Moramba Gram Panchayat January, 2012
Year
No. of GPs 36
658
210
Total
904

9. Important components of Social Audit
EGS Department; GoM  
Directorate of SA 
Gram Panchayat and line Departments
Resource persons at District and Block 
Labourers/ Villagers 
Village Social Audit facilitators (VSAf)
Master Trainers
SA Jana Sunawani Panel

10. Organisations supporting State in SA
YASHADA-SIRD
Pragati Abhiyaan
Aroehan
Sparsh
TISS
College of Social Work, Amravati
College of Social Work- Dhule, Jalna
Aamhi Amchya Aarogyasaathi

11. Detailed steps of Social Audit process
Preparatory phase: includes District Level meeting; Appointment of Coordinating officials and dates for submitting document
Selection of village social auditors: As per NREG Act. & Rules
Block level orientation:
Training of VSA: days of training including field work
Village level audit process: HH Survey, Site Survey, Document (Bills & Voucher's) Verification
Special Gram Sabha
Jan Sunawani: Panel headed by Ombudsman including members of civil society

12. Process of verification
Verification during household survey
Worksite verification
Chavdi Wachan: Public reading of records
Focused group discussion with labourers
Verification of Material bills
Study of other relevant documents

13. Gram Sabha Gram Sabha conducted in each Gram Panchayat.
Findings read out in Gram sabha and discussed
Neutrality maintained by VSAs
Conflicts avoided / discussion promoted in a right direction/ issues concluded
Proceedings of the gram sabha taken from Gramsevak/ VSAs records notes of the happenings, discussions, decisions taken, pending and pushed for Jan sunwani, etc.
A neutral observer for the Gramsabha is appointed from non-implementing department, like Education, Health, etc

14. Jan Sunawani…… SA ends with Jan Sunawani
Issues or complaints unresolved in Gram sabhas are read out, verified / discussed and action taken.
All the implementing agencies, BDO, Tehsildar & a District level authority present and take necessary actions against complaints.

15. Process of Social Audit
District 17
No. of Block 34
No of GP
904
No of work audited
5749
HH Surveyed
37630
Total No of Discrepancies observed
4096
Discrepancies Resolved
708

16. Experiment with BNVs in SA
Entitlement Audit
Experiment with BNVs in SA
In GPs with no work in previous financial year
Awareness generated in such communities with interactive methods
BNVs worked as VSAFs
BNVs trained about MGNREGA and the entitlements and their role in the process
Conducted SA in two blocks of Wardha

17. Key findings of SA process
Except 3 works all works exist
NREGA providing gainful employment to the needy
Delay in receiving documents
Unawareness of processes : obtaining new job cards, demand of work, work site facilities, updating pass book or job card
Pass book not with workers / Bogus workers
Job cards are not yet fully distributed to all deserving families.
No uniformity in book keeping of MGNREGA in all district's or blocks / it creates problems of authentication of bills and vouchers
Delay in payment of wages and skilled portion
Lesser wages than notified amount

18. Outcomes…
Clarity in approach of district level functionaries for conducting Social Audit.
Gradual change in the mind-set of the local bureaucracy that SA is integral tool for transparency and accountability
Platform to workers to express their grievances made locally available;
Dissemination of information about NREGA in villages and instilling confidence in workers to stand for his/her just rights against all odds
Social Audit process - a tool to understand gap between policy and implementation.

19. Areas of Convergence with CAG
Discussion with Principal AG
Support for simplifying methodology of Audit
Simplified training modules for VSAFs, CSAFs, DRP, Social Audit Experts in Good practices of Accounting and Book keeping , Analysis of Bills and vouchers
Representatives of CAG to observe the process of SA and support wherever required
Retired Officials from AG office to be appointed at State level

20. The Impact….
“This is the first time in my life of 60 years that without visiting offices, without filling forms I have received such important information within my village in my house how has this been possible?… NREGA worker Shri. Dilip Bodhere of village Palsunda, GP. Saturli, Tal. Mokhada, Dist. Thane, job card no.MH /101, asked the team of Village Social Auditors, after the household survey…
The team reassuringly said “This has been possible due to Social Audit process”

21. Kaam Maango Abhiyan… Kaam Mango Abhiyan in selected blocks
of Nashik and Buldhana district.
Dec in Nashik & Feb in Buldhana, Jalna & Parbhani
32000 application were received during the Abhiyan
Work provided to those who demanded for it

22. Proactive Steps

23. Helpline… Toll-free number 18002676001 (IVRS based)
Operational since 2nd October 2013
SMS and gateways also provided
Toll free number-
Information section
Grievance redressal
Demand can be registered
Total Complaints received
Complaints resolved
Balance

24. Gram Rojgar Diwas Organized once a month at GP level
New Concept of “ A day with the labourer” – “Ek Diwas Majooraan sobat” - Converging with other welfare schemes like health, insurance, various entitlements etc. to be organised twice a year
Senior functionaries to participate in Gram Rojgar Divas
19350 Gram Rojgar Divas organized this year
40682 in the previous year

25. Distribution of pay slips
Started from 15th August 2013
Pay slip printed at village level kiosks (from NREGA Soft)
Gram Rojgar Sevak distributes pay slips to workers
Worker gets information
That payment has been made
Amount received
Period

26. Accountability

27. Accountability of NREGA functionaries
15 day payment cycle clearly defined
Functionary at each level made accountable
Intensive training
Process simplification
1 work- 2 Measurement books
Pre-printed Measurment books
Appropriate level of check measurement
Recording attendance by Gram Rojgar Sevak
2 days
Measurement including check measurement by Technical officer
6 days
Scrutiny at block level & approval by Program Officer
Data entry & FTO generation
Payment by Bank/post office
3 days

28. Delay in wages compensation
State has issued guidelines regarding delay compensation
0.05% per day of delay
Payment of Rs crore made towards delay compensation in FY
Presently state bearing cost. Awareness camps and trainings being conducted. Reasons for delay being analysed. Recovery will be done from concerned NREGA functionary in future.

29. SQM… 40 SQMs appointed for all districts from 2013
Verify 10 works in each district every month
Total 5328 works verified till date
3926 works (74%) Satisfactory
397 (7.4%) Average
1105 (19%) Needs improvement

30. Websites……
gives detailed information of the scheme, GR, Circulars etc
to facilitate LB planning process
for monitoring wells

31. Trainings Trainings at State, District, Block
Through Commissioner NREGA
Trainings conducted till date
Sr. No.
Category
No. of Batches
No. of Participants 1
As per IEC Plan 36
2825 2
GRS Capacity Building
142
20,713 3
Training on Operational Guidelines 34
2471 4
IPPE Master Trainers
320
Total
215
26329

32. Way Ahead… Emphasise on SA
Improve Gram Rozgaar Diwas and Demand process
ATR follow up
SA in campaign mode in 2000 GP’s in
Divisional SA Experts identified to be appointed soon
Advertisement for appointing Director/ Joint Director/ DRPs in 15 days

33. Photo Gallery

34. Thank You……