1. BREEAM In-Use
Client Training

2. Welcome to the BREEAM In-Use Client Training
This is the BREEAM In-Use client training, an exam will follow. For information on who should be undertaking the exam please visit
This training and subsequent online examination are a requirement of the BREEAM In-Use scheme. On completion, full access to the BREEAM In-Use online system will be granted.

3. Aims of the BREEAM In-Use Client Training
To understand the basic principles of the BREEAM In-Use scheme
To understand the process of the BREEAM In-Use scheme
To understand the workings of the BREEAM In-Use online system
To understand how to use the data and benchmark properties and/or portfolios

4. BREEAM In-Use Client Exam
The BREEAM In-Use Client Exam can be found at:
It contains 25 multiple choice questions
There is no time limit (it typically takes 30 minutes to complete)
60% pass mark
Upon passing you will be contacted to confirm your user details for the BREEAM In-Use online system
Once log in details are confirmed, you will be assigned an EPID
This will grant full access to the BREEAM In-Use online system
Note: An EPID is unique to each user account and is valid for the lifetime of the scheme

5. Required Documentation
Before you start the training it is suggested that you download and review the following documents from
SD096 BREEAM In-Use Scheme Document
BES 5058 BREEAM In-Use Standard
PN506 BREEAM In-Use Online System User Manual
FS021 BREEAM In-Use Fee Sheet

6. Contents of this online training course
Introduction to BREEAM
BREEAM In-Use
Structure of the Scheme
Assessment and Certification
The three roles in BREEAM In-Use
Client
Auditor
Quality Assurance
The Online System
BREEAM In-Use UK and International
Preparing for the Exam

7. 1. Introduction to BREEAM
(Section 1 of 8)

8. What is BREEAM? Building Research Establishment Environmental
Assessment
Methodology

9. Environmental assessment method Specified by organisations
Certification scheme
Holistic
Covers:
Energy
Water
Waste
Pollution
Land use & ecology
Health & wellbeing
Transport
Materials
Management
Voluntary
Issue
Based
Tailored to project type:
New buildings
Existing buildings (BREEAM In-Use)
Community developments
Refurbishment projects
Specified by organisations
Customer
focused
Independent
& credible

10. BREEAM
The world’s longest established and most widely used environmental assessment method for buildings
Created in 1988 and launched in 1990
Certified buildings in more than 50 countries
Over 254,000 buildings certified, over a million registered for assessment since it was first launched.
Network of over 4,000 independent licensed assessors across the world.

11. 2. BREEAM In-Use
(Section 2 of 8)

12. What is BREEAM In-Use?
An environmental assessment method for existing (in-use) non-domestic buildings.
A standard, easy-to-use assessment methodology and independent certification process
On going assessment method to encourage continual improvements
Improves environmental performance and building management
Identifies parts of a property portfolio that are under performing and may require refurbishment or changes to the management practices
Note: Part 3 of BREEAM In-Use is building type specific

13. Why is BREEAM In-Use important?
Existing buildings make up the vast majority of the global building stock, therefore there is a massive opportunity to reduce their environmental impacts
BREEAM In-Use can be used to assess buildings at an asset, building management and occupier level therefore providing an overall picture of a building’s performance
BREEAM In-Use can be used to identify buildings that may need refurbishment, and can contribute to the improvement of the overall management of the building

14. BREEAM In-Use aims to… Change behaviour Reduce running costs
Improve staff productivity
Demonstrate commitment to Corporate Social Responsibility (CSR)
Provide a genuine badge of proven sustainability
Protect and enhance asset value
Assess and monitor building and management improvements

15. Who is BREEAM In-Use for?
Many people will want to use this scheme, in particular:
- Building owners
- Building managers
- Building occupiers
The scheme can be used in the UK and Internationally
Used to:
- Monitor the sustainability specification of their buildings
- Assess management and organisational practices
- Produce action plan to manage and improve sustainability of the asset and occupying organisation
- Protect and enhance asset value

16. BREEAM In-Use provides the opportunity to…
Optimise an asset’s overall environmental performance
View the overall performance of a portfolio
Create benchmarks for improvement
Within your portfolio
Against similar buildings
Identify assets within a portfolio that are underperforming and require refurbishment
Optimise the environmental performance of existing management systems and monitor improvements
Reduce the overall running costs of an asset
Improve on Corporate Social Responsibility
BREEAM In-Use data can be used for reporting

17. Attributes of BREEAM In-Use
Quick and simple
Online data collection system and management tool
Can be used for continual improvements
Supports and builds on existing reporting systems
Energy Performance Certificates
Display Energy Certificates
ISO 14001
ISO 50001
Global Reporting Initiative (GRI)

18. Benefits of BREEAM In-Use
Benchmarks for
Improvements
Reduction on Running
Costs
Reduces
Environmental
Impact
Best Practice
Company Green
Image
International
BREEAM In-Use
Higher Rent / Property
Marketability
Corporate Social
Responsibility

19. 3. Structure of the Scheme
(Section 3 of 8)

20. BREEAM In-Use Assessment Sections (4 outputs):
Asset (Part 1)– assessment of the structure of the building and fixtures and fittings
Building Management (Part 2) – assessment of how the building is managed (facility management)
Occupier Management (Part 3) – Assessment of the organisation’s overall policies and activities that are conducted within the building
Key Performance Indicators (KPIs) – Based upon 4 environmental categories: energy, waste, water and transport. KPIs can be used to measure year on year performance and benchmarks

21. Scope of BREEAM In-Use
The scope of a BREEAM In-Use assessment is defined by the asset boundaries
Assets assessed to BREEAM In-Use must be at least 2 years old
Assessments made to Building Management (Part 2) and Occupier Management (Part 3) must be occupied for at least 1 year
BREEAM In-Use is applicable to the following building types:
Part 1 – Asset
Part 2 – Building Management
Part 3 – Occupier Management
All non-domestic building types
Offices
Retail (coming soon)
Healthcare (coming soon)

22. 9 Key sustainability categories measured in BREEAM In-Use
Energy
Health and wellbeing
Materials
Management
Land use and Ecology
Pollution
Transport
Waste
Water
9 Key sustainability categories measured in BREEAM In-Use

23. Each category is weighted differently (%), dependant on assessment part
Management
Materials
Transport
Waste
Water
Health and well-being
Pollution
Energy
Land use and ecology
Asset weightings -
8.5
11.5 5 8 17 14
26.5
9.5
Building management weightings 15
7.5
5.5 13
31.5
12.5
Occupier management weightings 12
4.5
18.5
3.5
10.5
19.5

24. Assessment Sections

25. Part 1 - Asset Who is the assessment for? Building Owner/Occupier
How could it be used to assess a multi-tenanted asset?
The building owner’s assessment includes liaising with a sample of the occupiers to check whether central management practices are in place and fully implemented to meet the assessment criteria
Note: Samples should be representative and include a selection of different occupier types. As a general rule samples are based on the square root of the total number of occupiers. For example if you have 100 occupiers you would be expected to sample a minimum of 10 occupiers.

26. Part 2 - Building Management
Who is the assessment for?
Facility Management/Occupier
How could it be used to assess a multi-tenanted asset?
The rating can be based on either common areas that a facility manager is responsible for or the occupier managed areas of the asset.

27. Part 3 - Occupier Management
Who is the assessment for?
Occupier
How could it be used to assess a multi-tenanted asset?
Part 3 must be assessed at the occupier level. Multi-tenanted buildings cannot be assessed as a single asset under Part 3, as each occupier will have different management practices.

28. Part 3 - Occupier Management cont.
Part 3 is assessed slightly differently to Part 1 and part 2 of BREEAM In-Use as there are minimum requirements
Part 3 is building type specific - currently only office building types can be assessed. Retail and Healthcare versions are currently being developed
Scoring from part 2 of BREEAM In-Use feeds into part 3. The scoring is linked as there is a relationship between the facility management and the occupier management
Part 3 of BREEAM In-Use can be used as an alternative to ISO (environmental management), ISO (energy), ISO (corporate responsibility)

29. Key Performance Indicators (KPIs)
There are 10 KPIs
The KPIs are based on the following environmental categories:
Water
Transport
Energy
Waste
They can be used year on year to measure continued performance of a buildings throughout its lifetime.

30. BREEAM In-Use Statistics – Benchmarking Opportunities
Statistics are available at
Statistics include:
Assets certificated by country
Age of assets certificated
Asset certificated by building type
Ratings achieved by age of building

31. 4. Assessment and Certification
(Section 4 of 8)

32. The BREEAM In-Use process
BREEAM In-Use is a cyclical process designed to produce continuous improvements
The process is initiated by the clients by registration of the organisation
Clients enter data into the online system by registration and measurement of the property
Clients can use BREEAM In-Use as a management tool (assessment only option) & can use unverified data to improve their process prior to certification
Clients will need to employ a BREEAM In-Use Auditor to obtain certificates or verified reports
Auditors can provide guidance following certification to help clients improve their assets, management progresses or organisational processes
The next slide explains the BREEAM In-Use certification process

33. The Certification Process
Assessments can be verified by a licensed BREEAM In-Use Auditor
Certification can be sought following a successful audit (including site visit)
Auditors must be contacted outside of the BREEAM In-Use Online system and a contract must be put in place before any auditing activities may be conducted
Verified KPI reports can also be generated following a successful audit
Note: It is suggested that clients wait until all of the measurements are ready for audit before submitting for certification as once any certificate/reports are requested the measurement will be locked, and will need to be re-measured at a fee to be reactivated.

34. Certification Pathway
Register organisation
Client defines asset
Registration of asset / Re-measurement of asset
Measurement of asset (conducted by client or licensed auditor)
Outputs
BREEAM In-Use certification
Verified KPI reports
Data made available and opportunities for an improvement plan
(optional)
Unverified KPI reports
Guidance on improvements (optional)
Site visit (Audit)
BRE Quality Assurance

35. Defining the Asset & Asset Registration

36. Definition of an Asset
The scope of the BREEAM In-Use assessment is defined by the boundaries of the asset. An asset does not have to include the whole building; it could include just part of a building for example a single floor. In such cases the scope of the BREEAM In-Use assessment must include all relevant amenity and service areas as part of the assessment. This may include shared amenity and service areas. 
An asset cannot normally include more than one building. The only exception is where several buildings are connected and share common services to meet the majority of their demands and the buildings are similar in physical performance, for example in design and age. Policies must be the same across all of the buildings.
An asset will need to be a headed space, e.g. a multi-storey car park would not be suitable for assessment under BREEAM In-Use

37. Defining complex assets
BREEAM In-Use has been designed to be based on assets that are occupied
There must be an enclosed building shell
Buildings such as multi-storey car parks cannot be assessed against BREEAM In-Use
Multi-tenanted assets can be assessed in different ways depending on each part of BREEAM In-Use

38. Registration of an asset
Registration of an asset consists of entering Basic building details such as reference, address, type of building & year built etc.

39. Measuring an Asset

40. Measurement of an asset
Once basic asset details are logged on the system, ‘measurements’ are registered against assets. A measurement provides access to the online questionnaire that once completed, deliver pre-assessed ratings against any section of the BREEAM In-Use Standard.
Ratings are displayed on a dynamic dashboard providing a live update of the asset’s performance
An asset measurement remains active for one year or until the point of certification, whichever is sooner.

41. Online Questionnaire ~240 questions
Divided into parts 1, 2 & 3 and environmental categories
Clients only need to answer the questions that are applicable to the part that they are assessing
Most questions have answers in drop-down lists

42. Question Types No need to answer every question
The more questions answered the more points attained
Credits are awarded depending upon answers given and weighted
No credits are awarded for the following answer options:
Question not answered No
Unknown - Other
Questions requesting consumption data require actual input data
Client Comments are required for certification
Validation text/document reference*
*must be completed if applying for a certified rating
Note: For questions where the answer is entered via free text the responses are also used to calculate the KPIs

43. Outputs

44. Star Ratings: <10% UNCLASSIFIED -
For each part, BREEAM In-Use provides Star Ratings which vary between 1-6 and range from Acceptable to Outstanding:
<10% UNCLASSIFIED -
>10% ACCEPTABLE
>25% PASS
>40% GOOD
>55% VERY GOOD
>70% EXCELLENT
>85% OUTSTANDING
Note: The BREEAM In-Use assessment criteria are different to those of any of the other BREEAM scheme. Therefore, direct comparisons cannot be made between the schemes.

45. Verified / Unverified Outputs
Once the online questionnaire is completed, the online system will generate the final score achieved – by each individual category and an overall score for each part
This unverified data can be used to see how the asset is performing, highlight areas for improvement and be used as a way of managing performance
Unverified KPI reports can be requested through the system at this stage
Another option at this stage is to certify these outputs with the use of a BREEAM In-Use licensed Auditor
An Auditor will conduct a site visit to verify the information inputted in the questionnaire is accurate, and can request BREEAM In-Use certification on your behalf
Please view the next slide to see the benefits of certifying BREEAM In-Use outputs

46. What are the benefits of certification?
Provides independent third party confirmation of the environmental impact of asset and/or management systems
Enables you to publicise the achievement of gaining BREEAM In-Use certification of your asset
Provides concise and authentic data to promote improvements to assets
Annual certificate renewals allow you to reflect on current practices and encourage improvement
Enables you to view portfolio graphs based upon certificated data allowing comparison against other buildings within that portfolio
Certificates show a breakdown of how the buildings are performing in each category, and an overall indication of the assets environmental performance
Certified assets will be listed on

47. After Certification

48. Quality Assurance conducted on licensed BREEAM In-Use Auditors
There are several quality checks that are undertaken by BRE Global to ensure that the integrity of the scheme is maintained
You may be contacted post certification if we conduct a client follow up review audit on the auditor. The audit will take no more than 5 minutes of your time and it is aimed to gauge if you were satisfied with the level of service that the auditor provided, and that the auditor approached the audit in the correct manner

49. Auditor Guidance
Auditor guidance can only be provided after certification
Once certification has been sought and areas for improvement have been highlighted, Auditors are able to provide guidance on how to achieve these improvements
Auditors can highlight trends within the BREEAM In-Use data, indicate ways of improving current practices and advise on product recommendations
Note: Not all Auditors will offer this service as it is not a requirement of the BREEAM In-Use scheme

50. Certificate Renewal
Certificates are valid for a period of one year before they require renewal, providing no significant changes have been made to the asset or building management systems
If no significant changes have been made, then the asset is only subjected to a site visit / audit every three years for part 1 and 2 certificates
Part 3 certificates require a site visit / audit annually
Certificate renewal will show on going commitment to the BREEAM In-Use scheme
Certificate holders will retain a valid certificate and listed ratings will remain on

51. Re-measurements
The BREEAM In-Use questionnaire and scoring functionality (measurement) of each individual asset will automatically be locked after a one year period or when certification is requested
Measurement data will remain in the system until the measurement is re-opened on the online system and changes are made
If you wish to re-open the measurement you will need to pay the re-measurement fee (see fee sheet FS021 for more details)
Note: If there is a significant update to the assessment methodology between different versions of BREEAM In-Use clients may be asked to re-input data

52. 5. The three roles in BREEAM In-Use (Section 5 of 8)

53. Client Role

54. Role of a Client To complete the online BREEAM In-Use assessment
Provide client comments for each answered question (required for certification)
Collate evidence to pass to the BREEAM In-Use auditor (required for certification)
Contact a BREEAM In-Use Auditor outside of the online system and put a contract in place if certification is required
Criteria
To become a BREEAM In-Use client you must complete the BREEAM In-Use client training and examination
Without completing the BREEAM In-Use client training, users cannot complete the BREEAM In-Use question set or view the dynamic dashboard

55. Things to consider as a client
What is the intent of the question?
Has the intent been met?
Are the client comments complete? (required for certification)
Is there evidence to back up your answer? (required for certification)
Would an auditor be satisfied with the evidence?
Could the answers be defended if challenged?
Where to go for help
FAQs located at
Queries can be sent to

56. Auditor Role

57. Role of an Auditor
To independently verify the data that the client has entered into the online questionnaire
To request BREEAM In-Use Certification on behalf of clients
Auditor can assist in completing the assessment prior to certification, providing no consultancy services are offered
Auditors may give guidance to clients after certification
Auditors are QA checked by BRE
A list of licensed auditors can be found at

58. What the Client can expect from the audit
The Auditor will typically spend half a day to a full day at the asset, during the site visit; the length of time at a site will depend on the size of the building
The Auditor will typically collect the following evidence:
Front covers of documents
Relevant sections of documentation
Copies of polices
Plans and site drawings
Take photos
Auditors may interview staff members to ensure that polices and procedures have been implemented

59. Quality Assurance Role

60. Role of Quality Assurance (QA)
Carried out by BRE
Ensuring the quality of the scheme is maintained
A call in of Auditor’s records will be requested for at least 5% of audited assets for review by a BRE Global quality assurance auditor to judge the quality of the completed certification
The quality assurance audit process considers the key risk areas
Level of experience of individual Auditor
Professional behaviour in dealings with other parties
Professional competence in assessing energy and environmental performance compliance calculations
Compliance with laid down standards
Potential for fraud by Auditors or their employers

61. What to expect from the role of QA
QA is on the auditing process, not on the asset assessment itself
For the QA process, most of the information required will be obtained from the Auditor
Only in exceptional cases will the client be contacted directly with regard to providing information / evidence relating to the auditing process

62. 6. The Online System
(Section 6 of 8)

63. Introduction to the BREEAM In-Use Online System
The BREEAM In-Use online system is used to:
Assess an asset using the BREEAM In-Use questionnaire
Group assets into common building portfolios to allow comparisons
View a dynamic scoring platform
Request BREEAM In-Use certification
Note: BREEAM In-Use International will initially be launched using a separate tool outside of the scope of the BREEAM In-Use online system.

64. Access to the system URL: http://www.breeaminuse.org/
You will not be able to unlock the full functionality of the system until you receive an Exam Pass Identifier (EPID) from BRE
This is obtained by completing this online training and exam
passw0rd

65. General navigation rules
Always use hyperlinks and buttons within the online system to navigate:
Never use browser buttons (forward or back)
Browser buttons will not work
To see further details for current level use this button:
An online system user manual is available at
Remember to continually save your data
Timeout will occur after 90 minutes of inactivity

66. Payment
Payment for the assessment and certification processes can be done through the BREEAM In-Use online system
Payment results in the funding of ‘Credits’ which are broken down as follows:
Client: Registration / Measurement Credits
Auditor: Certificate Credits
Bulk assessments eligible for a discount must be requested through a cost proposal at
Payment for the audit and certificates (which are purchased by the Auditor online) must be made directly to the Auditor organisation

67. Step 1 - Register Organisation / Login
Register by clicking one of the links highlighted in red
Log in by entering details set up in the registration stage, then press the login button in Green

68. Step 2 – Define User Permissions There are different levels of user within the BREEAM In-Use online system:
Portfolio Owner – Portfolio Owners have unlimited privileges within the BREEAM In-Use online system. Duties include creating an online system account for their organisation, purchasing credits and allocating Portfolio Managers and Asset Managers. Portfolio Owners are the Client’s main point of contact for BRE Global
Portfolio Manager - responsible for control of pre-assessment of portfolios designated to them
Property Manager - responsible for pre-assessment activities, can log assets and submit pre-assessments
Asset Manager - responsible for pre-assessment activities
These can be defined using the User Maintenance link in the system

69. User permissions  User Action Portfolio Owner Portfolio Manager
Property Manager
Asset Manager
Purchase credits  
View other portfolio details
Edit property data
Create New Users
Log Pre-assessment
Submit Pre-assessment
Pre-assess

70. System User Tree There can be a number of users assigned to the BREEAM In-Use online system. The further up the user tree the more responsibility each user has. There maybe several portfolios created within the account. Note: There can only ever be one type of each user assigned to each ` portfolio
Portfolio Owner
Portfolio Manager 1
Portfolio Manager 2
Portfolio Manager 3
Asset Manager 1
Asset Manager 2
Property Manager 1
Property Manager 2

71. Step 3 – Log New Portfolio

72. Ensure that you select yourself, or the user you would like to manage the portfolio, to be the Portfolio Manager

73. Step 4 - Log a New Property (Asset)
Click on the portfolio name created
Click ‘Log New Property’

74. Complete property (Asset) details

75. Step 5 – Register new Measurement

76. Step 6 - BREEAM In-Use questionnaire

77. Online Questionnaire Use the tabs to select each assessment part and specific categories, to view questions

78. Offline Questionnaire: PDF Upload Questionnaire functionality
Warning that data will be overwritten
Can be used as an aid-memoire
Advised not to use unless working offline at an asset without wireless internet connection
Upload to view score and additional functionality

79. Step 7 – Outputs
Portfolio Graphs
Dynamic Scoring

80. Note: Portfolio graphs are available once data has been certificated
Portfolio graphs based upon certificated data (Portfolio Owner view only)
Note: Portfolio graphs are available once data has been certificated

81. The online dynamic scoring

82. 7. BREEAM In-Use UK and International (Section 7 of 8)

83. BREEAM In-Use: An International Scheme
BREEAM In-Use can be used anywhere in the world as the assessment methodology is generic
There is more data on the current uptake of BREEAM In-Use by country within the BREEAM In-Use statistics located at
BREEAM In-Use Registered assets map (January 2013)

84. BREEAM In-Use UK/ BREEAM In-Use International
BREEAM In-Use was initially developed as a UK based scheme. Assets located outside of the UK are only able to achieve a BREEAM In-Use baseline score (an indicative score), due to some questions being based upon UK local practices, regulations, energy methodology and climatic conditions
The International scheme is more inclusive of assessments undertaken outside of the UK. BREEAM In-Use International enables users to make comparisons between assets, irrespective of their geographical location, and provides them with a rating that is universally recognised and understood
Note: If you would like to assess against BREEAM In-Use International then you will need to request us to create you a cost proposal at

85. National Scheme Operators
National Scheme Operators (NSOs) develop and own country specific local versions of BREEAM In-Use and are affiliated to BREEAM
Schemes operated by NSOs are based on the BREEAM In-Use question set with additional questions that are relevant to a particular country
NSOs translate the questions into their local language and offer training, licensing and certification packages
If an asset is based in an NSO operated region then the measurement (assessment) will need to be registered with that NSO

86. NSOs under development:
Current NSOs:
BRE Global (BREEAM In-Use UK and BREEAM In-Use International for assets registered outside of NSO territories)
Dutch Green Building Council (Netherlands)
Instituto Tecnológico de Galicia (Spain)
DIFNI (Germany)
NSOs under development:
Norwegian Green Building Council (Norway)

87. 8. Preparing for the Exam
(Section 7 of 8)

88. How to access the BREEAM In-Use Client Exam
Pay for your exam at:
You will be ed a link to the exam
You will need to register for the exam site
N.B. this is different to your registration to the online system
Upon passing users will be contacted by the BREEAM In-Use Team to confirm the correct user details for the Exam Pass Identifier (EPID)
The BREEAM In-Use Team will assign an EPID to the user’s account granting full access to the online system

89. Useful documents SD096 BREEAM In-Use Scheme Document
BES 5058 BREEAM In-Use Standard
PN506 BREEAM In-Use Online System User Manual
FS021 BREEAM In-Use Fee Sheet
Frequently Asked Questions BREEAM In-Use
All documents are available at

90. Keep up-to-date with BREEAM
If you would like to contact us about BREEAM In-Use:-
T: +44 (0)
Keep up-to-date with BREEAM:-
@BREWatford
BREEAM Official
Group

91. Thank You