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Jan. 2004 I.Infra Development Team Jan. 2004 I.Infra Development Team OfficeServ SME
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1 Contents 1. Competitive Advantages 2. Key Features & Solutions 3. Product Overview 4. Data Features & flow 5. Appendix
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2 1. Competitive Advantages Wireless Application IP Solutions Voice New Phones New Phones Data UMS/VMS PC Console Call Center Personal Phone Manager Desktop Call Control News Delivery WLAN AP WLAN Phone WLAN Adaptor Multi-Site Networking Homeworking VoIP IP Phone Digital Phone Voice & Data Converged Switching OfficeServ SME / Enterprise Voice and Data, Wired, and Wireless Convergence Solution
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3 1. Competitive Advantages Next Generation Enterprise IP Solution that provides Voice and Data convergence Wired and Wireless convergence Application capabilities Into Single “All-in-one” Solution which has local switching capability World Class Design of Convenient Terminals : IP Phone Series : 2 Line, Screen, VoWLAN, AOM, etc. Digital Phone Series : 2 Line, Screen, AOM, etc. Analog Phones Enhanced Scalability and Networking features : OfficeServ SOHO, OfficeServ SME, OfficeServ Enterprise Expanded with multiple cabinet networking Enhanced Q.SIG over IP networking VPN, Remote Access, Home working, etc.
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4 All-In-OneAll-In-One FeatureServerFeatureServer UMS Lite LAN & VDSL VDSL SynergySynergy QoSTelephonyQoSTelephony TelephonyFlexibilityTelephonyFlexibility SecuritySecurity Mobile & IP Office Office UMS Pro UnifiedManagementUnifiedManagement Hybrid & High Density Hybrid & High Density 1. Competitive Advantages
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5 n Voice/ Data & Wired/ Wireless, Total Solutions for SME environment n Seamless Applications in PC Server n Competitiveness for Voice Customer up to the 128 Users n Stackable & Universal Architecture n Clean Office by IP Phones or Wireless Phones n Up to 200 Users by any combinations of both IP Phones & WLAN Mobile Phones All-In-One TelephonyFlexibility Mobile & IP Office
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6 LAN & VDSL QoSTelephony Security 1. Competitive Advantages n 16 Ports, 10/100BaseT Auto Sensing L2 Switch n 4 Ports, Long Distance Ethernet (1,200m) n Packet Priority Control (802.1p) n VLAN Networking (802.1q), Supporting RTP n Broadcasting domain, Security domain (VLAN) n DoS Prevention, Packet Filtering / Inspection n Virtual Private Network of 100 Tunnels & IDS (Network Intrusion Detection System) IDS (Network Intrusion Detection System)
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7 1. Competitive Advantages n E-Mail Server (mail & various attachment, translate and assemble text & voice message) translate and assemble text & voice message) n SIP Server for SIP protocol based end-points n Linux based Automatic Attendant & Voice Mail in IBM compatible PC in IBM compatible PC n More 8 Ports & All Features of AA/VM n Voice Mail to E-mail Interface, TTS Service & CID Recall CID Recall FeatureServer UMS Lite UMS Pro
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8 1. Competitive Advantages n WWVD(Wired: Digital Phones, SLTs, Wireless: WLAN Phones, Voice & Data: LAN, WAN) WLAN Phones, Voice & Data: LAN, WAN) n Any Slot for Any Cards, One Tool for All n EasyManager for Man-Machine Interface EasySet for Easy Setting of phones EasySet for Easy Setting of phones n Web based management n 8HYB card and 16 real Ports in one slot n 16 Ports for DLI or SLI Interfaces Synergy UnifiedManagement Hybrid & High Density
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9 2. Key Features & Solutions Data and IP telephony solution IP based voice and data convergence system 10/100 base-T Ethernet and long distance Ethernet service (IP-VDSL) Router, Firewall, and IDS (Intrusion Detection System) supported IP Phone IP Network PSTN Long distance Ethernet
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10 Wireless LAN solution Wired and wireless total services for next generation office through WLAN Qualified voice service Both standard AP and Samsung Combo AP (Power Feeding) supported WLAN Phone (WIP-5000M) Access Point (WBS24) IP Network PSTN 2. Key Features & Solutions
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11 Networking, Homeworking Homeworking : extend office environment to employee’s home through Internet Networking : unify multi site OfficeServ systems through Spnet or IP networking Use AA/VMS resource in common, expand system easily Home / Branch Office Office Zone IP Phone Internet Networking 2. Key Features & Solutions
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12 OfficeServ Call, News OfficeServ Link/ Call, News Server CID Customer PSTN OfficeServ Call : desktop call control, display caller information on LCD screen and user’s PC OfficeServ News : delivers useful information (Internet & internal) to all users through the LCD screen of phone Contents Provider OfficeServ Call Phone No. : 0164902303 Name : Steve Chang Company : Samsung Team : Sales Internet OfficeServ News Stock : NASDAQ go up Weather : Clear 45F Information : Subway Union strike compromised LAN 2. Key Features & Solutions
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13 OfficeServ EasySet Digital Phone Telephony Line Personal phone manager : easy to establish personal phone (IP Phone & Digital Phone) functions through Web Convenient short message service (SMS) and executive status wallboard PC IP Phone LAN OfficeServ Link/ EasySet Server 2. Key Features & Solutions
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14 Operator 1 Operator 2 Operator n.. OfficeServ Link OfficeServ Operator PC-based attendant console Convenient keyboard operation, simplicity of configuration 2. Key Features & Solutions
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15 11 12 13 14 15 16 18 19 20 21 22 23 25 26 27 28 29 30 4 5 6 7 8 9 1 2 January 3 10 17 24 11:19 Monday January 18. 2003 : Berlin: Current Status Clear 41F(5C) Tuesday Cloudy 55F(13C)/41F(5C) Digital Phone, IP Phone Large LCD screen, navigator button, scroll button, graphics, and icons En bloc dialing, various background (calendar, download pictures) 100 virtual function buttons Sun Mon Tue Wed Thu Fri Sat Berlin: Current Status Clear 41F(5C) Tuesday Cloudy 55F(13C)/41F(5C) January Navigator button 2. Key Features & Solutions
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16 3. Product Overview Solution Admin WLAN AP SME PC Console Smart Call Contact Center Video Conferencing Web Browser System Master Phone Manager Fast Ethernet Mail Server Instant Messaging SIP Server VoIP-UMS Lite VoIP-UMS Pro Feature Fast Ethernet Branch Office VPN Tunnel VoWLAN Phone WLAN IP Phone LDE Modem xDSL, Metro Ethernet, VoIP, TDM, etc. IP-VDSL Home Working Operator Network Highly Integrated “All-in-one” converged solution for total business communication IP Phones Digital Phones
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17 3. Product Overview IP-PBX Solution Core (SME6, MCP, LCP, MISC, RCM, MFM) Trunk I/F: TEPRI, 4BRI, 8TRK Station I/F: 16DLI, 8DLI, 16SLI,8SLI, 8HYB VoIP G/W: MGI, MGID1, MGID2 Wireless: 4WLI Router Switch Applications Server WIM: V.35 Serial, 100BT Firewall,VPN,VLAN Voice&Data Convergence Solution LIM: 16port, 10/100BT/ QoS 4DSL: 4Port, Long Distance Ethernet OfficeServ Solution: OfficeServ Operator, OfficeServ ACD OfficeServ Call, OfficeServ News OfficeServ DS5000 Series DS4000/ Euro Series OfficeServ ITP5000 Series, SIP Phone (3rd Party) WIP-5000M Mobile Phone OfficeServ Feature: OfficeServ UMS, SIP Server, Mail Server OfficeServ Admin: PCMMC, OfficeServ EasySet Web Browser, OfficeServ OpenTSP Phones
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18 3. Product Overview
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19 3. Product Overview < System Bloc k Diagram >
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20 3. Product Overview < System Bloc k Diagram >
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21 3. Product Overview MCP LCP 4DSL 4WLI LIM WIM 8HYB 8TRK 16DLI 16SLI MGI TEPRI
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22 3. Product Overview
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23 3. Product Overview
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24 1. Common Spec. ① Built in Router module ② Data Function Enable/Disable 2. Switching Function ① Function -. Ethernet Switch (IEEE802.3 compatible) -. Packet Priority Control (IEEE802.1p) -. VLAN Networking (IEEE802.1Q) ② Capacity : 16 ports Full Duplex, 10bT/100bTx Ethernet Ports (Autosensing), Auto Up/Down link sensing ③ Layer 2 Switch 4. Data Features & flow
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25 3. Routing Function ① Function - Protocol Support: RIP, OSPF, IGRP, BGP Routing Protocol - Standard PPP, PPPoE support - Routing: Static Routing, Public Internet Routing, Inter-VLAN Routing - Multicasting, IGMP - WAN Bandwidth : Order of 10Mbps ② WAN Interface - Several Broadband Interface (xDSL, Cable Modem) - 1 for General and 1 for Back-Up. - External Modem Interface (10b/100b Autosensing) - Leased Line (Serial) : DSU/CSU, Frame Relay Interface. HDLC, PPP, Frame Relay Encapsulation support.. V.35 Interface (34Pin connector). Broadband, Leased Line Interface support 4. Data Features & flow
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26 4. Security Function ① NAT/NAPT - RFC 2663 Network Address Translation (Outbound, Inbound) - SIP(Session Initiation Protocol)-aware Function - Application Level Control (External ALG control) ② Firewall - Extra-net support. (DMZ Port) - Intrusion Detection and DoS Prevention - Packet Inspection(Firewall feature based IP, Port and Subnet level) - IP Address information (Origin/Destination of Packet), Port No. of each Service. ③ VPN - IPSec based 50 VPN tunnels (AH, ESP, IKE) support - Encryption/Decryption - Key Exchange, Management/ SA Negotiation (Standards support) - ISAKMP(RFC2408) Support - Manual Key Management 4. Data Features & flow
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27 5. Application Server Function ① DHCP Server - Dynamic Host Configuration Protocol (RFC 2131) - DHCP Options, BOOTP Vendor Extensions (RFC 2132), DHCP Relay Agent ② Management Server - Management Interface Type. CLI : Remote(Telnet), Local(RS232C) Command Line Interface. SNMP : SNMP Client Agent, SNMP Trap (MIB File separate). Web : HTTP Web Browser Management - Management Information. Configuration, Status, Statistic, system logging, Fault/Alarm(IDS History) utilization, Bandwidth(Internal/External), Fault history. Alarm. IDS. System manager PC Interface(system logging, Fault/Alarm/IDS History, Statistic Data). Module Info(Update, Version) - Program Upgrading using TFTP, FTP, Uploading the Program & DB 4. Data Features & flow
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28 6. QoS Function ① Layer 2 (Switch) : 802.1p, 802.1q -. 802.1p Level 0~7 -. 802.1q Port, Mac, Tagged VLAN support ② Layer3 (Router) : -. RTP Priority Queuing -. On-Demand Bandwidth possible in WAN for Access List -. RTP Priority Queuing based on IP/Port 4. Data Features & flow
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29 - Auto Attendance - Voice Mail Function - 1 ( Record, Listening, Download, Call Back ) - Voice Mail Function - 2 ( Record during conversations ) - Voice Mail Function - 3 ( Memo ) - E-Mail Sending Function - 1 - Text to Speech Function - 2 - Mail Server 4. Data Features & flow
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30 MCP Switch PRI Router WAN Access Digital Phone Switch PRI PSTN Single Phone VoIP SM VoIP DLI ① ② ① Incoming Call ② Auto attendance function working by UMS Server ③ Digit detection ④ Call forward by detected number ⑤ Conversation or call retry by busy ③ Feature AA Server ④⑤ Auto Attendance Function 개인 PC Personal PC 4. Data Features & flow
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31 MCP Switch PRI Router WAN Access Digital Phone Switch PRI PSTN Single Phone VoIP SM MGI DLI ①② ① Incoming Call From outside ② No answer, Busy forward to UMS ③ G.729 change through MGI board ④ Record to UMS server ⑤ Called party listen to message from UMS server ⑥ Called party download from UMS server to personal PC ⑦ Call Back by caller ID. ③ Feature UMS Server ④ ⑤ Voice Mail Function - 1 (Record, Listening, Download, Call Back ) ⑦ ⑥ 개인 PC Personal PC 4. Data Features & flow
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32 MCP Switch PRI Router WAN Access Digital Phone Switch PRI PSTN Single Phone VoIP SM MGI DLI ① ② ① Conversation from Incoming Call ② Press recording button for UMS recording ③ Recorded to UMS server ④ The user can be listen recorded message ⑤ Download from UMS server to personal PC ③ Feature UMS Server ④ Voice Mail Function - 2 ( record during conversation ) ⑤ 개인 PC Personal PC 4. Data Features & flow
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33 MCP Switch PRI Router WAN Access Digital Phone Switch PRI PSTN Single Phone VoIP SM MGI DLI ① ② ① Press MEMO button on the phone ② Voice recording to UMS server ③ The user can be listen recorded message ④ Download to MEMO message from UMS server to PC ③ Feature UMS Server ④ Voice Mail Function - 3 ( MEMO ) 개인 PC Personal PC 4. Data Features & flow
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34 MCP Switch PRI Router WAN Access Digital Phone Switch PRI PSTN Single Phone VoIP SM MGI DLI ① ② ① Incoming Call ② No answer, Busy forward to UMS ③ G.729 change through MGI board ④ Record to UMS server ⑤ E-Mail Forward from Mail server by WAV, MP3 File ⑥ The user listen by PC or Phone ③ Feature UMS Server E-Mail Server ④ ⑤ ⑥ E-Mail sending Function - 1 개인 PC Personal PC 4. Data Features & flow
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35 MCP Switch PRI Router WAN Access Digital Phone Switch PRI PSDN PC VoIP SM MGI DLI ① ② ① E-Mail arrived ② TTS translation by E-Mail Notify setting ③ E-Mail Alerting Call from Mail server to Phone ④ Codec translation by TTS server through MGI ⑤ The user listen the text message by voice. ③ Feature TTS Server E-Mail Server ④ ⑤ Text To Speech Function - 2 WAN 개인 PC Personal PC 4. Data Features & flow
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36 6. Appendix - Comparison Table -
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37 6. Appendix - Comparison Table -
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38 6. Appendix - Comparison Table -
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39 6. Appendix - Comparison Table -
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