2. Presented by: Linda Heady, MBA Benefits Administrator Medical Care at WKU and Insurance

3.  The system is privately funded, not government sponsored or socialized  Payment is the responsibility of the individual, with or without health insurance  Even with health insurance, medical treatment in the US can be very expensive. Without health insurance medical treatment can be extremely expensive  Before you visit a doctor, hospital or facility, always check to see if your insurance will be accepted.

4.  Keep copies of all bills and papers for at least one year.  You can ask a second doctor for an opinion before getting treated  Inform your doctor about the conditions and medications you have had in the past  You can ask the doctor questions about your conditions and medications you have had in the past

6. Go to: Urgent Care: 8AM – 8PM everyday Phone: 270-781-3910 Cost is $50 Greenwood Clinic: 8AM-6PM Mon-Fri, 8AM-2PM Sat Phone: 270-843-5662 Cost is $50

7. Call 911 Go to the Hospital: Greenview Emergency Room (Hospital): Phone 270-793-1000 Medical Center Emergency Room (Hospital): Phone 270-745-1000 Cost is at least $250 or more depending on the number of services required.

13. Monday thru Friday from 8 a.m. – 4:30 p.m. Potter Hall, Room 409 Phone 270-745-3159 There is a ONE-TIME $20.00 fee for paperwork and documentation. After the one-time fee, students have unlimited access. Services are confidential and NO information is released without the student’s written permission, unless in an emergency situation. Individual and group counseling services are offered to help with coping strategies, conflict resolution, and crisis situations related to: College Adjustment Eating Disorder Decision Making Bipolar Disorder Problem Behaviors Stress Management Grief/Loss Depression/Anxiety Relationship Issues Suicide Prevention Sexual Assault/Abuse

15. Student Health Insurance – Major Medical Insurance Plan You will need to pay $840 in August for Fall 2015 Semester (coverage dates are August 1 st through December 31 st 2015. You will need to pay for health insurance AGAIN each semester.

16. To access your account, go to www.uhcsr.com to “Create Your Account”. On this site, you can: Request an ID Card View/Print an insurance card Locate a Doctor View/Print proof of coverage

17. Deductible – Dollar ($) amount you will need to pay before the insurance will pay. Co-Payment (Copay) – Specific dollar ($) amount you must pay at the time of service. Co-Insurance - Dollar ($) amount based on a percentage you must pay for services.

18. Preventative Care Annual Examinations Tobacco use screening and cessation Depression screening for adults Well women Exams Contraceptives/Birth control Immunizations/Vaccines Hepatitis, HPV, Flu, MMR, Meningitis, Pneumonia, Tdap, Varicella

19. Health Services In-Network Provider (United Health Care) Out-of-Network Provider (United Health Care) You pay $0 Insurance pays 100% (Except if you see the Psychiatrist, it will be a $50 copay) You pay $50 (copay) Insurance pays 75% and you pay 25% Physician Office

20. In-Network Provider (United Health Care) Out-of-Network Provider (United Health Care) Urgent CareYou pay $50 AHP pays 100% You pay $50 AHP pays 75% and you pay 25% Emergency Room (Hospital) You pay $250 AHP pays 100% You pay $250 AHP pays 75% - you pay 25% Urgent Care or Emergency Room

21. Health ServicesIN NETWORK United Health Care (If a complex Lab, Graves Gilbert Clinic it to Quest) OUT-OF-NETWORK You pay $0 AHP pays 100% Some of these include: UA, Glucose, CBC, Flu, Strep, Mono, Pregnancy Test, Wet Prep Stain, prep for fungal elements on skin $50 copay AHP pays 100% Some of these include: Pap Smears, Lipid Panel, Liver Tests, Comp Metabolic Panel, Gonorrhea & Chlamydia testing $50 copay AHP pays 75% - you pay 25% Laboratory

22. IN NETWORK United Health Care OUT-OF-NETWORK United Health Care Hospital ExpensesAHP pays 80% of Preferred Allowance (You must first pay $250 deductible, then 20%) 60% of Usual and Customary Charges (You must first pay $600 deductible, then 40%) SurgeryAHP pays 80% of Preferred Allowance (You must first pay $250 deductible, then 20%) 60% of Usual and Customary Charges (You must first pay $600 deductible, then 40%) Hospital and Surgery Coverage

23. Health ServicesIN NETWORK United Health Care Prescription DrugsSome medications available You pay $15 for generic You pay $30 for brand name Immunizations and Prescription Drugs

24. You will receive an EOB (Explanation of Benefits) from HealthSmart (THIS IS NOT A BILL)