1. Prepared by Ms Audrey Poon, Ms Pondy Li & Ms Grace Lam
Certificate in Spa Concierge Certificate in Professional Spa Body Therapies Certificate in Professional Spa Beauty Therapies
Prepared by
Ms Audrey Poon, Ms Pondy Li & Ms Grace Lam

2. Course Information Certificate in Spa Concierge (Full Time 4 months)
ITEC Certificate for the Spa Concierge
Certificate in Professional Spa Body Therapies (Full Time 6 months)
ITEC Diploma in Holistic Massage
Certificate in Professional Spa Beauty Therapies (Full Time 6 months)
ITEC Diploma for Beauty Specialists
ITEC Diploma in Facial Electrical Treatments

3. Course Information Entrance Requirements: Completion of Form 5
17.5 years old or above
Good spoken and written English and Chinese
Attend an admission interview

4. Training Facilities – M/F
Reception Area
Retail Area
Multi Purpose Room
6 Treatment Rooms
1 Vichy Shower Room
Wet Area – Steam, Sauna, Jacuzzi, Shower
Grooming Area – Locker
Relaxation Area
Juice Bar

5. Spa Concierge (4 months)
Curriculum:
Introduction to the Hospitality Industry
Structure of a Hotel and Spa
General Hotel and Tourism Knowledge
Service Culture
Quality Service Delivery
Professional Image Development
Professional Conduct in the Spa
Basic Product Knowledge
Spa Products Usage, Services and Facilities
Introduction to Commonly Employed Spa Treatments

6. Spa Concierge (4 months)
Curriculum:
Operation of a Spa Booking System
Spa Retail Sales
Hygiene and its Importance in Spa Treatments
General Treatment Room and Wet Area Preparation and Cleaning
Assisting with Spa Treatments
Problem Solving and Complaint Handling
Real-life Practical Training
Job-Related English
Job-Related Putonghua

7. Spa Body Therapies (6 months)
Curriculum:
Overview of the Spa/ Wellness Industry
Professional Conduct
Health and Safety
Consultation
Retail Skills
Client Care and Handling
Basic Product Knowledge
Basic Skincare

8. Spa Body Therapies (6 months)
Curriculum:
Knowledge of Anatomy and Physiology
Holistic Body Massage
Heat Treatment
Water Treatment
Body Exfoliation
Aromatherapy Knowledge and Massage
Real-life Practical Training
Job-Related English
Job-Related Putonghua

9. Spa Beauty Therapies (6 months)
Curriculum:
Overview of the Spa/ Wellness Industry
Professional Conduct
Health and Safety
Consultation
Retail Skills
Client Care and Handling
Basic Product Knowledge
Skincare & Eye Treatments
Make up

10. Spa Beauty Therapies (6 months)
Curriculum:
Manicure & Pedicure Treatment
Waxing Treatment
Facial Electrical Treatment
Heat Treatment
Water Treatment
Body Exfoliation
Real-life Practical Training
Job-Related English
Job-Related Putonghua

11. External Recognition
ITEC
It is an international examination board, operation in over 33 countries worldwide offering a variety of qualifications

12. Career Prospects

13. Graduates Work In hotel spas, day spas
At sports centres, clubs and leisure centres
On cruise liners

14. Welcome to Spa Courses HO-270 Spa Body Therapies HO-271 Spa Concierge
(6 months)
Course Fee
$10,000
Plus ITEC exam fee
HO-271
Spa Concierge
(4 months)
Course Fee
$1,570
Plus ITEC exam fee