1. Nurturing Partnership for Developing Sustainable CSO’s, IIC, Delhi – 18 th, 19 th Feb 2010 A CSO Experience on Enhancing Credibility * * T. K Mathew, CEO, Deepalaya What is credibility – Capable of being believed, plausible Worthy of confidence, reliable, trusted The perception expressed/experienced by third parties

2. Nurturing Partnership for Developing Sustainable CSO’s, IIC, Delhi – 18 th, 19 th Feb 2010 A CSO Experience on Enhancing Credibility * * T. K Mathew, CEO, Deepalaya What factors contribute to credibility Ideology and Philosophy – Value andEthics – Systems and compliance – Transparent – Accountable – Result oriented – Transparent – Accountable – Result oriented – Result Linked MIS Result Linked MIS Stakeholder Satisfaction – Leads to Patronage – Results- Concrete outcome – Quantity – Quality Impact- Attitude Change

3. Nurturing Partnership for Developing Sustainable CSO’s, IIC, Delhi – 18 th, 19 th Feb 2010 A CSO Experience on Enhancing Credibility * * T. K Mathew, CEO, Deepalaya First NGO on electronic media – free of cost Deepalaya children at World Cup Cricket in Lords, UK Dubai Shopping Festival Holland trip for 60 children – 3 weeks Cultural Exchange Art for the World – Many Firsts in Resourcing

4. Nurturing Partnership for Developing Sustainable CSO’s, IIC, Delhi – 18 th, 19 th Feb 2010 A CSO Experience on Enhancing Credibility * * T. K Mathew, CEO, Deepalaya Looking for a partner first time in India Juniper Networks OriflameColvetta AMC Target Corporation Many First in Partnerships

5. Nurturing Partnership for Developing Sustainable CSO’s, IIC, Delhi – 18 th, 19 th Feb 2010 A CSO Experience on Enhancing Credibility * * T. K Mathew, CEO, Deepalaya Awards – Recognition – Vijay Gujral FoundationAward for Education Vijay Gujral FoundationAward for Education Resource Alliance Award for Transparency, Resource Mobilization Resource Alliance Award for Transparency, Resource MobilizationInnovations Deepalaya Choral Deepalaya Choral Education on Wheels Education on Wheels Therapy on Wheels Therapy on Wheels