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Essential Elements of Cultural Proficiency: Behavioral Competencies ELPS 715 Leading Change Through Cultural Competence
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Six Points of the Continuum Cultural Destructiveness Cultural Incapacity Cultural Blindness Cultural Competence Cultural Precompetence Proficiency
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Behavioral Markers-Uses Essential Elements enable deeper exploration of values behaviors, policies & practices along the continuum Essential Elements enable deeper exploration of values behaviors, policies & practices along the continuum Allows basis for establishing competencies in performance appraisals, Allows basis for establishing competencies in performance appraisals, Objectives in school Improvement plans Objectives in school Improvement plans Framing core values Framing core values Designing & developing staff development and training Designing & developing staff development and training
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Essential Elements of CP Assess Culture; Name the differences Assess Culture; Name the differences Value Diversity: Claim your differences Value Diversity: Claim your differences Manage the Dynamics of Difference: Frame the Conflicts caused by differences Manage the Dynamics of Difference: Frame the Conflicts caused by differences Adapt to Diversity: Change to Make a Difference Adapt to Diversity: Change to Make a Difference Institutionalize Cultural Knowledge: Train about differences Institutionalize Cultural Knowledge: Train about differences
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Assess Culture Recognize how your culture affects the culture of others Recognize how your culture affects the culture of others Describe your own culture and the cultural norms of your organization Describe your own culture and the cultural norms of your organization Understand how the culture of your organization affects those with different cultures Understand how the culture of your organization affects those with different cultures
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Value Diversity Celebrate and encourage the presence of a variety of people in all activities Celebrate and encourage the presence of a variety of people in all activities Recognize differences as diversity rather than as inappropriate responses to the environment Recognize differences as diversity rather than as inappropriate responses to the environment Accept that each culture finds some values and behaviors more important than others Accept that each culture finds some values and behaviors more important than others
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Manage the Dynamics of Difference Learn effective strategies for resolving conflict, particularly among people whose cultural backgrounds and values differ Learn effective strategies for resolving conflict, particularly among people whose cultural backgrounds and values differ Understand the effect that historic distrust has on present day interactions Understand the effect that historic distrust has on present day interactions Realize that you may misjudge others’ actions based on learned expectations Realize that you may misjudge others’ actions based on learned expectations
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Adapt to Diversity Change the way things are done to acknowledge the differences that are present in the staff, clients, and community Change the way things are done to acknowledge the differences that are present in the staff, clients, and community Develop skills for intercultural communication Develop skills for intercultural communication Institutionalize cultural interventions for conflicts and confusion caused by the differences Institutionalize cultural interventions for conflicts and confusion caused by the differences
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Institutionalize Cultural Knowledge Incorporate cultural knowledge into the mainstream of the organization Incorporate cultural knowledge into the mainstream of the organization Teach the origins of stereotypes and prejudices Teach the origins of stereotypes and prejudices For staff development and education, integrate your systems information and skills that enable all to interact effectively in a variety of intercultural situations For staff development and education, integrate your systems information and skills that enable all to interact effectively in a variety of intercultural situations
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Six Points of the Continuum Cultural Destructiveness Cultural Incapacity Cultural Blindness Cultural Competence Cultural Precompetence Proficiency
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The Paradigmatic Change in CP Defined as the transition between cultural blindness and cultural precompetence Defined as the transition between cultural blindness and cultural precompetence A shift in thinking occurs when we turn our attention from our interpretation of the behavior and motivation of others to an introspective look at our own behaviors and values A shift in thinking occurs when we turn our attention from our interpretation of the behavior and motivation of others to an introspective look at our own behaviors and values An examination of individual and district policies usually occurs soon thereafter An examination of individual and district policies usually occurs soon thereafter “Moving from the paralysis of cultural blindness” to empowerment with examining our own practices and behaviors “Moving from the paralysis of cultural blindness” to empowerment with examining our own practices and behaviors
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Tolerance versus Equity Adapting the CP approach to impact the student achievement gap Adapting the CP approach to impact the student achievement gap Devised by 9 superintendents/districts in Los Angeles and San Bernardino Counties Devised by 9 superintendents/districts in Los Angeles and San Bernardino Counties A graphic summary representing how the five essential elements can work as transformative change: A graphic summary representing how the five essential elements can work as transformative change: MOVING FROM TOLERANCE FOR DIVERSITY TO TRANSFORMATION FOR EQUITY MOVING FROM TOLERANCE FOR DIVERSITY TO TRANSFORMATION FOR EQUITY
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Leverage Points for Change Tolerance for Diversity Destructiveness, incapacity, & blindness: Focus is on THEM Destructiveness, incapacity, & blindness: Focus is on THEM Assessing one’s own cultural knowledge; demographics are a challenge Assessing one’s own cultural knowledge; demographics are a challenge Valuing Diversity: tolerate, assimilate & acculturate Valuing Diversity: tolerate, assimilate & acculturate Transform for Equity Precompetence, competence, and proficiency: Focus is on OUR PRACTICES Precompetence, competence, and proficiency: Focus is on OUR PRACTICES Assessing one’s own cultural knowledge; demographics- used to inform policy & practice Assessing one’s own cultural knowledge; demographics- used to inform policy & practice Valuing Diversity: Esteem, respect, and adapt Valuing Diversity: Esteem, respect, and adapt
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Leverage Points (cont’d) Tolerance for Diversity Dealing with Conflict: prevent, mitigate & avoid Dealing with Conflict: prevent, mitigate & avoid Adapting to diversity: Adapting to diversity: System wide accountability for changing needs System wide accountability for changing needs Integrating cultural knowledge: adding information to existing policies, practices Integrating cultural knowledge: adding information to existing policies, practices Transform for Equity Dealing with Conflict: manage, leverage, & facilitate Dealing with Conflict: manage, leverage, & facilitate Adapting to diversity: system wide accountability for continuous improvement Adapting to diversity: system wide accountability for continuous improvement Integrating cultural knowledge: Information integrated, changes to policies & practices, procedures Integrating cultural knowledge: Information integrated, changes to policies & practices, procedures
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Summary-Standards Five essential elements become the five standards leaders use to develop the organization Five essential elements become the five standards leaders use to develop the organization Standard 1- Assesses Culture Standard 1- Assesses Culture Standard 2- Values Diversity Standard 2- Values Diversity Standard 3- Manages the Dynamics of Difference Standard 3- Manages the Dynamics of Difference Standard 4- Adapts to Diversity Standard 4- Adapts to Diversity Standard 5- Institutionalize Cultural Knowledge Standard 5- Institutionalize Cultural Knowledge
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