1. Theories of Work and Motivation Theory X “traditional” lazy money avoiding responsibility threats anxiety direction controlrewards “authoritarian” lower order needs Theory Y integration responsibility self-actualisation original creative potential “progressive” self-control higher order needs What do you know about Theory X & Theory Y D.McGregor (The Human Side of Enterprise, 1960) Based on Maslow’s “hierarchy of needs” Criticism of Theory Y (Abraham Maslow): - too excessive demands for responsibility & achievement - all people need security & certainty → Mk, p 17: satisfiers and motivators

2. The workers as adults → Reader, p 41 – work in teams (now or hw?) 1.Number the paragraphs: 1 – 12 2.Identify topic sentences 3.Scan each paragraph to decide what it’s about 3.1. look up the words you don’t know 4.Identify the main ideas 5.Group the main ideas 6.Draw a diagram to summarize the text (use headings, numbers, symbols... E.g. p 66) 7.Complete the notes: add crucial facts, examples... HW Present your views on the topic on Mon - Mock oral exam – mock grading included

3. Theories of Work and Motivation 2. Frederick H_ _ _ _ _ _ _ (Work and the nature of man, 1959) Two factor theory of job satisfaction:Two factor theory M_____________S__________ - h___ne factors -Ach_ _ _ _ ment- Pay and b_ _ _fits -Re _ _ _ _ _ ion- Labour r_ _ _ _ions -Work it _ _elf- Job s_ _ _ _ _ty -Re _ _ _ _ _ _ _ _ _ity- Working conditions -Pr_ _ _ _ _on- Status -Gr_ _ th Criticism: There will always be bo_ _ _ g, repe_ _ _ _ve jobs! Solutions: t _ _m responsibility, rot_ _ _ _ g repetitive tasks, corporate c_ _ _ _ _ e

4. Theories of Work and Motivation 2. Frederick Herzberg (Work and the nature of man, 1959) Two factor theory of job satisfaction:Two factor theory MOTIVATORSSATISFIERS – hygiene factors -Achievement- Pay and benefits -Recognitionion- Labour relations -Work itself- Job security -Responsibility- Working conditions -Promotion- Status -Growth Criticism: There will always be boring, repetitive jobs! Solutions: team responsibility, rotating repetitive tasks, corporate culture → MK p 17, Comprehension and Vocabulary