1. © 2006 Global Knowledge Training LLC All rights reserved. Deploying Outlook 2003 Configuring Clients Outlook 2003 Security and Performance New Outlook 2003 Features Outlook Web Access 2003 Section 5: Outlook 2003 and OWA 2003 Microsoft Exchange Server 2003

2. © 2006 Global Knowledge Training LLC All rights reserved. Section Objectives After completing this section, you will be able to: List the versions of Outlook 2003 Install Outlook 2003 Create and configure an Exchange account Identify the security enhancements made in Outlook 2003 Monitor the client side performance of Outlook 2003 Describe Several New Features for Productivity and Reliability List the enhancements to OWA 2003 Use the new GUI for OWA 2003 Configure advanced options for OWA 5-2

3. © 2006 Global Knowledge Training LLC All rights reserved. Outlook 2003 Versions Outlook 2003 (Stand alone) Office Student and Teacher Edition Outlook 2003 Office Standard Edition Outlook 2003 Office Small Business Edition Outlook 2003 with Business Contact Manager Office Professional Edition Outlook 2003 with Business Contact Manager Office Professional Enterprise Edition (volume license program) 5-3 http://www.slipstick.com/ http://www.msexchange.org/

4. © 2006 Global Knowledge Training LLC All rights reserved. Installation Methods CD installation MS Office 2003 Stand alone product Over the network install Unattended installation Microsoft transform files Active Directory GPOs (MSI files) Systems Management Server packages Integrated with computer images 5-4

5. © 2006 Global Knowledge Training LLC All rights reserved. Deployment Best Practices Chain installation packages Use local installation source Install from local distribution servers Do not use quota enable volumes Use client side performance counters 5-6

6. © 2006 Global Knowledge Training LLC All rights reserved. Installing Outlook 2003 5-7

7. © 2006 Global Knowledge Training LLC All rights reserved. Product Key 5-8

8. © 2006 Global Knowledge Training LLC All rights reserved. Applications Available for Installation 5-9

9. © 2006 Global Knowledge Training LLC All rights reserved. Advanced Customization of Applications 5-10

10. © 2006 Global Knowledge Training LLC All rights reserved. Component Options 5-10

11. © 2006 Global Knowledge Training LLC All rights reserved. Installation Size 5-11

12. © 2006 Global Knowledge Training LLC All rights reserved. Additional Download Setting 5-11

13. © 2006 Global Knowledge Training LLC All rights reserved. Group Policy Object Deployments 5-12

14. © 2006 Global Knowledge Training LLC All rights reserved. Deployment Options 5-13

15. © 2006 Global Knowledge Training LLC All rights reserved. Configuring Outlook 2003 Profiles for Exchange 5-15

16. © 2006 Global Knowledge Training LLC All rights reserved. Multiple Profiles 5-16 Only one Exchange account per profile

17. © 2006 Global Knowledge Training LLC All rights reserved. Add an E-Mail Account 5-17

18. © 2006 Global Knowledge Training LLC All rights reserved. Accounts Supported by Outlook 2003 5-18

19. © 2006 Global Knowledge Training LLC All rights reserved. Exchange Server Settings 5-19

20. © 2006 Global Knowledge Training LLC All rights reserved. Three different modes to connect to Exchange ModeConfiguration settings Online User’s mailbox is stored on the Exchange server User maintains a full-time network connection Offline Users do not have a constant network connection Use a dial-up or VPN connection to connect to Exchange The typical mode used by mobile users Users select what folders to synch with the.ost file Cached (Default) A copy of the user’s mailbox is stored locally (.ost) and the Exchange server updates it frequently The user has access to all online resources

21. © 2006 Global Knowledge Training LLC All rights reserved. Naming the Exchange Server 5-20

22. © 2006 Global Knowledge Training LLC All rights reserved. Additional Mailboxes 5-21 KB 291626 How to manage multiple Exchange mailbox accounts in Outlook 2002 and Outlook 2003 If you have ‘send as’ or ‘send on behalf’ permission Where your.ost files are

23. © 2006 Global Knowledge Training LLC All rights reserved. Public Folder Favorites 5-22

24. © 2006 Global Knowledge Training LLC All rights reserved. Security Settings 5-23 First client that supports Kerberos

25. © 2006 Global Knowledge Training LLC All rights reserved. Connections 5-24

26. © 2006 Global Knowledge Training LLC All rights reserved. Remote Mail Connections and Filters 5-24

27. © 2006 Global Knowledge Training LLC All rights reserved. Configuration Complete 5-25

28. © 2006 Global Knowledge Training LLC All rights reserved. Adding Accounts and Directories 5-26

29. © 2006 Global Knowledge Training LLC All rights reserved. Server Type 5-27

30. © 2006 Global Knowledge Training LLC All rights reserved. Internet E-Mail Settings 5-28

31. © 2006 Global Knowledge Training LLC All rights reserved. Directory or Address Book Selection 5-29

32. © 2006 Global Knowledge Training LLC All rights reserved. Directory Service Settings 5-30

33. © 2006 Global Knowledge Training LLC All rights reserved. Search Options 5-30

34. © 2006 Global Knowledge Training LLC All rights reserved. Display Name and Connection Details 5-31

35. © 2006 Global Knowledge Training LLC All rights reserved. Address Book 5-32

36. © 2006 Global Knowledge Training LLC All rights reserved. Data Files (used to be personal folders) 5-33 Not compatible with earlier versions of Outlook

37. © 2006 Global Knowledge Training LLC All rights reserved. Encryption Setting 5-34

38. © 2006 Global Knowledge Training LLC All rights reserved. New Security Features Attachment filtering Blacklisting COM controls for administrators Information rights management Locked down HTML messages Restricted access to address book “Restricted Sites” default SPAM filtering 5-35

39. © 2006 Global Knowledge Training LLC All rights reserved. User-Defined Security Settings 5-37

40. © 2006 Global Knowledge Training LLC All rights reserved. Automatic Download Settings 5-38

41. © 2006 Global Knowledge Training LLC All rights reserved. Outlook Security Template 5-39 Comes with Office deployment kit

42. © 2006 Global Knowledge Training LLC All rights reserved. Cache and Compression Mailbox synchronization Mailbox store Outlook 2003 cache Data compression 5-42 60% reduction in synchronization traffic

43. © 2006 Global Knowledge Training LLC All rights reserved. From the User’s Perspective Reading Pane Rules and Alerts Messenger Integration Search Folders Mailbox Cleanup Resource Scheduling Internet Free/Busy Customer Experience Improvement Program 5-43

44. © 2006 Global Knowledge Training LLC All rights reserved. Reading Pane 5-44

45. © 2006 Global Knowledge Training LLC All rights reserved. Rules and Alerts 5-45

46. © 2006 Global Knowledge Training LLC All rights reserved. Manage Alerts 5-46 NEW

47. © 2006 Global Knowledge Training LLC All rights reserved. Messenger Integration 5-47

48. © 2006 Global Knowledge Training LLC All rights reserved. Search Folders Search folders: Replaced shortcuts Are filtered view of your e-mail Do not add more space Are saved queries

49. © 2006 Global Knowledge Training LLC All rights reserved. Mailbox Cleanup 5-49

50. © 2006 Global Knowledge Training LLC All rights reserved. Resource Scheduling 5-50

51. © 2006 Global Knowledge Training LLC All rights reserved. Response Options 5-51 Propose New Time – available for Outlook Windows XP and Outlook 2003

52. © 2006 Global Knowledge Training LLC All rights reserved. Internet Free/Busy 5-52

53. © 2006 Global Knowledge Training LLC All rights reserved. Service Options 5-53

54. © 2006 Global Knowledge Training LLC All rights reserved. GUI Improvements 5-54

55. © 2006 Global Knowledge Training LLC All rights reserved. Premium vs. Basic 5-55

56. © 2006 Global Knowledge Training LLC All rights reserved. OWA Improvements Attachment filtering E-mail rules support Enhanced address book Enhanced contact support Enhanced support for tasks InfoBars Junk mail filtering Meeting requests New GUI Reading pane (item window size) S/MIME support Signatures Spell checker View properties Web beacon blocking Web form logon page 5-57

57. © 2006 Global Knowledge Training LLC All rights reserved. 1. What are the four categories that Microsoft Office 2003 licensing falls into? 2. What is the Windows Installer used for? 3. How do you start the installation of Microsoft Office? 4. When is volume licensing a good idea? Section Review Retail, Preinstalled, Volume license, Academic Windows Installer allows you to create installation packages (.msi files) for all types of Windows applications. To start the installation of Microsoft Office you can either run setup.exe or you can execute the MSI file pro11.msi. Volume licensing typically works better in very large deployments. 5-60

58. © 2006 Global Knowledge Training LLC All rights reserved. 5. What are the components of Microsoft Office 2003? 6. The source directory and share must exist prior to creating the GPO software installation package. a. True b. False 7. What is an advantage of having cached exchange mode enabled? Section Review (cont.) Word, Excel, PowerPoint, Outlook, Publisher, Access, InfoPath (only bundled with the Enterprise Edition of Microsoft Office 2003 Professional) With Cached Exchange Mode enabled you will not be dependent on network connectivity to read, compose, and delete items in your mailbox. 5-61

59. © 2006 Global Knowledge Training LLC All rights reserved. 8. What is the function of the offline folder settings? 9. What is the new name that Outlook 2003 gives to personal folders? Section Review (cont.) The Offline Folder Settings is used to create and delete the OST file, which is used for synchronizing mail from the server to the local machine. Outlook 2003 calls them “data files.” 5-61

60. © 2006 Global Knowledge Training LLC All rights reserved. 10. List four of the new security features in Outlook 2003. 11. What is a digital ID? Section Review (cont.) Attachment filtering Locked down HTML Messag Blacklisting Restricted Access to Address Book COM Controls for Administrators “Restricted Sites” default Information Rights Management SPAM Filtering It is a special certificate from a Certificate Authority for secure S/MIME communications. All the user has to do is click the Get a Digital ID button and the wizard will walk them through the process. Until then no encrypted mail will be possible. 5-61/62

61. © 2006 Global Knowledge Training LLC All rights reserved. 12. If you have rules from a previous version of Outlook that you would like to use they are fully compatible. a. True b. False 13. Describe the function of the Manage Alerts function. Section Review (cont.) It is an integrated knowledge management feature that will allow users to subscribe to information from a variety of sources. Then when content is added or modified the user can be notified to review. 5-62

62. © 2006 Global Knowledge Training LLC All rights reserved. 14. List the three ways in which you can configure resource scheduling. 15. While inviting attendees to a meeting, whose names are shown in the To field? In the Location field? Section Review (cont.) Automatically accept meeting requests and process cancellations Automatically decline conflicting meeting requests Automatically decline recurring meeting requests The required and optional attendees appear in the To box on the Appointment tab, and resources appear in the Location box. 5-62

63. © 2006 Global Knowledge Training LLC All rights reserved. 16. What do you use the free/busy options for? 17. List at least four OWA improvements. Section Review (cont.) To configure how much free/busy information is kept on the server an how often to update it. Attachment filteringNew GUI E-mail rules supportReading pane (item window size) Enhanced address bookS/MIME support Enhanced contact supportSignatures Enhanced support for tasksSpell checker InfoBarsView properties Junk mail filteringWeb beacon blocking Meeting requestsWeb form logon page 5-63