1. Rti, Jammu1 Organisational Behaviour Presentation By RTI, Jammu

2. Rti, Jammu2 Session Overview We all have to work under people, with people, or, as a supervisor over people. It is important that we know what makes people and groups tick as well as having a clear idea on what makes us tick ourselves. “Getting the players is easy. It is getting them to play together that's the hard part”

3. Rti, Jammu3 Learning Objective ➢ Explain the significance of an understanding of organizational behaviour. ➢ Understand the need for explanations of behaviour in organizations ➢ Recognise key elements of Organisational Behavior

4. Rti, Jammu4 Basic Ingredients ➢ Organisation ➢ People, Structure, Competition, Technology and Environment ➢ Mission ➢ Communication ➢ Objectives ➢ Motivation ➢ Leadership ➢ Successful Organisation

5. Rti, Jammu5 Definition Organizational behavior is the study and application of knowledge about how people act in organization.

6. Rti, Jammu6 Behaviour and Personality Personality is what we are. Behaviour is what we do. –try out different behaviours - different ways of doing things - and find that they are a success, this in itself may cause us to change even deeply held views and values.

7. Rti, Jammu7 Theories of Organisational Behavior

8. Rti, Jammu8 Theory X and Y-Douglas McGregor Theory X goes on to hold that the average human being seeks to avoid responsibility, is not ambitious and seeks security before advancement. security Theory Y states that people have capacity for self-control; motivation arises from the higher order needs such as self- esteem and achievement and that people, if properly managed, will be more than willing to take on responsibility.self-controlself- esteem

9. Rti, Jammu9 Managerial achievement is the result of doing the right thing, at the right time, in the right situation. It is a matter of finding which areas of your job are critical then deciding how to manage these areas well. Mach One - Managing Yourself and Others

10. Rti, Jammu10 Mach One - Managing Yourself and Others

11. Rti, Jammu11 Managerial achievement is the result of doing the right thing, at the right time, in the right situation. It is a matter of finding which areas of your job are critical then deciding how to manage these areas well. –It is a matter of 'behaviour' or let us say 'attitude' Mach One highlights Managerial achievement which is dependent on –Communication –Leadership –Motivation –Decision Making Mach One - Managing Yourself and Others

12. Rti, Jammu12 Managerial achievement is the result of doing the right thing, at the right time, in the right situation. It is a matter of finding which areas of your job are critical then deciding how to manage these areas well. Mach One highlights Managerial achievement which is dependent on –Communication –Leadership –Motivation –Decision Making Mach One -The Job Map and Match with style

13. Rti, Jammu13 Red - Feeling Behaviour Amber - Thinking Behaviour Green - Doing Behaviour Mach One - Basic Styles Of Managerial Behaviour

14. Rti, Jammu14 INDIVIDUAL BEHAVIOR AND LEARNING ORGANIZATIONS * Individual behavior and performance * Work-related behavior and balance with Individual human behavior * Learning and continuous improvement * A-B-C model of organizational behavior modification * Effective feedback improves learning and shaping Organisation HRD * Social learning plays an important role * The value of learning through experience

15. Rti, Jammu15 STRESS MANAGEMENT, AND PERCEPTION AND PERSONALITY IN ORGANIZATIONS * Process from stresses to consequences * Different stress levels * Physiological, psychological, and behavioral effects of stress * Management of workplace stress is a 'Perceptual process' * Perceive ourselves and others through social identity * Accuracy of stereotypes

16. Rti, Jammu16 WORKPLACE EMOTIONS, VALUES AND ETHICS * Rationalise emotions and expected behavior * Ethical principles and ethical behavior * Job satisfaction- task performance and customer service * Increase organizational commitment * Deal with problems in emotional labor * Effective use of emotional intelligence * Foster and respect 'Values' that vary across culture

17. Rti, Jammu17 TEAM DYNAMICS, AND EMPLOYEE INVOLVEMENT AND QUALITY MANAGEMENT * Distinguish the developmental teams from team-based organizations * Composition, and size on team effectiveness * Team development and Team cohesiveness * Limitations of teams * Measure Forms and levels of employee involvement * Socio-technical systems theory * Benefits and challenges of employee involvement are plenty * Benchmarking and concurrent engineering * Limitations of quality management

18. Rti, Jammu18 DECISION MAKING, POWER AND POLITICS * Challenges are faced in choosing the best alternatives for a course of any action! * Strategy to improve creativity in decision making * Compare and contrast structures for team decisions making * Recognise,positively leverage and foster the 'Power' in organization. Identify negative political channels and impacts * Information relation to power in organization * Contingencies of power * Outcomes of power vs power bases applied * Role of power in sexual harassment * Recognize advantages and disadvantages of organizational politics. Control dysfunctional

19. Rti, Jammu19 LEADERSHIP, MOTIVATION, COMMUNICATION AND PEOPLE *Identify effective Leaders and types of Leaders *Refer to the key strategies for Leadership *Motivate people *Encourage and Reward *Communicate clearly and enthusiastically *Facilitate competition and team-building

20. Rti, Jammu20 Strategy for sound Organisational Behavior “Leadership+Motivation+People+Culture+ Communication+Stress management = Organisational Behavior”

21. Rti, Jammu21 Thank you If organisations are run in a way that everyone can give off their best, then we will all be happier, more prosperous with greater security!