2.  various theories about motivation  the main reason for good or bad performance  important to produce programs designed to reward all employees  the aim of motivating employees  to encourage them to achieve the aims of the company by themselves  the proposal for the company  to develop a program of incentives for all employees

3.  My supervisor must:  be able to organize my work well  be ready to help  be assertive  be honest  know how to motivate

4.  precise work instructions and descriptions of jobs  transparent organizational structure  leadership style  material incentives (financial reward)  non-material incentives (non-financial awards)

5.  system of premiums / incentives  internal training  meeting staff  opportunity for promotion  company philosophy

6.  Maslow`s hierarchical theory of motivation  McClelland theory  Friedman - Havinghurst theory

7.  belongs to a group called “content theory”  describes a hierarchy of needs

8. McClelland theory  three needs:  need for achievement  need for belonging  need for power Friedman- Havinghurst theory  five job functions:  earnings  way of spending time  identification and status  dealing with other people  source of meaningful life experiences

9.  involve all team members to work  record individual contributions  provide opportunity to all  say “thank you “  assign responsibility  never talk about others  say clearly what you expect

11. MOTIVATION