2. Program Development Step One: Education
Training EAP staff
DV definition and data collection
Danger assessment and safety plan
Intervention
Individual / Organizational:
Crisis response
Manager consultation
Safe worksite assurance

3. Training EAP Staff Definition, Assessment, Planning

4. Step One: Education, con’t.
Training KP Managers
“Essentials for Managers” online
Important workplace issue
Facts and resources
Manager role
Developed by Multi-disciplinary Team
Learning and development
Family Violence Prevention Program
Multi-media / communications
Human Resources & Legal

5. Training KP Managers Essentials Online

6. DV Impacts Workplace Safety and Productivity
“Liz Claiborne, Kaiser Permanente, State Farm Insurance and Verizon Wireless are among the companies that have instituted domestic violence policies.…[and] believe they have saved both lives and money.” 6

7. Program Development Step Two: Partnership
Creating a supportive workplace
Establish DV Prevention Task Force
Create multi-disciplinary team
Develop resource materials
Identify critical information
Employee outreach
Distribute information
Attend Health & Safety Fairs
Promote education
Provide Lunch & Learn talks on healthy
relationships, communication, stress management,
conflict resolution

8. Employee Outreach SilentWitness Display
KP physicians and employees share stories
of courage, survival and hope.

9. SilentWitness Stories

10. Program Development Step Three: Prevention
Organizational outreach
Employee awareness campaign
Employer promotion
Employee awareness posters
High-impact light box displays
Internal communications article
Resource materials

11. 2008 Domestic Violence Awareness Campaign for
Kaiser Permanente Employees

12. Responding to DV at the Workplace
Case Management
Crisis Response,
Manager Consultations,
Safe Worksite Assurance
Education,
Partnership, Prevention

13. Internal Partnerships

14. External Partnerships
Local DV resources
Shelters/ transitional housing
Counseling
Legal services
DV advocacy programs
Prevention activities

15. Policies Supporting DV Prevention and Intervention
Internal:
Kaiser Permanente’s Zero Tolerance for Violence in the Workplace
Threat Management Team
External:
California AB 2357

16. AB 2357: Victims of DV

17. EAP Internal Referral Network

18. Roles for EAP in DV Prevention
Case Management
Crisis Response,
Manager Consultations,
Safe Worksite Assurance
Education,
Partnership, Prevention

19. Role of EAP: Crisis Response
Danger assessment
Do you have a safe place to go today?
Safety planning
What can you do to be safer at home, at work?
What about your children?
Resource information
Emergency shelter
Community DV advocacy services
Making a police report
Restraining orders
Other resources: health care, faith community, family and friends, on-line information

20. Role of EAP: Crisis Response
Community Resources
24-hour crisis line
Emergency housing
Transitional housing
Counseling
DV advocacy programs
Diversity and ethnicity
Legal services
Prevention activities

21. Role of EAP: Manager Consultation
Re-establishing workplace tone.
Addressing co-workers concerns
Avoiding rumors
Managing boundaries
Information about process of change
Knowledgeable about AB 2357 and other policies/protocols.
Coordination with security.
Coordination with HR, if warranted.
Resources if employee does not want
EAP services.

22. Role of EAP: Safe Worksite Assurance
Threat Management Team
Security HR
Management

23. Roles for EAP in DV Prevention
Case Management
Crisis Response,
Manager Consultations,
Safe Worksite Assurance
Education,
Partnership, Prevention

24. Role of EAP: Case Manager
Ensure connection with resources.
Case manager not therapist
Ongoing danger assessment.
Follow-up .
Employee
Management
Security
Treatment providers HR
Assist with “return to work.”

25. For Your Reference
“The Impact of Intimate Partner Violence on Employee Health and Productivity” Issue Brief, ;1(3) National Business Group on Health brief_cphsviolence.pdf
“Intimate Partner Violence: It’s a Workplace Issue” 2005, NIOSH/CDC study, Spokane County, Washington
“Costs of Intimate Partner Violence Against Women in the United States” 2003, Centers for Disease Control
“Family and Friends’ Guide to Domestic Violence” Elaine Weiss, 2003, Volcano Press, Inc.
National DV Hotline (800)