1. Company Presentation

2. 2 Qredits  Non-profit organisation founded in 2009.  Statutory goal:  provide financing and coaching for starting / existing small business entrepreneurs that have a viable business plan yet are unable to obtain financing through regular channels.  Operational goal:  professional organisation with traditional lending facility in combination with sophisticated IT support  sustainable organisation  funded by Oct 15, 2013

3. Organisation 3Oct 15, 2013

4. Organisation as of October 1, 2013 46 employees assigned to: Credit facility & Support staff(25) Coaching department (5) Regional Loan officers (16) Qredits was awarded the Microfinance Good Practices Europe Award 2010 4 Oct 15, 2013 Qredits-coach Volunteer organisation with 500 coaches

5. Online tools for entrepreneurs  Entrepreneurial competency test  Business Plan template (150 downloads a day)  e-learning modules (average of 30 sold per week) 5 e-learning How to write a business plan e-learning How to write a sales plan e-learning Credit management Oct 15, 2013 € 79,95 € 49,95 Distributed to 20 vocational and bachelor-level schools.

6. 6 Qredits-coach set-up Qredits works with over 500 volunteer business coaches:  Experienced entrepreneurs / Young professionals  Company pool: 190 business coaches from 10 affiliated business partners  Business Development Services  Coaching programs with / without microcredit loan (€200) Oct 15, 2013

7. Credit facilities characteristics Microcredit loans  Onsite screening at entrepreneur’s home or place of business  Personally tailored service  Short processing times  Monthly automatic withdrawal of interest and principal payments  Flexibility in loan pay-off  Coaching available SME loans ( available Nov 1, 2013)  Businessloans € 50,000 - € 150,000  Interest rates: 8.75% - 10.75%  Average loan term: TBD Oct 15, 2013 7  Businessloans up to € 50,000  Interest rates: 9.75% - 10.75%  Average loan term: 4.5 years

8. Procedure Loan Assessment 8  Web-based loan application in Micronet  5 step process  ‘4-eyes principle’ 100% 22% 30% 69% Application Intake Screening Credit offer Assessment Oct 15, 2013

9. 9 TotalNumberPercentage New applications 25.873 Not considered (rejected at intake level) 7.54129% Processed 18.332 71% Pending 659 Approved 4.316 24% Rejected 13.35776% Average (approved) loan amount€16.148 PortfolioNumberAmount Pending loan offers64 € 1.002.175 Loans issued3.985 € 68.773.178 Total loans approved4.049 € 69.775.353 OutstandingNumberAmount Total loans issued3.985 € 68.773.178 - Repayment active loans € 21.629.499 - Passed to bailiff0 € - - In default119 € 2.036.605 - Fully Repaid loans456 € 2.799.116 Active loans3.410 € 42.307.959 Loan portfolio Jan 2009 – Sept 2013 Oct 15, 2013

10. 10 Clients by sector Oct 15, 2013

11. 11 Client characteristics Oct 15, 2013 Bachelor level Masters level

12.  4 indicators  21 sub-indicators  Annual questionnaire Oct 15, 201312 Social Economic Performance Indicator Income Increase in income Decrease of poverty level of customers Increase in economic independence of customers Socio-economic Results Job creation Increase in number of SMEs Scope The number of people Qredits is reaching Servicing target groups Social Yield Increase social network Decrease exclusion in job market Educational enrichment Microfinancing Effects Social Economic Performance

13. 13 Microfinancing Effects Income Income from paid employment No income Social benefits income Other income Income from own enterprise Oct 15, 2013

14. 14  On average customers with personnel employ between 2 – 2.5 FTE.  15% - 20% of our customers work with volunteers.  5% - 10% of our customers employ previous welfare recipients or people with minor disabilities. Microfinancing Effects Number of employees Oct 15, 2013

15. 15 Microfinancing Effects survival rate Oct 15, 2013

16. Financials – Loan Division Oct 15, 201316

17. Financial Indicators Oct 15, 201317 201020112012 Quality credit portfolio Percentage of loans issued > 45 days in arrears 5.3% 6.1% 6.8% Percentage of loans booked as default 2.5% 2.6% 2.7% Efficiency and productivity Operational cost ratio 27.5% 20.8% 20.0% Average cost per loan issued€ 4,690€ 3,312€ 3,435 Average loan amount€16,998€15,951€17,277 Portfolio yield 9.0% 10.3% 11.7%

18. Oct 15, 2013  Increase volumes  Target group reached  Number of loans provided  Provisions  Risk Policy  Provision calculation (payment delays, other risk factors)  Guarantee-instruments (EIF / national government)  Cost of Funding  Senior debt & equity capital  Fluctuating rates (Euribor) / Fixed rates / Interest SWAP Key Success Factors Loan Division 18

19. Financials – Coaching Division Oct 15, 201319

20. Oct 15, 2013 Key Success Factors Coaching 20  Development & distribution online tools  Distribution via internet & schools  Cross-sell existing customers  Volunteer coaching  Develop different coaching programs  Large coachpool  Quality criteria (intervision / e-learning coaching)  Distribution tools and coaching programs via commercial banks and business partners

21. 21 For more information visit www.qredits.com Oct 15, 2013