1. Cloud Computing The self-service provisioning of IT services over the Internet, across a range of IT domains including infrastructure, business applications, and development platforms.

2. Infrastructure – servers, storage, switches, routers Business Applications – web site hosting, point of sale and accounting, remote training Development Platforms – modeling, back testing, application development

3. The term “cloud computing” is derived from the practice of using a cloud on a network diagram to represent parts of the network outside of the immediate control or management of the enterprise.

4. Provisioning services through the cloud is analogous to provisioning electric service from the public power grid.

5. Benefits of Cloud Computing Scalable On demand Ease of entry – no disproportionately large initial capital outlay Rapid deployment Ubiquitous access Accelerated time to market Social networking allows unprecedented customer interaction

6. Examples of Cloud Computing Data center collocation Storage area networks Salesforce.com, complete CRM, including contact management, pipeline management, client activity, campaign management, management dashboards Virtual client meetings and remote training Cloud Telephony

7. Cloud Computing Vertical Markets Customer Relationship Management Human Resource Management Finance Healthcare Public Sector Education Retail Transportation

8. Issues in Cloud Computing Security Reliability Privacy Legal Migration from legacy systems Business Continuity / Disaster Recovery Environmental Due Diligence Role of IT

9. Top Players in Cloud Computing