1. Group 5 TTM Group Member : Sally Shelly Amy Vincy Ken Technology Spotlight

2. Outline Introduction Case Study 1 Case Study 2 Case Study 3 Questions Conclusion

3. What is Technology? The making, modification, usage, and knowledge of tools, machines, crafts, systems, and methods of organization The collection of such tools, including machinery, modifications, arrangements and procedures

4. Types of Technology Tangible Technology : Blueprints, Models, Operating manuals, Prototypes Intangible Technology : Consultancy, Problem-solving, Training Methods

5. Technology’s Categories Low Technology Intermediate Technology High Technology

6. Technology in 20 th Century

7. Technology in Daily Life

8. United Parcel Service, Inc. Route optimization system

9. The largest package delivery company in the world

10. Without the system The drivers navigates their route by –Maps –Small notes card –Their own memory

11. Route optimization system Expected results –Reduce gas consumption –Increase the efficiency Solution –Map out the schedule for every drivers –Minimize the number of left turns –Capture the institutional knowledge

12. Video

13. Blackboard assists university instructors

14. Before

15. What is Blackboard?

16. Video http://www.blackboard.com/Videos/Day-in- the-Life.aspx

17. Advantages Increased availability Quick feedback Improved communication Tracking Skill building

18. Mayo technology support

19. Mayo Clinic is a not-for-profit medical practice and medical research group.not-for-profit The practice is distinguished by integrated care. integrated care "the needs of the patient come first." Areas: Rochester (Minnesota), Jacksonville (Florida), and Phoenix (Arizona).

20. Inpatient System

21. Benefit results Patient Safety -Medication Reconciliation -Medication/Result Linking User Adoption -New Cumulative Laboratory Tab in Patient Chart -Laboratory QC Operational Efficiency -Transfer Orders -Nurse Itineraries

22. Questions How technology is helping employees? - Answer : Make it easier for employees to provide customer service Increasing the number of channels to interact with customers It’s the best way to handle a particular process, such as customers request.

23. How technology is helping business effectively and efficiently? Answer : Reduce time for training the new employees Reduce costs and saving time : Eliminate the narrator. Eliminates barriers

24. Conclusion Advantages -Increase in economy growth - Better health facilities - Enabled the automation of manual work thus saving time and money -very simple and automated - Gathered information easier.

25. Disadvantages -Unemployment challenges when submitting assignments -Pollution - People are getting addicted to the internet