1. © IBM Corporation, 2009 | Center for Social Software 1 Many Eyes: Drawing Crowds to Open Data Irene Greif IBM Fellow Director, Collaborative User Experience and Center for Social Software October 19, 2009

2. © IBM Corporation, 2009 | Center for Social Software Center for Social Software IntranetCrowdsourcing Internet Virtual Organization drawing on Research, CIO, Services and Product Focal point of Venture Research: large scale deployments, experimenting with viral adoption, business and social impacts

3. © IBM Corporation, 2009 | Center for Social Software

4. There is a pent up desire to analyze, see another point of view, discuss … All that’s needed is a simple toolset

5. © IBM Corporation, 2009 | Center for Social Software

6. Stack graphLine graphBar chartScatterplot US MapWorld mapBlock histogramBubble chart Pie chartTreemap (2 types)Stack graph for categoriesNetwork diagram Visualization techniques

7. © IBM Corporation, 2009 | Center for Social Software

9. Anonymous says: What is this spike in housing assistance? Posted Wednesday January 10, 8:34 PM [ edit | delete ] see view for this comment

10. © IBM Corporation, 2009 | Center for Social Software … people will find surprising uses

11. © IBM Corporation, 2009 | Center for Social Software 1 User “crossway” uploads co-occurrence data for biblical figures to Many Eyes 2 Crossway uses the network diagram tool to create a graph visualization 3 Crossway writes about the visualization on ESV blog 4 Many blogs (almost 100 by Google’s count) write about crossway’s blog entry. 5 One of these bloggers posts new data to Many Eyes—and, of course, blogs about the results. The long list of responses/trackbacks on the ESV blog entry: a discussion about the visualization and analysis. Surprising Domain, Typical Pattern

12. © IBM Corporation, 2009 | Center for Social Software …there’s a lot of interest in words

13. © IBM Corporation, 2009 | Center for Social Software

14. Obama vs. McCain (“promise” vs. “fight”)

15. © IBM Corporation, 2009 | Center for Social Software

16. Former attorney general Gonzales

17. © IBM Corporation, 2009 | Center for Social Software And of course Wordles Sarah Palin’s acceptance speech

18. © IBM Corporation, 2009 | Center for Social Software Irene Greif March http://wordle.net

19. © IBM Corporation, 2009 | Center for Social Software Words and government transparency

20. © IBM Corporation, 2009 | Center for Social Software The Guardian 22,857 people reviewed 197,018 pages ProPublica Public Engagement

21. © IBM Corporation, 2009 | Center for Social Software President Barack Obama’s Memorandum on Transparency and Open Government

22. © IBM Corporation, 2009 | Center for Social Software Government should be transparent. Executive departments and agencies should harness new technologies to put information about their operations and decisions online and readily available to the public. Government should be transparent. Executive departments and agencies should harness new technologies to put information about their operations and decisions online and readily available to the public. Government should be participatory. Executive departments and agencies should offer Americans increased opportunities to participate in policymaking and to provide their Government with the benefits of their collective expertise and information. Government should be participatory. Executive departments and agencies should offer Americans increased opportunities to participate in policymaking and to provide their Government with the benefits of their collective expertise and information. Government should be collaborative. Executive departments and agencies should use innovative tools, methods, and systems to cooperate among themselves, across all levels of Government, and with nonprofit organizations, businesses, and individuals in the private sector. Government should be collaborative. Executive departments and agencies should use innovative tools, methods, and systems to cooperate among themselves, across all levels of Government, and with nonprofit organizations, businesses, and individuals in the private sector.

23. © IBM Corporation, 2009 | Center for Social Software

25. Visualization for Open Data Analysis With the right tools, visualization becomes a powerful medium to help people discuss data, share insights, and contribute experience … A key to opening government to broader participation …

26. © IBM Corporation, 2009 | Center for Social Software http://www.research.ibm.com/social http://www.many-eyes.com http://www.research.ibm.com/social http://www.many-eyes.com igreif@us.ibm.com