1. Thoughts on Strategic Staff Development at an Entrepreneurial University Jon File, CHEPS Dubrovnik, March 2005

2. Some Key Characteristics Founded 1961; one of younger NL Univs.Founded 1961; one of younger NL Univs. Regional mission: demise textile industryRegional mission: demise textile industry Started as Technical Univ. but broadenedStarted as Technical Univ. but broadened Remained small and “in the East”Remained small and “in the East” To fight vulnerability: try to become much more independent from governmentTo fight vulnerability: try to become much more independent from government

3. Mission educationeducation –outstanding quality researchresearch –international level –spearheads environmentenvironment –economic and social development networksnetworks –public and private partners campuscampus –academic culture design-oriented approachdesign-oriented approach –education and research

4. The Integrated Entrepreneurial Culture

5. Academic Entrepreneurs? Education: minor & major, digital learning environmentEducation: minor & major, digital learning environment Research: external orientation, >350 spin-off companiesResearch: external orientation, >350 spin-off companies Students: independence (Student Union) & entrepreneurs (USE); >100 student businessesStudents: independence (Student Union) & entrepreneurs (USE); >100 student businesses Internal organisation: relatively independent base units; decentralisation; stimulation fundsInternal organisation: relatively independent base units; decentralisation; stimulation funds

6. Excellent Quality in Education University of Twente: the best technical university in the NetherlandsUniversity of Twente: the best technical university in the Netherlands

7. But we have no Strategic Staff Development Policies!

8. HRM-policy Stimulate competence developmentStimulate competence development Attractive and responsible employerAttractive and responsible employer Opportunities for talentOpportunities for talent Secure and healthy surroundingsSecure and healthy surroundings (Implementation of reorganisation UT)(Implementation of reorganisation UT)

9. New HR-policies Linked to education and research Related to strategy UT New recruitment and selection strategyNew recruitment and selection strategy Career developmentCareer development Management developmentManagement development Improve staff appraisalsImprove staff appraisals Flexible employment conditions/rewardsFlexible employment conditions/rewards

10. ITBE 19 employees Educational support (curriculum development) Training ICT in education Quality management 12 employees (staff) 42 employees Scientific information Library 81 employees PC management User support Telco & systems Information provision Automation ITBE is the University of Twente Service Department for Information Technology, Library & Education

11. ITBE The incentive mechanism for teaching development consists of performance indicators & appraisals, Chair plan and “UFO” INCENTIVE SCHEMES Incentive mechanism for teaching development Description of mechanism Performance indicators Performance appraisal Chair plan Job description system (“UFO”) The university is subject to a planning & control cycle Key part of this cycle are bi-annual meetings between executive board and heads of departments (faculty deans, scientific directors, directors) Support staff (DUB) prepares speaking notes for these meetings Performance indicators (research, education – information on general progress of student population) are always integral part of speaking notes Once a year, the director or faculty dean has a performance appraisal with his direct reports Appraisals cover: performance in previous period, goals for future period and conditions for performance. Prospective career development and decision on required training are included The dean draws up a chair plan in co- operation with the scientific directors involved The plan includes: the fields the chair covers based on educational programmes and research orientation of the academic staff The university has created the possibility to become full professor on the basis of non-research requirements (e.g. education) The universities in the Netherlands have agreed upon harmonised categorisation of job descriptions These job descriptions are based on a ‘ladder’ system. To climb this ladder, certain conditions have to be met Educational requirements are part of the conditions for academic staff

12. NATIONAL INSTITUTIONAL BASE UNITS Levels of authority

13. USAUK Differences across systems CE A new convergence?

14. Center for Higher Education Policy Studies University of Twente, The Netherlands CHEPS interdisciplinary research centre (1984) Economics Finance Governance Management Quality Comparative HE Studies M & D Education Projects Short Courses Consultancy Strong International Research & Project Network Major Research areas

15. CHEPS AND EUROPE: 2000 - 2004 Cheps staff originate Cheps has PhD candidates or graduates Cheps has research or consultancy projects Countries where:

16. CHEPS BEYOND EUROPE: 2000 - 2004 CHEPS BEYOND EUROPE: 2000 - 2004 Cheps staff originate Cheps has PhD candidates or graduates Cheps has research or consultancy projects Countries where:

18. One of our ‘Real time’ conclusions “We are unconvinced abut the existence of really workable ‘global’ management models, but we are convinced that effective and modern HE leadership and management approaches will be developed out of regional and national traditions and experiences”“We are unconvinced abut the existence of really workable ‘global’ management models, but we are convinced that effective and modern HE leadership and management approaches will be developed out of regional and national traditions and experiences” Jon File and Leo Goedegebuure, 2003