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The University of Texas Pan American Summus Industries/ Staples Account Review September 25, 2008 Summus Industries and Staples Attendance: Rodney Craig - CEO Summus Industries Steve Johnson - Staples District Sales Manager Fabiola Garza - Staples Account Manager
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Table of Contents Executive Summary Program Metrics Reporting snapshot Spend Analysis Ordering activity Returns NJPA TIBH What’s New “Go Green” Program Initiatives
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Executive Summary The review will cover UTPA’s fiscal year 09/01/07-08/31/08 The partnership between UTPA and Summus Industries/ Staples Business Advantage continues to strengthen. First rebate payment April 3, 2007 for $27,611.64. Second rebate payment April 3, 2008 for $38,091.58 By working together we can identify opportunities to increase the NJPA rebate.
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MetricAnnual Results Total PurchasesTotal expenditure for 09/01/07 to 08/31/08 was $$754,039.71. Product Usage37% of purchases were Contract products 58% of purchases were Miscellaneous products 3% of purchases were ordered from the Wholesaler 2% of purchases were Specials Other: 1.55% of purchases were MWBE products 11.81% of purchases were Recycled products Order Processing98.06% of their orders via SummusLink Order ActivityAverage Order Size is $393.26 ― slightly lower than previous year at $412.96 1292 items returned = 5.05 % of purchases UT Panam Return Rate is above the SBA average Service Levels100% fill rate on Contract items 99.98% fill rate on Other items 97.39% Cycle Rate Delivered within 24hrs
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Program Metrics Spend Analysis Reporting Period: 09/01/06 to 08/31/07 $705,066.45 Reporting Period: 09/01/07 to 08/31/08 $754,039.71
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Program Metrics Spend Analysis
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Program Metrics Ordering Activity Order SizeSales% of SalesOrders% of Orders Previous Year's % of Orders Orders< $50$6,499.230.82%1718.52%9.83% $50.01-$100$25,445.883.23%34016.95%18.30% $100.01-$200$66,185.338.39%44522.18%22.01% $200.01-$500$191,784.7924.31%59829.81%27.14% $500.01-$1,000$194,291.5824.63%28114.01%13.05% Orders> $1,000$304,670.1138.62%1718.52%9.67% Total$788,876.92100%1,831100% Average order size is $393.26 Last year $412.96 The average order size has been identified as one of the key drivers in saving process costs for our customers.
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Returns Return ReasonNumber of Returns Percentage of Total Returns Warehouse Error292.24% Damaged312.40% Manufacturing Defect8.62% Duplicate302.32% Customer Error119092.12% Delivered Delivery4.31% 1292 items returned= 5.05% of Purchases
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Returns June-August 2008
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NJPA NJPA Rebate Structure $ 0 - $74,9990% $ 75,000 - $149,9991% $150,000 - $299,9992% $300,000 - $499,9993% $500,000 - $749,9994% $750,000 - + 5% 2007 $690,291 at 4% rebate $27,611.64 2008 $761,832 at 5% rebate $38,091.58 Potential 2009 $800,000 at 5% rebate $40,000
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TIBH Staples Fulfillment Centers will now stock TIBH products. By stocking TIBH products we guarantee our customers next day delivery. Our customers will the capability to purchase TIBH skus online through our HUB partner. TIBH Marketing Announcement Online Shopping List TIBH representative Rosa Valdez and Fabiola Garza will be teaming up together to promote TIBH.
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What’s New UT Panam? At the 2008 Convocation UT Panam’s President Dr. Blandina Cárdenas discussed the University’s initiatives, which included the campus “going 100 percent green” in the near future, and the fitness and health plan, which will utilize the Wellness and Recreational Sports Complex and motivate the University community to live healthier lifestyles. Cárdenas said reducing the University’s “carbon footprint” is a work in progress and the responsibility of the entire campus community. “The issue of making UTPA an environmentally responsible member of the community is going to be something that will be taking up more and more of our attention, and something we hope that you will join,”
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What’s New Summus Industries? New Summus Industries websites coming in October 2008 DIR Contract (#DIR-SDD-192) Authorized Marketing Agent for DELL products and services
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What’s New Staples? July 15, 2008 marks the start of Staples and Corporate Express as one company Merging the best practices of both companies will drive the success of our new company We have become a truly global contract business serving customers in the U.S., Canada, Europe, Asia, and Australia Together we will offer customers world-class service and value, expanded product and services and improved distribution capabilities Integration planning is just beginning Our goal is to be fully integrated within two years Staples Acquisition of Corporate Express
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What’s New Summus Industries? New Summus Industries websites coming in October 2008 DIR Contract (#DIR-SDD-192) Authorized Marketing Agent for DELL products and services
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UTPA Environmental Report
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“Greening” is not just a nice thing to do for the environment - it’s important to do for your business Create sustainable business practices –Commercially viable (Financial benefits) –Preserve our natural resources (Environmental benefits) –Look after our workforce and communities (Social benefits) Better long-term business performance Competitive advantage Why Go Green? “Win, Win, Win”
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“The Staples Green Guide makes it easy for procurement managers to reach their green procurement goals and gain cost efficiencies with program compliance,” said Marci Grebstein, vice president of marketing for Staples Advantage. Catalog features: –Hundreds of eco-friendly products –Full product assortment―from paper to technology –Only available online at www.staplesadvantagecatalogs.com Staples announces the launch of the new Green Guide Green Guide?
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Staples offers more than 3,000 environmentally preferable products to help you meet your environmental procurement goals: –Paper: choose from multiple brands, and multiple grades –Supplies: remanufactured ink and toner –Technology: Energy Star certified office technology products –Furniture: cubicle systems made from recycled-product content Staples is pursuing earth-friendly innovations: –Biodegradable packing peanuts made from cornstarch –Paper made from sugarcane, file folders from recycled denim New to StaplesLink.com – the EcoEasy Banner. Quickly find the most popular Green products included in your contract with the click of a mouse. Environmentally Preferable Products
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Introducing an eco-friendly panel system exclusive to Staples. Designed to be the most cost efficient panel system on the market, Staples e3 panel system has all the features you’d expect from the highest quality panel systems available today. Features include: –Contributes points towards LEED certification –100% recycled fabric –Environmental Preferable Product (EPP) and Forest Stewardship Council (FSC) certified work surface core material –GREENGUARD Certified for low chemical emission –Made in the U.S.A –A multitude of panel options –Universal hinge system for easy installation or reconfiguration Panel Furniture Systems Go “Green”
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Free ink & toner recycling for Contract customers Pre-paid shipping labels and collection boxes available on SummusLink.com to send empty cartridges for recycling Limits the number of cartridges sent to landfills where they can take 1,000 years to decompose Recycling Services
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To help customers reach their environmental goals, in 2007 we created the industry’s first office products online catalog Allows customers to browse catalogs electronically Use with or in place of traditional print catalogs Can deploy to all end users Authorized employees place orders on StaplesLink.com or online ordering system www.staplesadvantagecatalogs.com Online Catalogs
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A Great Partnership
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