1. INSTRUCTIONAL TUTORIAL STORYBOARD Ashlee Tomas

2. USER TEMPLATE PAGE 4 USER ACCOUNT PAGE 5 LOCATE ITEMS PAGE 6 NAVIGATION PAGE 7 SECURE PURCHASES PAGE 8 THE EASE PAGE 9 DELIVERY PAGE 10 STEPS PAGE 11 VIDEO PAGE 12 QUIZ PAGE 13 COMPLETION PAGE 14 THANK YOU

3. MAKING ONLINE PURCHASES WITH AMAZON.COM

4. USER ACCOUNT REQUIRED. MUST HAVE AN EMAIL ADDRESS TO SHOP WITH AMAZON.COM. This ensures identity safety, purchase locator, and future purchases are made easy.

5. LOCATE DESIRED ITEMS VIA SEARCH BAR USING PRODUCT KEYWORDS OR BY THE DROP DOWN MENU.

6. NAVIGATION IS MADE EASY AT AMAZON.COM

7. GUARANTEED SECURE PURCHASES ON AMAZON.COM

8. WITH A FEW MOUSE CLICKS YOU ARE DAYS AWAY FROM RECEIVING YOUR MERCHANDISE AT YOUR FRONT DOOR

9. SEVERAL DELIVERY OPTIONS AVAILABLE, INTERNATIONALLY.

10. STEPS 1.After creating user account, choose items you wish to purchase 2.Select desired item(s), add to shopping cart. 3.When finished filling shopping cart, proceed to checkout. 4.At checkout ensure accuracy, quantity, and pricing. 5.Begin secure checkout, providing delivery address and payment information. 6.Choose desired shipping method and submit. 7.After submission of order a confirmation will be sent to the email address associated with the user account. 8.Patiently wait for items to arrive at your front door. 9.If upon delivery items are defective, incorrect, etc. Amazon offers free returns and the options of refund, replacement or exchange.

11. (video here)

12. QUIZ 1.How do you find an item on Amazon.com? 2.Where does the items you want go before the checkout process? 3.What is the number one factor to consider before making any online purchase? 4.How many ways can you find an item on Amazon.com? 5.What is required before a purchase can be completed?

13. You have successfully completed the Amazon.com online shopping experience tutorial.

14. Thank you for your participation. Enjoy online shopping with Amazon.com.