1. The Keys to the Castle The Magic of Higher Ground Leadership

2. We can sense that something is wrong.....

3. ...but this is not the answer....

6. Burning Platform  2000 profits = $500,000  25% of Senior Leadership “at risk”  Recent layoffs  Five-year decline of exit interview data  “We’ve lost our Soul”

7. 2,160 employees X $75,000 = $162,000,000

9. The Keys to the Castle CASTLE is a Manifesto

10. The Age of Myth, Mystery and Magic

12. Niccolò Machiavelli (1469-1527)

13. Galileo Galilei 1564-1642 René Descartes 1596-1650 Nicolaus Copernicus 1473-1543

14. The Age of Reason and Illusion

15. I did not discover relativity by rational thinking alone. Albert Einstein

16. The Age of Consciousness

17. Crystal of water that has been exposed to the words "Thank you" pasted on the bottle. (p. 90) Crystal of water that has been exposed to the words "you make me sick. I will kill you" pasted on the bottle. (p. 94) From “Messages from Water” by Masaru Emoto

18. Crystal of water that has been exposed to the playing of a Kawachi Folk Dance Crystal of water that has been exposed to the playing of Heavy Metal Music. From “Messages from Water” by Masaru Emoto

19. Before Crystal of tap water from Shinagawa, Tokyo. (p. 131) After After 500 Hado instructors send Chi and Soul from across Japan (p. 132)

20. Cross section of a sunflower stem grown with “Thank You” water. Cross section of a sunflower stem grown with “You Fool” water. From “Messages from Water”, Volume 2, page 133, by Masaru Emoto

22. The experiment with the light photon in the box

23. John Wheeler’s theory of Cosmic Evolution Discover, June 2002, page 46.

24. The Keys to the Castle  Courage

25. Harry Chapin: “Flowers are Red”

26. Marianne Williamson

27. A ship in harbor is safe, but that is not what ships are built for. William Shedd

28. The Keys to the Castle  Courage  Authenticity

29. What is Authentic Leadership? Alignment of….  The Mind  The Voice  The Heart, and  The Feet

30. What is Authentic Leadership?

31. There’s more to be learned from this video clip of Mother Teresa holding a dying baby’s head than all the management books ever written.

33.  71% of US adults can name a member of the rock band U2  15% of US adults can name the Chief Justice of the US Source: Time, October, 2002, page 13

34. Always preach the gospel; and where necessary, use words. Saint Francis of Asissi

35. The Keys to the Castle  Courage  Authenticity  Service

36. “To lead the people, walk behind them.” Lao-Tzu Servant Leadership “There go my people. I must catch them, for I am their leader.” Gandhi “ Whoever would be greatest among you must be servant of all.” Mark 10: 43-44

37. Questions for the Servant-Leader  What moves and defines you? What is your Destiny?  Do we share values?  Can I trust you?  Can I reach my Cause by following yours?  Will I grow and reach my potential by working with you?  Are you confident enough in yourself to be confident in me?  Are you prepared to practice Inspirational Leadership?

38. The Keys to the Castle  Courage  Authenticity  Service  Truthtelling

39. How Sleemans Truthtelling Commercials tap into our painful reality

40. Skip Turner of Mount Carmel Health System

41. The Keys to the Castle  Courage  Authenticity  Service  Truthtelling  Love

42. Where love rules, there is no will to power; and where power predominates, there love is lacking. The one is the shadow of the other. Carl Gustav Jung

43. Joe Calvaruso, and love for a leader at Mount Carmel Health System

44. From Fear to Love…. Fear Love Motivation Inspiration

45. Conscious Leadership

46. The Keys to the Castle  Consciousness  Authenticity  Service  Truthtelling  Love  Effectiveness

47. Forbes Executive Women’s Summit 81.97 Yes 81.97 18.03 No 18.03 % Have you thought of leaving your job in the past six months?

48. Employee Turnover – Mount Carmel 24% 16% 9.48% July ‘00July ‘01July ‘02 Turnover (Annualized) 14.52% X 7,000 employees = 1,016 employees X $75,000 = $76,200,000 savings per annum

49. Financial Performance  Patient Revenues  8.7%  Net Operating Income  709%  Net Income  144%  Premium Revenues  34%  Donations to Charitable Foundation  2,138%

50. Mount Carmel is a “Great Place to Work”  2000 =  47%  2002 =  67% ….43% INCREASE

51. Community Outreach – 2001 - $33.6M; 2002 - $41.8M

52. Seeing the Sacredness in every Relationship Mount Carmel Lung Cancer Ad – Funeral Mount Carmel Lung Cancer Ad – Feel fine

53. Mount Carmel Community Advertisement

54. Seeing the Sacredness in every Relationship “Before” Mount Carmel TV Commercials And the “after” commercials “Cat” and “Pavement” Mount Carmel TV Commercials

55. Julie Snyder, Vice President, Higher Ground Leadership, Mount Carmel Health System, Columbus, Ohio.

56. Transformation....one Soul at a time “....participants reported a profound sense of personal change. In a presentation to the Mount Carmel Board, one participant explained that the transition toward a more spiritual model of organizing had been “the most important thing that ever happened” to him both “personally and professionally.” He went on to explain how it had “transformed” his life, influencing his perceptions of himself, his work, and most important, his relationships with his family.” Bethany Goodier, Doctoral Dissertation, University of South Florida SFU Logo

57. Transformation....one Soul at a time  “....participants reported changes in the vendors with whom they most frequently worked, explaining that many had adopted some spiritual practices as a result of their interactions with Mount Carmel.” SFU Logo Bethany Goodier, Doctoral Dissertation, University of South Florida

58. http//www.mountcarmel higherground.com

59. Laurie Kennedy and Rob Ryder, Centura Health, Colorado

60. Joe Swedish, CEO, Centura The Centura Pathfinders

61. Employee Turnover – Centura 32% 25% March ‘01March‘02 Turnover (Annualized) 7% X 12,000 employees = 840 X $75,000 = $63,000,000 savings

62. BP logo morphing from “Shield” to “Helios”

64.  Map of Africa  Zooming to Tanzania  Zooming to a gas station (BP if possible)  Zooming to a picture of a body on the ground

65. The Keys to the Castle  Courage  Authenticity  Service  Truthtelling  Love  Effectiveness

66. Seeing the Sacredness in Everything

67. The real voyage of discovery comes not in seeking new landscapes but in having new eyes. Marcel Proust

68. “Pay it Forward”

69. How wonderful it is that nobody need wait a single moment before starting to improve the world Anne Frank

70. Let’s Change the World Together! Namaste! Let’s Change the World Together! Quick Fade Into Namaste! http://www.secretan.com

71. “Flowers are Red” refrain