1. Management Theories Quantitative Operations Research
Operations Management
MIS

2. Quantitative Management Viewpoint
Management Theories
Quantitative Management Viewpoint
‘Focus on Mathematics, Statistics and Information Aid to support managerial decisions making and organization effectiveness.’

3. Quantitative Management Viewpoint
Management Theories
Quantitative Management Viewpoint
1. Management Science or Operation Research
Approach aimed at increasing decision effectiveness through use of sophisticated Mathematical models & Statistical models.
e.g. Japan, Media, VU

4. Quantitative Management Viewpoint
Management Theories
Quantitative Management Viewpoint
2. Operation Management
Function or field of expertise primarily responsible for managing Production & delivery of an organization’s Product and Services.

5. Quantitative Management Viewpoint
Management Theories
Quantitative Management Viewpoint
2. Operation Management
Efficient
Better (Cost)
Faster (Speed)
e.g courier co.
Production
Delivery
Service

6. Quantitative Management Viewpoint
Management Theories
Quantitative Management Viewpoint
2. Operation Management
Logistic Management
Transportation Management
Supply chain Management
e.g Export items, Cotton to cloth

7. Quantitative Management Viewpoint
Management Theories
Quantitative Management Viewpoint
3. Management Information System (MIS)
Field of management focused on designing and implementing Computer Based Information systems for use by management.
e.g PIMS, HR system, Production line

8. Management Theories Contemporary Systems Theory Contingency Theory
Emerging Theories
(Theory Z, TQM, Km, LO)

9. Contemporary Viewpoints
Management Theories
Contemporary Viewpoints
Systems Theory
Approach based on the idea that organizations can be viewed as systems.

10. Management Theories 1. Systems Theory
System mean certain components or certain subunits have integrated activities
A set of interrelated and interdependent parts arranged in a manner that produces a unified whole.
e.g. Any organization, Computer
Basic Types of Systems
Closed systems
Are not influenced by and do not interact with their environment (all system input and output is internal).
Open systems
Dynamically interact to their environments by taking in inputs and transforming them into outputs that are distributed into their environments.

11. Implications of the Systems Approach
Management Theories
Implications of the Systems Approach
Coordination of the organization’s parts is essential for proper functioning of the entire organization.
Decisions and actions taken in one area of the organization will have an effect in other areas of the organization.
Organizations are not self-contained and, therefore, must adapt to changes in their external environment.

12. Contemporary Viewpoints
Management Theories
Contemporary Viewpoints
Contingency Theory
Viewpoint arguing that appropriate managerial action depends on the particular parameters of the situation.

13. Contemporary Viewpoints
Management Theories
Contemporary Viewpoints
2. Contingency Theory
Also sometimes called the situational approach.
There is no one universally applicable set of management principles (rules) by which to manage organizations.
Organizations are individually different, face different situations (contingency variables), and require different ways of managing.

14. Contemporary Viewpoints
Management Theories
Contemporary Viewpoints
2. Contingency Theory
Popular Contingency Variables
Organization size
Routine ness of task technology
Environmental uncertainty
Individual differences

15. Contemporary Viewpoints
Management Theories
Contemporary Viewpoints
Emerging Theories
3.1 Theory Z
Prof. Villiam Auchie
Japanese cars and American Cars

16. Contemporary Viewpoints
Management Theories
Contemporary Viewpoints
Emerging Theories
Total Quality Management (TQM)
Approach highlighting collective responsibility for product and service quality, and encouraging individuals to work together to improve quality.

17. Contemporary Viewpoints
Management Theories
Contemporary Viewpoints
Emerging Theories
3.2 Total Quality Management (TQM)
A philosophy of management driven by continual improvement in the quality of work processes and responding to customer needs and expectations
Inspired by the total quality management (TQM) ideas of Deming and Juran
Quality is not directly related to cost

18. Management Theories Total Quality Management (TQM)

19. Contemporary Viewpoints
Management Theories
Contemporary Viewpoints
Emerging Theories
3.3 Knowledge Management (KM)
Art of creating value from organization’s intangible assets.
The cultivation of a learning culture where organizational members systematically gather and share knowledge with others in order to achieve better performance.

20. Contemporary Viewpoints
Management Theories
Contemporary Viewpoints
Emerging Theories
3.4 Learning Organization (LO)
An organization that has developed the capacity to continuously learn, adapt and change.

21. Management Theories Learning Organization (LO)