1. 1 GTEC “What’s new at Fluke Networks? Brad Homes Product Marketing Manager, Fluke Networks, Everett, WA

2. 2 … But first, who is Fluke Networks? Founded in 1948 by John Fluke Designed and built first precision voltmeters Evolved into the leader in Electronic Test Tools for the professional –Most famous for professional level Digital MultiMeters (DMMs) 1993 started a business unit to address the needs of Networking Professionals –Introduced LANMeter, then OneTouch –Many other products since then

3. 3 We deliver Network SuperVision! Right Tool for the Job and Person Broad Line of Products Designed for Technicians to Analysts Unique Views into your Network Innovative, Award- Winning Solutions Deliver Fast Answers to Network Problems More Ways to Look at your Network From LAN to WAN, Physical to Application, Portable or Distributed, Software and Hardware

4. 4 How We Got Here! Focus on Innovation, Value, Quality, and Reliability –Drawing on 50 year Fluke heritage of most reliable and innovative tools. Handheld Frame Relay Installation Tool xDSL Installation Tool Connectivity Tester for everyone Full line-rate Gigabit Analysis Handheld Network Analyzer Out of the Box Network Mgmt Handheld Fast Ethernet Analyzer 19931995199619981999 Digital Cable Tester Web- Enabled Handheld Analyzer Digital Cat 6 Cable Tester 19931997 Handheld ATM Analyzer 199919981997 2000 Integrated Network Analyzer 2000 2001 Residential VDV Tester Distributed Analyzer for Workgroups & VLANs 2002 Cat 5 Tester (Microtest) 1998 Cat 6 Tester (Microtest) Wired/Wireless Network Analyzer 2002 Certifying OTDR for fiber LANs 2002 Self-contained OC3/OC12 WAN Analyzer 2003 Integrated WAN/LAN & WLAN network analysis solution 2003 12/2003 Application- Performance- Monitoring (SA) 2002 LinkRunner

5. 5 Fluke Networks Today Annual Sales Over $150M Over 500 Employees Worldwide –Direct Sales, Support, and Service in 22 Countries 47% of Sales Outside the US Over 100,000 Network Testers Shipped To Date Delivering value to our customers worldwide –Who are our customers, anyway?

6. 6 Network Support Organization Main Objective To deliver a network that meets the needs of the organizations “customers” and employees To that end, to be ‘more perfectly proactive’ Key Needs / Points of Pain “Focusing on resolving network related Issues (Prove It’s Not the Network!)” “Remote site monitoring” “Be proactive, avoid / minimize network problems” “Save time. Want to focus on my projects, need to reduce escalations and false escalations, expedite problem solving” “Visibility/Understanding of the network architecture” “Network Stability - deploy new technologies without destabilizing” Net Tech Net Eng Focus on solving problems that affect groups of people. (“Equipment” focus)

7. 7 What problems do our customers face?

8. 8 Solution User Product Vision OptiView Integrated Network Analyzer Complete network vision in one power- packed portable tool. LinkRunner Network Multimeter The essential personal tool to quickly verify network connectivity and availability. NetTool In-line Network Tester Quickly resolve even the toughest PC-to- network connectivity problems. Engineer Frontline Staff Technician EtherScope Network Assistant The fast assistant for network problem solvers

9. 9 Comparative Capabilities – EtherScope vs OptiView For network problem solvers, EtherScope Network Assistant is their fast assistant that helps them quickly identify what and where the problem is so they can fix it faster, resulting in more time for everything else. For Network Engineers who want to stay in touch, and in control of their enterprise network, OptiView is an integrated network analyzer that provides in-depth information for network analysis, optimization and monitoring. Portable Network Analysis Problem Solving Maintenance / Troubleshooting Local Site LAN Analyzing Optimizing / Monitoring Enterprise LAN EtherScope Network Assistant OptiView Integrated Network Analyzer

10. 10 Introducing… EtherScope Network Assistant TM The new, fast assistant for network problem solvers.

11. 11 EtherScope Network Assistant: Ideal for The Network Professional who… Wants an ‘instant on’, portable tool for day-to-day LAN maintenance & troubleshooting needs Values a smart device to help diagnose network problems and fix them faster Has a wide range of network support responsibilities Has remote staff; can’t afford an expensive network test tool for every site, but knows the value of onsite troubleshooting Wants a tool which can be accessed remotely to allow team troubleshooting and remote collaboration

12. 12 Some questions that uncover EtherScope’s benefits: How do you determine the source of unwanted network traffic (such as unwanted protocols that may indicate a configuration or security problem)? How do you typically troubleshoot and resolve issues raised by individual network users? When you move or add a network user, how do you validate/test their network configuration? Is your network documentation accurate, complete and sufficiently up-to-date such that you can quickly determine the devices associated with a particular switch port?

13. 13 EtherScope Network Assistant Delivers Value Every Day: Instant visibility into network performance and health on 10Mb, 100Mb and Gigabit links Fast problem solving Switched LAN & VLAN visibility to identify source of problems Wired side visibility into wireless networks Verify a network from a single connection Documents the network Easy to use, portable solution – excellent value.

14. 14 Highlights of ‘Month-in-the-Life’ EtherScope Beta Test New users reported over 10 situations per month (almost every other day!) where EtherScope provided them with the insight to resolve issues  It’s a tool they will be carrying every day New users estimated that EtherScope saved them over three and a half hours of troubleshooting time in the first month!  Users saved an average of 22 minutes each time they used EtherScope EtherScope’s automated tests helped 3 out of 4 users find and correct at least one issue they were completely unaware of For complex and repetitive tasks where EtherScope presented data more efficiently than other methods, users reported how EtherScope multiplied their time savings  “It saved me 15 minutes per cubicle, times 100 cubes!” For simpler tasks where the time to use EtherScope is comparable to other tools (e.g. cable testers) users reported EtherScope as being “simpler to use”, “better presentation”, “much less weight to carry around” and “just more fun”.

15. 15 EtherScope Benefit Summary for Managers: Turn your staff into powerful problem solvers by giving them their own assistant Save staff time and costs Reduction of troubleshooting time means more staff time for critical IT projects Get more out of your IT infrastructure investment by improving performance, controlling network costs Improve network stability and reliability Faster problem resolution = Higher network uptime Faster project completion

16. 16 EtherScope Benefit Summary for Users: An invaluable assistant for your daily network maintenance and troubleshooting tasks Speed problem identification and resolution Stop firefighting – be more proactive Solve problems faster, get back to your projects and get them done faster with your assistant! It’s FUN to use!

17. 17 Key Feature Overview Full Duplex 10/100/1000 Ethernet Testing Future proof – tests the interfaces you have now, plus those you may need in the future… saves money since you won’t need to buy additional tools. Active Network & VLAN Discovery Automatically provides info about your network. Discovers up to 1000 devices & extracts VLAN information Traffic AnalysisStatistics for traffic on the wire including Protocol Mix, Top Senders, Top Broadcasters, Error Sources Switch Port DiagnosticsVisibility into switched/VLAN networks for quick, more complete problem identification Visibility into WLANs via wired-side switch port analysis Real-time Problem detection, diagnostics Automatically and instantly provides information about your network for fast troubleshooting and problem resolution. Find problems including Duplicate IP’s, duplex mismatch, DHCP failures, etc.

18. 18 Basic cable testing and NIC/HUB diagnostics Quickly identify hardware or cable problems vs. other network issues – Proving the source of the problem – no more guesswork. Remote Control1 remote view and control session via web browser. Allows for placement in remote sites for remote monitoring, or ‘team troubleshooting’ Commonly used PC based tools PING, Trace Route, Telnet, web browser, FTP, calculator Proves network connection, services (e.g.,DHCP, DNS, HTTP) and performance are good; verifies your network installation Convenient for troubleshooting in the field. Trace SwitchRouteMAC-Layer Trace Route tool, shows all L2 connection paths throughout switched network – makes finding nodes simple and fast. Reporting - save XML based reports for network documenting Document the network – Network performance, device inventory, baselining, store test results XML-based, web viewable Key Feature Overview

19. 19 Components Specifications: OS: Embedded Linux TM (X-scale based) Touch Screen: 640x480 TFT (Active) Custom network testing hardware 256Mb RAM, 32Mb ROM 64 Mb Compact Flash Card Included (for saved test results/reports) Expandable Weight:.82 kilograms or 2 pounds Dimensions: 19.1 x 15.2 x 4.4 centimeters or 7.5 x 6 x 1.75 inches Serial Port (can be used to configure network devices) Audio Ports (MIC, Headphone) USB (optional mini-keyboard, mouse) Power Stylus Patch Cord Test Port Network Test Port PCMCIA (Card Bus) Compact Flash (CF2) Kensington Lock

20. 20 Power On/Off Two modes: Shut Down or Suspend Protective Rubberized “Boot” Bright Active Matrix Touch Screen Battery: Lithium-Ion Rechargeable Approx. 4 hours use / charge Optional extra battery and charger stand Status LEDs Link Utilization Collisions Errors Transmit Components

21. 21 5 Coolest Things about EtherScope 1.VLAN Discovery 2.Nearest Switch – Identifies slot/port 3.Switch Interface Details – connected devices 4.Detailed Switch Port Statistics (switch scan) 5.Protocol Statistics

22. 22 Getting the most from your EtherScope Network Assistant In order to fully utilize the in-depth network-vision features of EtherScope, three conditions must be met. –IP Address –Community String –SNMP Enabled You can remember these by the phrase “I Can See”

23. 23 Top-Level EtherScope Walkthrough Instant identification of link Autotest results –Test menu and preview pane Easy navigation –Simultaneous diagnostics Drill into details –Nearest switch –Switch scan –Network discovery –Device discovery –VLAN discovery

24. 24 Home Page: Test Results and Navigation Blue text indicates hyperlinks to more detail “Menu”-based navigation with highlights of selected test shown at left “Details” drills in on selected test for more results Tool Bar – a convenient and consistent navigation and information platform. Easy navigation: Back Home Tools Help Touch icon for instant link to specific tests

25. 25 Instrument Settings Drill in on Connection to reach Instrument Settings, where you can configure TCP/IP, Ethernet, Security, and General instrument settings. Add community strings and security passwords, change Ethernet negotiation characteristics and interfaces. Get an IP Address via DHCP, or manually - DHCP Server Log appears after hitting “Apply” Password to control community string and Remote U/I access Note the default community strings Save time with ‘Fast Connect Mode’ Check for Link Check Address Go to next drop Add management VLAN devices here Full control of your connection settings

26. 26 Cable Verification

27. 27 Cable Verification Details Launches on- board ANALOG Toner Changes the color code order in wiremap results

28. 28 Signal Verification Scans for DC voltage levels and over voltage conditions. Perfect for trouble- shooting Power Over Ethernet! Checks for presence and amplitude of link pulse and data signals Supported signaling and link partner-EtherScope advertised auto- negotiation

29. 29 Local Statistics Notice the detailed preview information – giving you a quick look so you can decide at a glance whether you want to drill-in further… Something looks suspicious here, don’t you think? – Just click on ‘Details’

30. 30 Local Statistics, Details Note that you can also change the source, and the interface to trend a remote device as well. This helps you follow the scent of problems and enables you to track them down and fix them quickly!

31. 31 Local Statistics, Details So you click on the Details button or on the Local Utilization link to see what’s happening. Note that you can also change type of information displayed. Here you see Error Details. Oversize and Undersize frames

32. 32 Remote Statistics, Details Choose a different source (switches only!) and interface to monitor On selected device and interface, EtherScope reads only the Layer 2 interfaces. It Pulls MIB II information, but no RMON history, so single port statistics are shown

33. 33 Top Protocols Notice the summary protocol statistics, listed in BLUE – that means they are ‘clickable’ to drill in for additional details

34. 34 Protocol Statistics Detail Top sources of the selected packet type are listed in order. Throughout EtherScope’s User Interface, data can be sorted by headings, and selected by type

35. 35 Top Talkers At the top level, see top talkers at a glance. Drill in to see details of this particular bandwidth hog

36. 36 Top Talker Detail Detailed information available on top talkers. Select a particular talker and tap the ‘Details’ button to obtain still another level of drill-in. Select the radio buttons to list senders of Errors, Broadcasts and Multicast traffic Note that where appropriate, applicable buttons will appear, in- context… Here you can ‘Clear’ the packet counts, or generate and store a ‘Report’ Click to see Layers of protocols available

37. 37 Top Talker IPV4 Protocol Detail Detailed information available on the distribution of IPV4 Protocol

38. 38 Device Discovery Summary level information about the devices discovered. Again, you can drill in to see a list of all devices, or a particular type of device you are interested in, just by selecting it Note that while the green ‘check- mark’ indicates that EtherScope has completed its first pass on Device Discovery - it continues to listen to traffic to identify and report on new network devices it discovers, and periodically reruns discovery.

39. 39 Device Discovery, Details Drilled-in on All Devices, see the Name, IP Address, Switch Slot/Port, VLAN, and any associated problems Use these radio buttons or use the scroll-bar to navigate through the table to see additional details on the devices.

40. 40 Device Discovery Report A sample report listing pertinent information on all devices. Column headings can be sorted here as well. Document the network! Reports saved to Compact Flash, accessible via Web interface MUST have CF installed to save reports!

41. 41 Device Details by Type - Switches Overview of device configuration information is shown here Individual Device Traffic shown here. Select a device and tap the ‘Details’ button to again to obtain still another level of drill-in.

42. 42 Specific Device Details Device-specific links and appropriate troubleshooting tools are now available. Note that you can drill in on the switch interfaces to see who’s connected on each port Quick launch troubleshooting tools Detailed information about this particular switch is shown in the main screen

43. 43 Switch Interface Details Here we have drilled-in on the switch Interface Detail link which shows the status and configuration of all the ports, including who’s connected to each! You can even select one of the hosts and drill in further on it… Notice the problem icon showing Host EVTPC1272… time for some investigation. You can sort on that column to see all the problems discovered on this switch port… Problem discovery speeds troubleshooting.

44. 44 Trace Switch Route Trace Switch Route shows you the Layer 2 connection path between EtherScope and the selected device. The “from” device is always the EtherScope. The “destination” is selected in the drop down box. Want to see the interface details or monitor utilization on the connecting switch port? Just drill in on the BLUE highlighted Slot/Port to go there.

45. 45 Network Discovery Overview EtherScope lists all the networks discovered, and provides quick information about the number of hosts on each

46. 46 Network Discovery Details Select and expand the IP Subnets to see detailed information on how the network is organized, and which hosts are members By now, you recognize that you can select and drill- in on any subnet or device to get additional details…

47. 47 VLAN Discovery See VLANs, and associated switch ports and hosts. Trunks are not shown. Discovery of all VLANs within connected broadcast domain only (discovered switches). Finds by way of reading switch configs Lists hosts by VLAN

48. 48 Nearest Switch EtherScope locates the nearest switch and monitors it for you

49. 49 Switch Scan Monitoring these switches for high utilization and errors. Automatically shows nearest switch and one other user- selected switch.

50. 50 Switch Scan Details See the Average and Peak Utilization on all the active ports of two selected switches. Visibility of traffic IN and OUT. Average and Peak reading results shown since Switch Scan was activated. Select another switch to monitor from the drop- down list

51. 51 Key Devices EtherScope automatically checks on selected Key Devices when it starts up, and again whenever you select ‘Start Test’

52. 52 Problem Log Details EtherScope monitors network conditions and automatically alerts you to detected problems. Errors, Warnings, and Info Messages are listed. Intermittent Problems are reported and listed as Resolved, so even if they go away you know about them You can delete selected or resolved problems (or ‘undo’ if deleted by accident)

53. 53 Remote Access Via Web Browser Access real time or saved reports Launch a remote session; can require password – default is blank (nothing) Direct link to support resources at www.flukenetworks.com Access the embedded Online Help file

54. 54 Future Enhancements Designed for the Future Robust processor Expansion slots USB Audio Ports Expandable Memory Simple software update procedure Future Cable Testing Capabilities Digital tone generation for cable tracing with IntelliTone™ Fiber Test Kit – Fiber loss measurements Wireless LAN Testing Option (WLAN) Will enable combined wired LAN and 802.11a/b/g wireless LAN testing in a single integrated tester. Wired, Wireless, Gigabit – One Network, One Tool! Available 2005 Internetwork Throughput Testing Option (ITO) Feature set effectively equivalent to OneTouch ITO with feature enhancements. Available 2005 As your network and your troubleshooting needs evolve, EtherScope grows with you

55. 55 EtherScope Network Assistant delivers on key network management needs: “Help me solve problems when I have them (or, have to deal with them)” Speeding troubleshooting allows you to focus your time on what is important to you; gets you back to your projects (proactive activities) faster Instantly determines the state of the network, allowing you to prove whether escalated problems are network related or not. Assisted troubleshooting through problem discovery, automated diagnostics and services tests helps determine problem cause. “Be in touch with the network” Get instant network visibility through the Information-rich Autotest - see who/what is out there, how things are working (baseline), what’s changed. Vision into your networks “Get projects done” Speed and simplify installation and verification of service with integrated tools that provide configuration information –Moves, adds and changes are easy to verify –Telnet and web browser for configuration maintenance Save time with network discovery that provides automated documentation of network configuration and inventory of devices –Document LAN installation and provide basis for troubleshooting with a baseline report

56. 56 Thank you for your time and attention. See EtherScope and our other Network SuperVision Solutions at www.flukenetworks.ca