2. 1 Contracts Training Summer 2007

3. 2 Agenda Entering a Provider Entering a Contract –Enter Contract Holder Information –Enter Contract Line Item Number (CLIN) –Facility  Linking Provider Contract Monitoring

4. 3 Administrative Details

5. 4 Purpose of Contracts Training To learn to effectively use FACES.NET as a tool to track information regarding contracts that CFSA into for the provision of child welfare services by private providers. To learn to setup new contract information in the District of Columbia’s Statewide Automated Child Welfare Information System. To learn to manage and monitor CFSA’s contracts with private provider agencies.

6. 5 Introductions Please tell us –Your name and role in your Unit/Administration –Your experience level with the system and with computers –How long have you been with the agency –Your expectations for this training session –One personal fun fact

7. 6 What is FACES.NET? It is the District of Columbia’s Statewide Automated Child Welfare Information System (SACWIS). It is a tool to organize that information. It is a large database.

8. 7 What is SACWIS? Federally mandated through the Administration of Children and Families; Comprehensive automated case management tool that supports a case from investigation, removal of a child through placement, until the child achieves permanence, and all the other supportive functions such as finance, contracts, clinical practice, well being indicators, etc; Required to support mandated Federal reporting of data to the Adoption and Foster Care Analysis Reporting System (AFCARS) and the National Child Abuse and Neglect Data System (NCANDS).

9. 8 What is SACWIS? (cont) House and utilize information to promote stability, economic security, responsibility, and self-sufficiency of children and families within our care; Captures the entire life of a case; Ability to provide case specific and aggregate reports; Collects information relating to the eligibility of individuals under Title IV-E.

10. 9 Benefits of FACES.NET - on the Web? User Friendly – GUI Interface; Workers from CFSA and Private Agencies have the same access to FACES.NET; Saves Time (Field versus Office); Increased Accessibility - All users have access from anywhere there is Internet Service Provider access, i.e. Court, MPD, home etc; Workers are closer to the community;

11. 10 FACES.NET Security

12. 11 FACES.NET Security SSL/VeriSign (same as your bank or Amazon.com function); Role-based security; Some rules to live by: –Be aware of shoulder surfers; –Protect your password; –Do not save client and case data on disk or flash drive; –ALWAYS remember to log out; Compliance with HIPAA & DC Government IT security;

13. 12 Why is Security Important? It protects client and worker confidentiality; Prevents unauthorized access to client and case data; Tracks who has made changes to data.

14. 13 Parameters for Passwords Call Helpdesk if you forget your password; Passwords should be: –Easy to remember; –Difficult for others to guess; –Changed when appropriate; –Password should be 7-10 characters long and should be alphanumeric including special characters. Make Good Passwords –Combine a letter from each word in a phrase;  Examples: Jack and Jill own two cats named Whiskers and Tuna. Password: J&Jo2cnW&T

15. 14 Protect Your Password

16. 15 When You Leave Your Desk

17. 16

18. 17 Audits Database updates Network access Case access and updates Do NOT Loan Your Identity

19. 18 Features

20. 19 What is a Field?

21. 20 Mandatory Fields yellow These fields are denoted by an asterisk (*) and are yellow in color

22. 21 Half Mandatory Fields These fields are denoted by red double- asterisk (**).

23. 22 Federal Reporting Fields Blue These fields are denoted by a double-cross (‡) and are Blue in color.

24. 23 Picklist

25. 24 Address Box

26. 25 Text Box

27. 26 Tabs

28. 27 Select Box Click here

29. 28 Date Box Click here

30. 29 Quick Link Click here

31. 30 Log On… http://faces.cfsa.dc.gov

32. 31 Logging On

33. 32 FACES.NET Navigation

34. 33

35. 34 Client Screen

36. 35 Service Plan Screen

37. 36 Contract

38. 37 Interfaces, Reports, Resources

39. 38 ACEDS (Automated Client Eligibility Determination System) SOAR (System of Accounting and Reporting) Existing Interfaces Family Court

40. 39 Existing Reports On-line DDE – Dynamic Data Exchange Management Template

41. 40 More Resources FACES.NET User Manual CFSA Policy Manual CFSA Help Desk 202.434.0009 Email: cfsa.helpdesk@dc.gov FACES.NET Weekly Workdays FACES.NET Tip Sheets

42. 41 Reporting Issues to the Help Desk Name of the screen; Exactly what happened; Exact wording of any error messages; Screen shot of the problem, if possible.

43. 42 Question & Answer