1. 1 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast A Framework for Development Ministry of Transport and Communication ICT Depatment www.eKosova.org.ks www.eKosova.org.ks Toward Cross Cultural Society, Global Cooperation is Critical. Prishtina, 12 February 2003 Toward Cross Cultural Society, Global Cooperation is Critical. Prishtina, 12 February 2003

2. 2 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Kosova Information Society Challenges and Opportunities The Enabling Environment Nacional Strategy e-Government e-Commerce Stakeholder Development Private Sector Development G2C G2B G2E G2G B2B B2C Community Outreach Human Capital Human Capital IT Firms IT Firms Non-IT Firms Non-IT Firms SMEs Citizens and Taxpayers Capacity BuildingService Delivery ICT Policy Telecommunications and Internet Services e-Commerce Legislation Government ICT Infrastrcture Applications, Software and Systems Digital Inclusion Digital Inclusion Businesses And Infrastructure

3. 3 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Mission of the ICT Policy The ICT Policy objectives are to: Contribute against poverty Improve the living conditions of the Kosova citizens Guarantee citizens access to the benefits of global knowledge Improve governance and public administration Make Kosova a relevant and competitive partner in the Global Information Society Make Kosova a producer, not a mere consumer, of ICT

4. 4 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast z Electronic Commerce z Protection of Businesses zNetworking of Higher Education and Research Institutions Other Relevant Areas

5. 5 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Legistlation Legistlation Education Education Human Resource Development Human Resource Development Health Health Universal Acess Universal Acess eInfrastrutura eInfrastrutura Governance Governance Priority Areas

6. 6 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Objective: To provide Government at central, and municipal levels with a solid data transport infrastructure Beneficiaries: Government and citizens Duration: April 2003 – December 2005 The Government IT Infrastructure (eQeveria.org.ks)

7. 7 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Objective: To implement Information Management Systems which will contribute to improve effectiveness and efficiency of the government and to make public information available to citizens. Priority Components: –Personnel Information system –Financial information system –Assets management system –Juridical information system Beneficiaries: Central and provincial Government departments and citizens at large Duration: June 2003 - April 2005 Government Information Systems Government Information Systems

8. 8 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Objective: To implement government e-shops which will provide one single access point to all government information and services both at central and provincial levels Beneficiaries: Central and provincial Government departments and citizens at large Duration: June 2003 - December 2005 eKosova Portal – One Stop Shop (eKosova.org.ks)

9. 9 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Objective: To provide health workers and citizens at central and local levels with a solid data transport infrastructure which can be used for disease prevention and treatment Beneficiaries: Health departments, public private hospitals and clinics, health workers and citizens. Duration: July 2003 - December 2006 Helth Information Network (eShendeti.org.ks)

10. 10 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Objective: To provide health workers with adequate information and tools which can be used for proper management and administration of the Health Sector. Beneficiaries: Health departments, public private hospitals and clinics, health workers and citizens. Duration: July 2003 - December 2006 Helth Information System (eShendeti.org.ks)

11. 11 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Objective: To provide Information Systems which can be used to help health workers and citizens, specially in remote areas, with professional information on disease prevention, and treatment. Beneficiaries: Public and private Hospitals and clinics, health workers and citizens. Duration: December 2006 Telemedicine Telemedicine

12. 12 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Objective: Create an Institution which will cater specifically for training and research in the field of ICT’s. Components: –Teaching & Learning and Research –Science Park –ICT Incubator Beneficiaries: Citizens, Government and Private Sector Duration:June 2004 – December 2005 Information & Communication Technology Institute (ictInstituti.org.ks)

13. 13 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Objective: To establish a networked communication infrastructure connecting Higher- Learning and Research Institutions, thus ensuring better access and sharing of available resources at this level of education Beneficiaries: Universities, Teacher Training Colleges, Libraries, Archives, Researchers, Teachers, Students, etc. Duration: April 2004 – December 2005 Academic & Research Network of Kosova (eDituria.org.ks)

14. 14 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Objectives: –To promote and popularize the use of computers in schools, including access to E-mail and Internet; –To expand coverage of the existing networks to all secondary schools in the Kosova, including all Teacher Training Colleges and –To promote collaborative work between teachers and students from different schools and abroad. Beneficiaries: All secondary and pre-university schools, teachers and students Duration: June 2003 – December 2010 IT Network for Schools (eShkolla.org.ks)

15. 15 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Telecenters & Community Access Point Objectives: To promote access to ICTs in rural and peri- urban areas, thus contributing not only to the fulfilment of the “universal access” objective enshrined in the ICT Policy but also to poverty reduction and empowerment of disadvantaged communities Beneficiaries: Rural and peri-urban communities, municipalities, community-based organizations, small business owners, business start-ups and citizens at large Duration: April 2003 - 2006

16. 16 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast  Objectives: Recognizing that telecommunication infrastructure is a key components for development of ICTs, a telecomm sector reform project is proposed, with the aim of expanding and improving the existing infrastructure.  The main components are:  Extension of the national transmission network  Improvement of the regional exchanges  Improvement of the Rural network  Expansion of the Rural Network  Beneficiaries: Citizens at large Infrastructure Projects

17. 17 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Objectives: Recognizing that telecommunication infrastructure is key component for development of ICTs, a telecomm sector reform project is proposed, with the aim of expanding and improving the the existing infrastructure. The main components are: –Reform of legal framework  Legislation work on electronic commerce, electronic contracts and electronic signatures in accordance with the framework of the relevant European Union Directives (the end of 2004)  Adopt and implement Intellectual Property Rights legislation for Copyright, Databases, Patents, Software and Semiconductors in accordance with the framework of the relevant European Union Directives ( the end of 2004). –Creating Telecommunication Regulatory Authority (TRA) (During 2003) Beneficiaries: Citizens at large Telecommunication Sector Reform

18. 18 One Stop Shop eKosova Portal Think Big, Start Small Scale Fast Cooperation among all stakeholders is essential:  The donor community  Government  Public and private sector  Academia,  Non-Governmental Organizations all must work together in very concrete projects, for tangibleresults How to Achive the Goals