1. REACHOUTT

2. TEAM MEMBERS:  Team Leader: Ili Ruzanna Ismail  Finance Officer: Angel Tong  Administration Officer: Pierre Nagre  Internal Support Officer: Jordan Bowen-Carlill

3. Purpose  To organise and manage the business and its employees towards achieving the desired goals and objectives within the resources available efficiently and effectively. Vision  To outshine as a professional, consistent and reliable team to its business, employees, partners and customers. Mission  To manoeuvre the business using the available resources effectively and efficiently.  To establish a sustainable and profitable operational plan for the business.  To motivate and assist all employees working their level best within the resources available.  To identify and improve the capabilities and strength of each employee within the business.

4. Goals 1.To identify and provide the best resources within the business’s capability. Objectives: To determine the resources required for the business in order to sustain and operate smoothly by week 8. (Responsibility: Finance Officer) To monitor the business is operating within the available financial resources by week 8. (Responsibility: Team Leader) Strategies: Enquire every department’s required budget by week 6. (Responsibility: Finance Officer) Produce financial plan for the business and share with all employees on week 9. (Responsibility: Team Leader)

5. 2.To maximise the capabilities and performance of all employees. Objectives: To identify the Key Resources Area (KRA) and Key Performance Indicator (KPI) of each employee by week 7. (Responsibility: Administration Officer) To ensure that all employees are aligned with company objectives and goals. (Responsibility: All) Strategies: Create a form to measure the KRA and KPI of each employee by week 6. (Responsibility: Administration Officer) Analyse the data collected and address any issues identified with the managers. (Responsibility: Administration Officer)

6. 3. To administer and organise the business smoothly and systematically. Objectives: To ensure all files are up to date and organised every week. (Responsibility: Internal Support Officer) To monitor and maintain the business’s Wikispaces every week. (Responsibility: Internal Support Officer) Strategies: Register every updates made on the Wikispaces. (Responsibility: Internal Support Officer) Constant reminders sent to all employees in updating their master files. (Responsibility: Internal Support Officer)

7.  Team Leader: Ili Ruzanna Ismail  Produce team charter for the department.  Prepare operational budget and financial plan for the company.  Monitor and motivate team members to complete their specific tasks and responsibilities.  Monitor, manage and update cash flow for the company.  Handle company’s petty cash.  Organise meetings between team members and other departments.  Participate in other administration and management tasks.  Finance Officer: Angel Tong  Assist with preparation of the budget  Administrating the financial system and records.  Audit cash flow and petty cash.  Compile budgets cash-flow and financial report.

8.  Administration Officer: Pierre Nagre  Identify and produce Key Resources Area (KRA) and Key Performance Indicators (KPI).  Managing the company’s filing system, storage database and document’s security.  Develop and maintain positive working relationship with team members and other departments.  Manage internal and external correspondences.  Participate in other administration tasks and responsibilities.  Internal Support Officer: Jordan Bowen-Carlill  Maintain and monitor the business’s Wikispaces and entire master files.  Maintain department’s email addresses and monitor correspondences.  Create requisition and monitoring system for office equipment and stationery.  Manage the department’s filing system.  Participate in other administration tasks.

10. Sales Revenue: Amanda Young Awareness Day (01.09.2011) ItemCostQuantity SoldSelling PriceTotal SalesNet Profit Cupcakes (Big) $13.0024$2.00$48.00$35.00 Cupcakes (Small) n/a 161.00 each/2.00 for 3$10.50 Cupcakes (Mini) 291.00 each/2.00 for 3$18.00 Yellow roses $26.4030$2.50$75.00$48.60 $39.40$151.50$112.10

11. Sales Revenue: Cadbury Chocolates Product NameProduct No.QuantityCostTotal CostSelling PriceTotal SalesNet Profit Freddo Chocolate 160981996$0.60$57.60$1.00$96.00$38.40 Freddo White Chocolate 168374748$0.60$28.80$1.00$48.00$19.20 Caramello Koalas 168377748$0.60$28.80$1.00$48.00$19.20 Boost Bar 160976096$0.60$57.60$1.00$96.00$38.40 Cherry Ripe Bar 161726948$0.60$28.80$1.00$48.00$19.20 Crunchie Bar 162945948$0.60$28.80$1.00$48.00$19.20 Time Out Bar 162879648$0.60$28.80$1.00$48.00$19.20 $259.20$432.00$172.80 Note: 1. Expected available funds as at 21.09.2011 : AUD$ 172.80 + AUD$ 112.10 = AUD$ 284.90 2. The amount of money collected for the chocolate sales as at 16.09.2011 : AUD$ 311.00 3. Available operational fund as of 21.09.2011 is : AUD$ 112.10 + (311.00 - 259.20) = AUD$ 163.90

13. THE AMANDA YOUNG FOUNDATION COLLECTION Prepared by: Ili Ruzanna Ismail Forecast: Morning Tea Sales Revenue Target Audience: 100 pax ItemQuantityCostTotal CostSelling PriceTotal SalesNet Profit Tea 100$0.10$10.00$1.50$150.00$140.00 Plastic Cup 100$0.00$15.00$0.00 -$15.00 Sugar 100$0.00$8.00$0.00 -$8.00 Plastic Teaspoon 100$0.00$8.00$0.00 -$8.00 Cupcakes 60$0.65$39.00$2.00$120.00$81.00 Muffins 36$1.07$38.52$2.20$79.20$40.68 Napkins/Plastic Utensils 200$0.00$6.00$0.00 -$6.00 $124.52$349.20$224.68

14. Forecast: Sausage Sizzle Sales Revenue Target Audience: 100 pax ItemQuantityCostTotal CostSelling PriceTotal SalesNet Profit Hot Dog 80$0.00 $4.50$360.00 Napkins/Plastic Utensils 200$0.03$6.00 $0.00-$6.00 Bun 80$0.50$40.00 $0.00-$40.00 Sausages ($11 for 20) 80$0.55$44.00 $0.00-$44.00 Tomato Sauce 1$2.80 $0.00-$2.80 Barbecue Sauce 1$3.10 $0.00-$3.10 Mustard Sauce 1$3.00 $0.00-$3.00 Coke 60$0.77$46.20$2.50$150.00$103.80 Straw 60$0.06$3.60 $0.00-$3.60 $148.70$510.00$361.30

15. Forecast: Toys ItemQuantityCostTotal CostSelling PriceTotal SalesNet Profit LED Rose 1$4.00 $5.00 $1.00 Lens Cup 1$12.00 $20.00 $8.00 Lens Cup (Big) 1$24.00 $30.00 $6.00 Spider Mat (Big) 1$4.00 $8.00 $4.00 Spider Mat 1$3.00 $6.00 $3.00 Little Light 1$2.00 $5.00 $3.00 Writing Board 1$3.00 $5.00 $2.00 Headband 1$3.00 $5.00 $2.00 The Zero Gravity Car 1$15.00 $20.00 $5.00 $70.00$104.00$34.00

16. Expenses: Promotional Material ItemQuantityCostTotal Cost Yello tissue paper 2$0.50$1.00 Meningococcal Day Poster (A4) 5$1.00$5.00 Yellow Roses Poster 2$1.00$2.00 Price list poster (A4) Colour 2$1.00$2.00 Promo poster A3 Colour 35$2.00$70.00 Flyers A4 Black & White 310$0.15$46.50 Other décor materials 2$20.00$40.00 $166.50 Total Collection Activities Total ProfitTotal ExpensesTotal Collection Morning Tea $224.68 Sausage Sizzle $361.30 Toys $34.00 Promotional materials 166.5 Total Collection$619.98166.5 $453.48