2. Focus Your objectives are our objectives The Client always in mind

3. Mission Born in 1996, The Outsourcing Company is today focused on the management of Marketing, Communication is today focused on the management of Marketing, Communication & Business plans with an only one mission… … to help you to catch up your objectives Beat your sales budget

4. C lient always in mindC lient always in mind C ommunicationC ommunication C reativityC reativity C lose to your businessC lose to your business These are the keywords that best define The Outsourcing Company… Key Words 4 “C” TOC philosophy 4 “C”

5. Client always in mind The main difference between a traditional Marketing & Communication agency and The Outsourcing Company is based on its team, skilled to understand and grasp the thinking of people who create, support and manage Marketing plans in the company. This is the meaning of “Client always in Mind”, our guidelines. 1 Our skills, your assurance

6. Client always in mind “Client” is also “the client of our client”. We know that your plans set sights on measurable purposes, objectives that consequentially become ours. 2 Objectives in mind

7. Communication The suitable approach Analysis and study of the main features and needs of the targetAnalysis and study of the main features and needs of the target Recognition of the main targetsRecognition of the main targets Analytical survey of the message in order to guarantee an interaction with such interlocutorsAnalytical survey of the message in order to guarantee an interaction with such interlocutors Fitting messages for your target

8. Creativity Creativity at your disposal Rational and emotional values joined to catch your clientRational and emotional values joined to catch your client Usage of not traditonal devices in order to better the message effectUsage of not traditonal devices in order to better the message effect An inclusive serviceto manage the whole clients’ needsAn inclusive service to manage the whole clients’ needs Catch your client

9. Close to your business To work with the team of The Outsourcing Company is: easy like having internal staffs at your disposal easy like having internal staffs at your disposal economic like taking advantage of people ad interim economic like taking advantage of people ad interim prompt like having people always available and able to work with a high degree of self-government prompt like having people always available and able to work with a high degree of self-government creative like deciding of ideas always innovative and smart creative like deciding of ideas always innovative and smart TOC close to you

10. Modus Operandi TIMING TIMING OUTSOURCING OUTSOURCING COSTS COSTS Hands-on…

11. Timing TOC’s modular setup assure a significant operational suppleness/flexibility Execution timing is always reduced to the bare minimum On time…

12. Outsourcing The Outsourcing Company assures: Complete reliability and commitment Complete reliability and commitment Control of any step of workflow, from briefing to the delivery of the project; Control of any step of workflow, from briefing to the delivery of the project; Regular monitoring of the forecast purposes Regular monitoring of the forecast purposes Do it with us!

13. Costs Constant costs controlConstant costs control Minimum cost for high-quality projectsMinimum cost for high-quality projects Cut the budget down

14. Market research Market research Telemarketing Telemarketing New Business New Business New Subsidiaries New Subsidiaries Direct Marketing Direct Marketing Graphics Graphics Advertising Advertising Field Marketing Field Marketing Internal communication Internal communicationServices Everything you need Macro Areas

15. TelemarketingTelemarketing outbound outbound inbound inbound promotion promotion telesales telesales lead generation lead generation … …Services Market ResearchMarket Research qualitative qualitative quantitative quantitative customer satisfaction customer satisfaction … … Strategic & Operative

16. New BusinessNew Business business opportunities business opportunities search of trade distribution search of trade distribution search of trade channel search of trade channelServices New SubsidiariesNew Subsidiaries Business plan Business plan management of legal/financial matters management of legal/financial matters search of new plants/logistics search of new plants/logistics search of skilled staff search of skilled staff … … Strategic & Operative

17. GraphicsGraphics flyers flyers catalogues catalogues guides guides brochures brochures invitation cards invitation cards leaflets leaflets logo & brands/packaging logo & brands/packaging postering postering displaying displaying company profile/newsletter company profile/newsletterServices AdvertisingAdvertising creativity creativity media planning media planning media buying media buying Strategic & Operative

18. Internal communicationInternal communication incentive incentive events events newsletter newsletterServices Field MarketingField Marketing POP promotion POP promotion instore settings instore settings road-show road-show shelves control and restock shelves control and restock training training Direct MarketingDirect Marketing creativity creativity document creation document creation post post document management document management Strategic & Operative

19. Other services Events Events Promotions Promotions Web sites Web sites Fairs and settings Fairs and settings PR PR Strategic & Operative

20. Microsoft Microsoft palmOne palmOne Lexmark Lexmark IAMCert Partners IAMCert Partners (International Association of (International Association of MicrosoftCertified Partners) Microsoft Certified Partners) Getty Images Getty Images Finson Finson NetStorage NetStorage More than Clients From 1996, these companies relied on us: UK Investment & Trade UK Investment & Trade The UK Government’s inward The UK Government’s inward Investment Agency Investment Agency Symantec Symantec Hewlett-Packard Hewlett-Packard Esprinet Esprinet Intel Intel Microsys Microsys … … and more…

21. European Approach Projects can be locally managed or centrallycoordinated Projects can be locally managed or centrally coordinated The Outsourcing Company is corporate member of IMPACT, an European network that performs in the following countries: Spain Spain Germany Germany BeneluxBenelux UK UK The network

22. Contact us Get in touch! Via Stradivari, 6 - 20131 Milano Tel. +39.02.295.296.58 Fax +39.02.3919.5474 www.toc.it