1. 1 CIL-NET Presents… Emergency Recovery Part I: Assisting Individuals after a Disaster A National Teleconference & Webcast Thursday, April 23, 2009 3:00 PM – 4:30 PM EDT

2. 2 Role of CILs in Emergency Response 1. Advocate for access and improved responsiveness, both prior to and during emergency 2. Provide instruction to individuals on disaster readiness prior to emergency 3. Assist individuals to leave shelters rapidly after emergency

3. 3 Purpose and Importance of Disaster Planning Preparation is key to maintaining independence Planning allows faster recovery

4. 4 Assemble a Personal Emergency Notebook Keep in easily accessible location Protect documents with waterproof paper and sheet protectors Store all information on a flash drive / memory stick

5. 5 Contents of Emergency Notebook Emergency Information – –Identifying information Medical History – –Medical conditions / allergies – –Pharmacy and doctor contacts Emergency Contacts – –Family/Friends/Church

6. 6 Photocopies - Identification Documents – –Copy of valid Driver’s License, Passport, Proof of residency or citizenship – –Social Security card – –Birth or death certificates – –Marriage license – –Baptismal record Personal Emergency Notebook Checklist

7. 7 Proof of residence – –Copy of lease agreement, utility bill or merchant’s statement – –Deeds, deeds of trust Personal Emergency Notebook Checklist

8. 8 Proof of ownership – –Copy of deeds – –Deeds of trust – –Titles – –Mortgage/payment books or coupons – –Property tax bills/receipts – –Real property insurance with your name listed as owner/insured – –Make/model/serial numbers for durable medical equipment such as wheelchairs Personal Emergency Notebook Checklist

9. 9 Proof of income – –Paycheck stub – –Social Security disability award letter – –SSI award letter – –Income tax documents Bank information – –Statement copy of bank card or debit card – –Checking/savings account numbers – –Online username/password Personal Emergency Notebook Checklist

10. 10 Credit card information Copies of front and back of card(s) Insurance information – –Copies of home, auto, and life insurance policies, health insurance cards, prescription plan and card List of community resources Other important documents Personal Emergency Notebook Checklist

11. 1111 Questions & Answers

12. 12 Shelter experience – –A brief story Shelter conditions – –Intimidating – –Mobility issues – –Lights and sounds – –Communication issues – –Frustrating experience – –Sleeping quarters – –Safety concerns Shelter Survival 101

13. 13 Stress of Disaster Recovery Sudden and profound loss causes disruption and stress Recognition of disaster stages of recovery Recognition of accompanying stressors and responses

14. 14 Stages of Disaster Recovery 1. 1.Heroic Stage – –Disaster survival and evacuation – –Raised anxiety and stress – –Covers rescue and recovery immediately after event

15. 15 Stages of Disaster Recovery 2. 2.Honeymoon Phase – –Occurs weeks to months following disaster when assistance is available

16. 16 3. 3.Disillusionment Phase – –Next several weeks, lasting up to 2 years or more – –Strong sense of disappointment, anger, and resentment toward how things are or are not moving Stages of Disaster Recovery, cont’d.

17. 17 Stages of Disaster Recovery, cont’d. 4. 4.Reconstruction – –Physical property and emotional well- being occurs and may continue for years

18. 18 Strategies for Getting Out Fast - “Get me out of here!” Personal emergency notebook and/or flash drive / memory stick Cell phone Re-establish communication Be proactive Connect with community agencies

19. 19 Advocacy for Getting Out As advocate, be proactive and build relationships before disasters occur – –Establish rapport with shelter operators – –Wear your official center identification badge – –Provide necessary information to prepare consumers in the event of disaster – –Assist with assembling personal information – –Provide training

20. 2020 Final Questions & Answers

21. 2121 Wrap up and Evaluation Summary and wrap up Please remember to complete an online evaluation located at https://vovici.com/wsb.dll/s/12291g3c0f6 https://vovici.com/wsb.dll/s/12291g3c0f6 Your thoughtful response is greatly appreciated!