1. 10 Points for Digital India 1. Efficient and Transparent Justice system. 2. Digitalized public Health Registry. 3. Mobile Interface for Policing. 4. Online application tracking systems. 5. Introduce call center/customer care like centers for all government department to track and register complaints. 6. Promote collaboration between universities/colleges. 7. Digitalized public distribution system. 8. Promote plastic money/online transactions in almost all dealings in India. 9. Centralized database for State and Center with high resiliency and security for all applications. 10. Define best practices and standard for IT application like ITIL

2. Efficient and Transparent Judiciary All Courts in the country should be connected with High speed optical fiber network. They should be connected through Video conferencing. The people should fight there cases from there home town. So that the delay should be avoided. People should get info on their hearing dates and time on their email id and mobile number registered with the court. Courts statics like number of cases register per day, number of cases resolved, number of pending cases more then 20yrs, 10 yrs, 5 yrs should be made available online for read only for journal public. District level crime static should be made public.

3. Digitalized public health Registry All Government, private hospital should be connected with high speed optical fiber network. Indian citizen should be provided with the health card. All the health check-up and medicine prescribed by the medical professional should be register in the database for future reference. The data should be used for research and analysis purpose. Insurance policy can be attached to this operational system. In Government hospitals, doctors attendance and appointments should be tracked through biometric logins and online tracking systems. People should be able to take online or over the phone appointments. Government Doctors attendance, appointments and prescriptions should be monitor by the Governments.

4. Mobile Interface for Policing There should be Mobile Interface/ application for Police department. Social networking should be used for lost and found. Panic button for distress calling. Online/Call Center for complaint before they convert into FIR. Update through SMS/email to track.

5. Online Application Tracking System All State and Central Government department should accept application Online apart from manual process. Citizen should be able upload relevant document. Citizen should be able to track their application online or through call center and their status lying on various department. Customer care/call center should facilitate citizen to resolve the issue pertaining to documentation. Example like registration of motor vehicle, Licensing

6. Government Public Care Centers State and Central government should open Public care center in all cities and villages of India. These Care center should work like call center or customer care center for all state and Central government offices respectively. Citizen should take help of these center to file application electronically. They can also get update of their application through these centers. All necessary services status like birth, death certificate should be able to track through these center.

7. Digitalize Universities and colleges All the Gov/Pub/Pvt universities/colleges should be connected through high speed optical fiber network. Research work should be shared across the universities /colleges.

8. Promote Plastic Money Plastic money can do wonders in reducing black money from the market. At-least start promoting all government transactions through plastic money instead of cheque and Cash. Bring operational efficiency and bring down corruption in government departments through plastic money. This way the government servant expenses can be tracked easily.

9. Digitalize Public Distribution System All the public distribution system machinery should be electronically connected with each other. Only Genuine people should get the benefit of PDS. Request to use Aadhar and PAN details to isolate unwanted people. From procurement to distribution of food items under this scheme should be monitor and control through online tracking. Data should be made available for public consumption.

10. Centralized database Central database center for all the applications should be there. It should be safe and secure. Crisis management and business continuity plan should be there.

11. Define best practices and standard It is important to define Best Practices and standard for these applications. ITIL framework can be used. Change management board and control should be there to authorized changes. Link should be provided in the portal to suggest changes