1. Managing Staff in Small Business- Lesson One
BUSINESS MANAGEMENT
Managing Staff in Small Business-
Lesson One

2. MANAGING STAFF IN SMALL BUSINESS – AREA OF STUDY 3
RECRUITMENT, SELECTION, EMPLOYMENT ARRANGEMENTS, LEGAL REQUIREMENTS FOR EMPLOYING STAFF

3. Outline Employing staff Employment cycle Human resource management
Planning for staff
Methods of Recruitment

4. Textbook
You will need the CD from Business Management Unit 1 & 2 by Allister Rouse et al
Optional Study B on the CD

5. EMPLOYING STAFF
AT SOME STAGE A SMALL BUSINESS WILL NEED TO EMPLOY STAFF
SUCCESS OR FAILURE DEPENDS ON QUALITY OF STAFF EMPLOYED
COST INVOLVED WITH RECRUITING NEW STAFF
LOSING STAFF CAN ALSO HAVE A COST TO THE BUSINESS

6. THE EMPLOYMENT CYCLE
Using the CD find the definition for the employment cycle
Using your own words write a definition for the employment cycle
Fill out in the document Employment Cycle which can be found in the link below:
Employment Cycle.docx

7. Email the document to me at the end of the lesson at:

8. EMPLOYMENT CYCLE - PHASES
1) THE ESTABLISHING PHASE
2) THE MAINTAINING PHASE
3) THE TERMINATING PHASE

9. voluntary and involuntary separation ESTABLISHING PHASE
TERMINAIN G PHASE
voluntary and involuntary separation
ESTABLISHING PHASE
Planning for staffing needs
Recruitment
Selection
induction
MAINTAINING PHASE
Employment arrangements
Training and development
Recognition and reward
Staff performance

10. Employment cycle
List the four key areas related to the ‘establishment phase’ of the employment cycle
Explain why the ‘maintenance’ phase of the employment cycle is so important for small business
The ‘termination’ phase of the employment cycle can often be the most difficult for employers and employees. Why do you think this is the case?

11. HUMAN RESOURCE MANAGEMENT
Using the CD find the definition for Human resource management
Using your own words write a definition for Human resource management
USUALLY THE SMALL BUSINESS OWNER AND MANAGER ARE THE SAME PERSON INCLUDING HUMAN RESOURCE MANAGEMENT

12. PLANNING FOR STAFFING NEEDS
MOST IMPORTANT DECISION FOR SMALL BUSINESS IS RECRUITING RIGHT STAFF
CLEAR UNDERSTANDING OF POSITION REQUIRMENTS
PEOPLE/STAFF IMPORTANT

13. PLANNING FOR STAFFING NEEDS
Using the CD find the definition for:
Job Analysis
Job Description
Job Specification
Using your own words write a definition for the above.

14. RECRUITING STAFF
“the process of locating and encouraging potential applicants to apply for a specific position of employment.”
INTERNAL
EXTERNAL

15. INTERNAL EXTERNAL RECRUITMENT RECRUITMENT
Advantages
Creates promotion opportunities within business and helps develop career pathways for individual employees
Creates a greater pool of potential applicants
Promotion creates improved morale for individual employees
New employees bring new or fresh ideas into the business
Recruitment is less expensive
New employees can be used as a catalyst to bring about change in the business
May result in increased individual commitment by employees
The applicant is already familiar with organisational culture and procedures
An external applicant is more likely to have the required skills and can step straight into the position with little training

16. INTERNAL EXTERNAL RECRUITMENT RECRUITMENT
Disadvantages
Poor attitudes and work habits from the past may continue in the new position
Recruitment costs may be higher due to external advertising
There is likely to be a limited number of potential applicants
May impact negatively on existing employees
Outside employees may not fit the culture of the business
The person may turn out to be unsuitable for the position

17. METHODS OF RECRUITMENT
NOTICEBOARDS AND NEWSLETTERS
ADVERTISING
INTERNET
EMPLOYMENT AGENCIES
PROFESSIONAL ASSOCIATIONS
NETWORKING
PREVIOUS APPLICANTS
WORK EXPERIENCE STUDENTS

18. JOB ADVERTISMENTS ACTIVITY 8.3
Using Seek or other online recruitment search engines find three job advertisement and answer the questions 1 – 3
If not completed before end of the lesson it needs to be completed for homework and to me before next lesson.

19. ACTIVITY 8.3
Search the internet using Seek or other online recruitment search engines and collect three examples of job advertisements. Use these advertisements to complete the following tasks
1. Identify the job advertisements that, in your opinion, create a good impression of the business. Underline or highlight particular aspects of each advertisement that you feel create a good impression of the business.

20. ACTIVITY 8.3
2. Using the job advertisements you have collected, make a list of the information that should be included in a job advertisement
3. Write a short, informative piece for small business owners that addresses the following topics:
Creating a good impression of your business through job advertisements.
Essential information you should include in all job advertisements.

21. REMINDER Activity 8.3 needs to be completed and email to me at:
Save the file as a word document called “Activity 8.3”
Next lesson – How staff are selected