1. Spring ITAC Quarterly 2015 Information Technology Advisory Committee

2. ITAC Agenda Today 06 10 2015 Introductions Sub Committees – Web Team Redesign – PIO Office Office 365 Updates EAD Rollout Updates Ricoh Rollout Updates IT Service Management Initiative SANS Securing the Human Video Software Classroom Requests for Summer / Fall

3. What is Patch Tuesdays? Every Tuesday Every Week Microsoft OS Updates Security Patches IT Process Updates Perform at Night NOTE: On Update Tuesday, when you turn-off your machine at the end of the day the updates will perform.

4. Introductions Sub Committees – Web Redesign – PIO Office

5. Vetting E-mail Step 1 WHO Verify The REAL Sender! Look at the e-mail address “From:” Can you VERIFY the Sender? Some “From:” Senders Info is Deceiving Step 2 WHAT Are they Asking you to do something? What is being Asked? You are never instructed to “Give Away” You are NEVER asked to “Give Away” something Step 3 WHY Why do you need to do this? Nothing is “URGENT!” in e-mail at work. Step 4 ASK Confused - ASK ITASK IT & DELETE

6. Project Updates Office 365 EAD Rollout Ricoh Rollout

7. Securing the Human Social Engineering Bad Actor is targeting you Shoulder Surfing Cold Calls Internet Research PII In Person Spear Phishing E-mail is targeting Sale E-mails Reset your Password PII Leads to Social Engineering

8. Service Management Defining Division Needs that are Ongoing Determining the Roles IT Performs Documentation of Service Operational Level Agreement

9. Wi-Fi Performance Update SIEMENS Project Network Backbone SCCD District Wide Enterprise Active Directory - Updates