1. www.groundwork.org.uk Points Covered….. Who are Groundwork Hotel sector overview Challenges you face Where Groundwork can help Examples of support available

2. www.groundwork.org.uk Who are Groundwork  Formed in 2008 but over 25 years history in area  Part of the National Federation of Groundwork Trusts  Financially and operationally independent - c£6m turnover + significant cash reserves  Charitable status, Not for Profit  Deliver a range of environmental services benefiting businesses and communities  Operations – Environmental Business Services, Land, Communities, Employment

3. www.groundwork.org.uk Environmental Business Services  One stop shop for your Environmental, Quality and Health & Safety needs  Qualified and experienced advisors and practitioners  Environmental, Health & Safety training provider  Extensive range of tailored services  Experience in supporting the hospitality sector  Deliver outcomes, impacts & high levels of customer satisfaction

4. www.groundwork.org.uk Hotel sector overview  Overall, the UK hotels sector has seen room supply increase at record levels in many cities  In GM, the sector employs 77,000 FTE jobs - forecast to grow by 7,700 by 2022  Global tourism projected to increase to 1.8 billion traveller by 2030. GM welcomes over 1 million internal visitors a year  Room occupancy across GM hotels in 2011 was 75% - highest level in 3 years  Manchester was one of only a few cities across the UK to achieve growth in profit per room during 2011 (4&5 star hotels)  Rapid growth in conferencing and events fuelling growth in hotels  GM conference market valued at £573 million generating more than 4 million delegates needing accommodation  Planned developments - businesses and brands looking to expand into the GM hotel sector

5. www.groundwork.org.uk Challenges hoteliers face  Responding to increased competition in the sector  Balancing guest satisfaction and profitability (delivering quality and high occupancy rates)  Delivering higher standards and customer experiences  Managing & enhancing reputation and lowering risk (customers, insurers, financial institutions, regulators)  Climate change resilience  Ensuring compliance & regulation (environmental, health & safety)  Supply chain  Alignment with wider policies and strategies (GM Low Carbon strategies)  Recognising and responding to consumer trends

6. www.groundwork.org.uk Where Groundwork Can Help  To date we have worked with over 40 hotels across GM to improve their environmental performance and identify cost savings - Move compliance and improved standards up the business agenda - Take control of compliance issues to manage risk and protect reputation - Develop a plan for continual improvement to improve efficiency - Reap the benefits of improve environmental performance (cost savings, carbon savings, marketing tool to retain and attract new customers)  Our approach is to tailor our support so that it…. - is relevant to your objectives and compliments existing policies and strategies - turns challenges and risks into savings and profits - links to your business priorities - challenges perceptions and informs investment decisions - saves you time, effort and resources

7. www.groundwork.org.uk Where Groundwork Can Help  Services and tailored support includes: - resource efficiency support - management systems (potential subsidies) - carbon footprinting, carbon management and building performance - compliance checklists and supply chain support - staff training and awareness campaigns - Award and recognition schemes (Environmental Business Pledge) - CSR activity, community engagement/greening (e.g. green roofs) - Health & Safety support (e.g. competent person scheme) - renewables feasibility studies and low carbon technologies support

8. www.groundwork.org.uk Where Groundwork Can Help Examples:  Green Business Membership  Environmental Business Pledge  Carbon footprinting  Corporate Partner

9. www.groundwork.org.uk Achievements to date with hotels - Identified £2,639,958 cost saving opportunities -Achieved £638,312 cost savings -Total of 353 opportunities -£7,500 average cost saving opportunity -24% conversion rate from identified to achieved opportunities -Case studies for several GM hotels produced -20 separate Awards issued to GM hotels for the Environmental Business Pledge

10. www.groundwork.org.uk Green Roofs – hotels  Roofs planted with low-maintenance plants - improve thermal performance of buildings and reduce energy consumption - reduced usage of HVAC systems - help to reduce urban heat island effect - help to reduce noise pollution - create commercial, promotional opportunities and support satisfaction levels - support biodiversity and food growing - CSR Hotel Indigo – San Diego *source IHG

11. www.groundwork.org.uk Contact Details Andrew Wilson Groundwork MSSTT Tel: 0161 220 1028 Email: andrew.wilson@groundwork.org.uk http://www.groundwork.org.uk/msstt Follow: @groundworkebs