2. SSWEET deliveries, sweet dreams…

3. SWEET deliveries, sweet dreams… S Site Specific W When, where, what... E Enforcement E Engagement T Team

4. SWEET deliveries, sweet dreams… Site Specific

5. SWEET deliveries, sweet dreams… Castlepoint, Bournemouth

6. SWEET deliveries, sweet dreams… When, where, what...

7. SWEET deliveries, sweet dreams… Enforcement Planning Environmental Health DELIVERIESDELIVERIES

8. SWEET deliveries, sweet dreams… Enforcement Delivery Noise TimeFrequencyDurationNature Impact on residents

9. SWEET deliveries, sweet dreams… Enforcement Effect on residents Sleep disturbance Unable to enjoy home comforts Stress and anxiety Impact on social and working life

10. SWEET deliveries, sweet dreams… Engagement Good communication Contact details Local authority advice

11. SWEET deliveries, sweet dreams… Team Drivers Charter Management Involvement Relationship with local authority