1. What is it? Why should I care? How can I learn it?

2. Project Management is one of the fastest growing professions in the U.S. Project Managers work in the IT industry as well as construction and other areas. Project Managers are among the top 10 highly paid professionals. Their positions do not get subcontracted to overseas. Demand is high in the U.S. 2

3. How has Project Management recently emerged. The U.S. spends one-quarter of its gross domestic product on projects of all kinds. This tells you about the potential for the project management field. With over 30% of IT projects failing or getting canceled due to bad management, while only 16% succeed in reaching their original goal, many organizations today have a new or renewed interest in project management. Could you be the next sought after Project Manager! 3

4. History of Project Management Some people argue that building the Egyptian pyramids was a project, as was the Great Wall of China. Most people consider the Manhattan Project to be the first project to use “modern” project management. This three-year, $2 billion (in 1946 dollars) project had a separate project and technical managers. 4

5. Advantages of Using Formal Project Management Project Managers are better equipped with the knowledge and tools to successfully deliver products on time. This keeps the customers happy and improves customer relations. The overall cost will be lower and a timely delivery is more guaranteed. This reduces stress at the workplace and increases morale. 5

6. But what Is a Project? A project is “a temporary endeavor undertaken to create a unique product, service, or result.” The nature of work done is to support the business goals. A project ends when its objectives have been reached, or the project has been terminated. Projects can be large or small and take a short or long time to complete. 6 So working in a certain job is not a project. Developing a car, however, is a project. The key is that a project is temporary and has a start and end.

7. Examples of Projects A cross-functional task force in a company decides what software to purchase and how it will be implemented. A television network develops a system to allow viewers to vote for contestants and provide other feedback on programs. A government group develops a system to track child immunizations. 7

8. Project Attributes A project: Has a unique purpose. Is temporary. Is developed using progressive elaboration. Requires resources, often from various areas. Should have a primary customer or sponsor: The project sponsor usually provides the direction and funding for the project. Involves uncertainty (or risk). 8 So, improving humanity, even though a noble cause, does not qualify as a purpose, because it is not temporary (no begin and end date – a lifelong struggle)

9. Project Stakeholders Stakeholders are the people involved in or affected by project activities. Stakeholders include: Project sponsor Project manager Project team Support staff Customers Users Suppliers Opponents to the project 9 As an example, Santa Monica College has a ‘big’ project at hand, and that is to educate the public. Who the are the Stakeholders? The importance of knowing who the stakeholders are leads to knowing ‘who’ do you answer to. For example, if I want to teach a certain class, it is important to know who the stakeholders are, otherwise I risk not being able to offer the class, or not having students sign up for it. The ‘important’ stakeholders are the Students and the Administration. Stakeholders are categorized. The higher the ‘stakes’ the more we need to include that stakeholder in our goals.

10. Stakeholders may have + or – interest. For example, the residents of a neighborhood may resist a project nearby to transform the local park into a parking lot. They do not want to loose the park, and therefore will resist the development. The residents are considered as negative stakeholders. A similar example would be competitor in most business types. 10

11. How a project starts A customer says ‘I want you to build me an Accounting System’. You write a proposal (and possibly create a demo). List the objectives and goals that will be achieved at the end. If you get the proposal, you ‘estimate’ the time and the cost of the system. Later you ‘control’ the scope of the project to ensure you develop what you promised no more or less. PM gives you the tools and techniques to estimate and communicate the cost, time and scope of the project, among other parameters. These techniques and tools are referred to as Knowledge Areas. 11

12. Nine Project Management Knowledge Areas Knowledge areas describe the key skills that project managers must develop. Four core knowledge areas control and manage the scope, time, cost, and quality. Four facilitating knowledge areas are the means through which the project objectives are achieved, namely human resources, communication, risk, and procurement management. One knowledge area, project integration management, affects and is affected by all of the other knowledge areas. All knowledge areas are important! 12

13. Imagine you being pulled in 3 opposing directions. That’s the triple constraint in PM 13

14. The Triple Constraints Every project is constrained in different ways by its: Scope goals: What work will be done? Time goals: How long should it take to complete? Cost goals: How much should it cost? It is the project manager’s duty to balance these three often-competing criterion and meet the Sponsor's goal. 14

15. In short… Project management is “the application of knowledge, skills, tools and techniques to project activities to meet project requirements.” 15

16. The nine Knowledge Areas and the Project 16 Remember, among the stakeholders are: the customer, your boss, your co-workers, and other company-employees, even the city where you do business. Stakeholders are groups of people who ‘care’ (or not) about the success of your project. Knowing who the ‘important’ stakeholders are will help you define what you want the project to accomplish.

17. Suggested Skills for Project Managers Communication skills: Listen and persuade. Organizational skills: Plan, sets goal, analyze. Team-building skills: Show empathy, motivate, promote esprit de corps. Leadership skills: Set examples, provide vision (big picture), delegate, be positive, energetic. Coping skills: Flexible, creative, patient, persistent. Technology skills: Experience, project knowledge. 17

18. Roles of a Project Manager Job descriptions vary, but most include responsibilities such as planning, scheduling, coordinating, and working with people to achieve project goals. 97% of successful projects were led by experienced project managers. 18

19. Project Management Software There are currently hundreds of different products to assist in performing project management. Three main categories of tools: Low-end tools: Handle single or smaller projects well; cost under $200 per user. Midrange tools: Handle multiple projects and users; cost $200-500 per user; Microsoft Project 2007 most popular (includes an enterprise version). High-end tools: Also called enterprise project management software; often licensed on a per-user basis. 19

20. Microsoft Project Has many editions to suite small scale to large scale projects and enterprises. Has tools needed to manage budget, track progress and assign and group human resources and equipment. Installs under Microsoft Office. 20

21. Gantt Chart: A popular view in MS Project 21 The spreadsheet shown on the left lists the break down of project into tasks. The graph on the right shows how the tasks are related and when each one starts and ends. First used in 1917, early Gantt charts were drawn by hand.

22. The Project Management Profession Professional societies such as the Project Management Institute (PMI) have grown significantly. There are specific interest groups in many areas, such as engineering, financial services, health care, and IT. Project management research and certification programs continue to grow. The CSIS department offers two certificates in Project Management. 22

23. Project Management Certification PMI provides certification as a Project Management Professional (PMP). The number of people earning PMP certification is increasing quickly. To get certified, you need to earn credit hours by taking PM courses, pass the PMP exam and show through experience, that you will follow a code of ethics. Other certifications that do not require experience are also available. 23

24. Project Management Institute Visit www.pmi.org for details on certification.www.pmi.org To earn credit hours you may sign up for CS/CIS 9A or 9B. The two courses above, also help you prepare for the certification exam. Visit www.smc.edu/csis/pm for details on PM certificates that the CSIS department offers at SMC.www.smc.edu/csis/pm 24

25. 25 Final Note Project Management is a rising field of study. It applies to all other fields of study. Project managers study the 9 Knowledge areas, among other management concepts. It is worth while to get certified in Project Management. PMI offers certifications as CAPM or PMP; The latter requires work experience while the first does not. SMC offers it own certification.