1. TSF Script Development

2. Who are our Clients?

3. Eight Step Set-Up Process (Optional) Prior to launching telesales campaign CONTINUALLY MONITORED BY TELE-SALESFORCE.COM STEP 1: Team Discussion Conference call with TSF Operations and your team to understand your requirements and definition of success STEP 2: RESEARCHIndustryCompanyCompetition10-QFinancials Value Proposition STEP 3: INTERVIEWS TSF interviews Executive Team and Account Executives. What is working, what is not? Do you currently have a list, a script? What SIC codes are you targeting? STEP 4: SCRIPT CREATION Script template provided to customer project lead. Client to work on first draft. TSF to work on edits and suggestions STEP 5: SAMPLE CALLS TSF will select/train agents and provide MP3 recordings to customer STEP 6: CLIENT FEEDBACK Gain insight from client on script and telesales sample calls STEP 7: ESTABLISH REPORTING PROTOCOL Conference call between Tele- Sales Rep and Account Exec. STEP 8: CAMPAIGN LAUNCH Tele-Sales Rep begins calling into accounts on the list. MP3 Recordings available upon request. Additional Services Available: Tele-sales list creation Inbound Call Center Operations Customized Reports Webinars Proactive Chat Support After successful campaign launch: Daily/weekly reports of activity Constant feedback loop with Account Exec Lead form sent for every lead

4. To get the assistant to call you back to set up an appt or get more information Hi, (ASSISTANT), this is Tara Daniels, calling on behalf of CONTACT NAME, Vice President of Business Development at Company ABC. Company ABC helps companies like Dell and Nissan monitor and make adjustments to their supply chains enabling them to decrease cost and improve customer satisfaction. We are hosting a free webinar and would also like to invite ___________ to our upcoming seminar in _______________. My number is ______________ and again, this is Tara Daniels, with Company ABC. Thanks, (ASSISTANT)! Objective: Voicemail Script – Assistant

5. To get the VP of Supply Chain (or VP of Operations) to call you back to commit attendance. Primary: Hi, (ASSISTANT), this is Tara Daniels, calling on behalf of CONTACT NAME, Vice President of Business Development at Company ABC. Company ABC helps companies like Dell and Nissan monitor and make adjustments to their supply chains enabling them to decrease cost and improve customer satisfaction. We are hosting a free webinar and would also like to invite you to our upcoming Vista seminar in _______________. My number is ______________ and again, this is Tara Daniels, with Company ABC. Thanks, (ASSISTANT)! Objective: Voicemail Script – Target

6. Objective: To get a confirmation with the VP “Dialogue” Script VP (supply chain or VP of Operations) OR Director of Supply Chain, Director of Operations OR Director of Transportation OR Warehouse Manager Hi, ______, this is Tara Daniels, with Company ABC calling on behalf of CONTACT NAME, VP of Business Development at Company ABC. Hi, ______, this is Tara Daniels, with Company ABC calling on behalf of CONTACT NAME, VP of Business Development at Company ABC. Company ABC helps companies like Dell and Nissan monitor and make adjustments to their supply chains enabling them to decrease cost and improve customer satisfaction. _______, the reason for my call is to invite you to a web meeting with our Vice President to discuss your supply chain and to share a few case studies with you about companies with similar supply chains. Specifically, Mr. Conover would be happy to discuss strategies around inbound planning, logistics management, order fullfillment, service management or whatever aspects of the supply chain are important to you. _______, the reason for my call is to invite you to a web meeting with our Vice President to discuss your supply chain and to share a few case studies with you about companies with similar supply chains. Specifically, Mr. Conover would be happy to discuss strategies around inbound planning, logistics management, order fullfillment, service management or whatever aspects of the supply chain are important to you. Would _________ or ____________ work for you for a brief 15 minute conversation? Would _________ or ____________ work for you for a brief 15 minute conversation? - YES. Sure. Then ask for the proper time. - YES. Sure. Then ask for the proper time. Tell me more about Company ABC Tell me more about Company ABC Sure. Company ABC is _______________________________ the leading provider of supply chain software serving companies in high tech, automotive, and 3PL. We typically find significant opportunity by providing a platform of supply chain visibility and tools to adjust the flow of goods as they are moving throughout the chain. Sure. Company ABC is _______________________________ the leading provider of supply chain software serving companies in high tech, automotive, and 3PL. We typically find significant opportunity by providing a platform of supply chain visibility and tools to adjust the flow of goods as they are moving throughout the chain. I’m not the right person I’m not the right person I see ___________. Would you mind referring us to the appropriate person within your company who might be interested in supply chain improvement techniques? I see ___________. Would you mind referring us to the appropriate person within your company who might be interested in supply chain improvement techniques? No, not now… No, not now… I understand that you are busy, is there a better time to try you back later today, or perhaps next week? IF NO. Well _______, we will be hosting a few free upcoming webinars, can I confirm your email address and invite you to one of them? I understand that you are busy, is there a better time to try you back later today, or perhaps next week? IF NO. Well _______, we will be hosting a few free upcoming webinars, can I confirm your email address and invite you to one of them?

7. Handling Objections Tell me more about Company ABC Sure. Company ABC is _______________________________ the leading provider of supply chain software serving companies in high tech, automotive, and 3PL. We typically find significant opportunity by providing a platform of supply chain visibility and tools to adjust the flow of goods as they are moving throughout the chain. Sure. Company ABC is _______________________________ the leading provider of supply chain software serving companies in high tech, automotive, and 3PL. We typically find significant opportunity by providing a platform of supply chain visibility and tools to adjust the flow of goods as they are moving throughout the chain. We are not looking to make improvements in our supply chain or we have another solution already. That’s excellent ___________, almost 100% of the companies that we work with do already have something in place—or they would not be successful. We bring decades of supply chain experience to the table, and best practices from the likes of Dell and ___________. We’d appreciate just 10 – 15 minutes of your time to determine if we can compliment your current solutions? I’m just not interested. Do you mind my asking why not? Is there someone else perhaps that would like to learn about how we’re improving global supply chains? No budget That is no problem. We are simply trying to identify organizations that may benefit from working with us, and earn your business over the long-term. No, not now Perhaps you’d be interested in providing me with your email address so that we can invite you to our upcoming Vistas seminar in _______________, and we can keep you up to date on the industry webinars that we are sponsoring this year. How are you different from other companies? Company ABC has been around since __________ and is a proven technology with rapid ROI. Mr. Conover will actually be answering those questions for you during the brief conversation. I get 40-50 sales calls a day … why should I spend 10 minutes with you _____________