1. Academic Interest Group Delivering Distance Library Services: What Works, What Doesn't, and Where Do We Go From Here? Jade Winn and Melanee Vicedo May 2, 2012

2. Delivering Distance Education Differently Synchronous and Asynchronous Interactive Media Rich Streaming Video Animation Web 2.0 Social Networking Filmed Content

3. Strategic Vision Dornsife College of Letters, Arts and Sciences Annenberg School for Communication & Journalism Rossier School of Education Viterbi School of Engineering Davis School of Gerontology Keck School of Medicine of USC USC School of Pharmacy USC School of Social Work Sol Price School of Public Policy

4. DL’s New Look Academic Interest Group

5. DL’s New Look

6. DL Differently High Interaction Avatars & Simulated Therapy Exploiting Technology Interactive Lessons in the Asynchronous Student Groups NOT ANYTIME ANYPLACE CLASSES ANYTIME ANYPLACE LIBRARY SERVICES Portable Requires Attendance

7. Student Profile Techno-literate not Information-Literate Working Competing Priorities National and international Lacking Information Evaluation Skills Need Training in Using Information Effectively Need Flexibility in Meeting Methods and Times

8. Library Services for Distance Learning at USC Outreach Collection Development Reference Virtual Office Hours Ongoing Assessment E-books Multiple Access Options Orientations Instruction Faculty Training Web-based Resources Video Resources On Demand Resources LibGuides Community

9. Proactive Outreach

10. Accessible Orientations

12. Instruction

13. Virtual Office Hours Weekly office hour at a regular time – Wednesdays, 4:30p -5:30p (PST) Play around with the best time and day – Be flexible about changing it Constant reminders (emails and wall posts)

14. Reference

15. Collection Development

16. Community Integration

17. Web Resources

18. Supervising and Supervision Awareness – supervisor & colleagues Irregular hours Collaborate w/ colleagues Different resources

19. Work Smarter Take advantage of videos Large groups Modular and reusable information Collaborate w/ administration Mandatory resources Course integrated video for assignments

20. Assessment

21. Lessons Learned Proactivity Accessibility Flexibility Embedment Membership Textbooks NOT A ONE SIZE FITS ALL SOLUTION

22. Moving Forward

23. Questions? Academic Interest Group Follow up questions: jadewinn@usc.edu or vicedo@usc.edu Thank you!