1. 2015 User Conference What Did I Buy? April 22, 2015 Presented by: Rena Lefkowitz Director of Training General Workshop

2. 2015 Office Practicum User Conference Unleash the Potential….

3. 2015 Office Practicum User Conference From this...

4. 2015 Office Practicum User Conference and this...

5. 2015 Office Practicum User Conference To this...

6. 2015 Office Practicum User Conference and this...

7. 2015 Office Practicum User Conference Agenda ▪Identify key EHR Features ▪Preview PM Reporting Features ▪Identify key features to extend the reach of your Practice ▪Define an Action Plan

8. 2015 Office Practicum User Conference Robust Pediatric Features ▪Well Visit Templates ▪Developmental Surveys ▪Patient Handouts

9. 2015 Office Practicum User Conference Robust Pediatric Features

10. 2015 Office Practicum User Conference Robust Pediatric Features Vaccine Management: ▪ Inventory control ▪ Forecasting using VacLogic ▪ Robust, flexible reporting

11. 2015 Office Practicum User Conference Robust Pediatric Features ▪CDC, WHO, Hybrid ▪Down Syndrome ▪Preemie

12. 2015 Office Practicum User Conference Robust Pediatric Features ▪200+ Pediatric Focused Encounter Templates: ▪ Common Complaints ▪ Symptom Templates ▪ ADHD ▪ Asthma ▪ Breastfeeding ▪Customizable

13. 2015 Office Practicum User Conference Robust Pediatric Features Care Plans: ▪Routine Health Maintenance ▪Monitor chronic health conditions ▪Clinical Decision Support ▪Recalls ▪Support MU, P4P and PCMH ▪Customizable

14. 2015 Office Practicum User Conference Robust Pediatric Features Care Plans... from this

15. 2015 Office Practicum User Conference Robust Pediatric Features Care Plans... to this:

16. 2015 Office Practicum User Conference Robust Pediatric Features Templates: ▪Key to Electronic Charting ▪Increase Efficiency ▪Structured Data ▪More complete documentation ▪Customizable

17. 2015 Office Practicum User Conference Robust Pediatric Features Surveys ▪Use built in surveys ▪Create new surveys ▪Customizable ▪CHADIS Integration

18. 2015 Office Practicum User Conference Power Tools

19. 2015 Office Practicum User Conference Make it yours.. A common theme keeps recurring: Customizable!

20. 2015 Office Practicum User Conference PM Features ▪OP Insights ▪Overview Tab in Billing Center ▪Direct insight into Financial KPI’s ▪Billing Performance ▪A/R Summary ▪Practice Health Dashboards ▪Easy to read ▪Reports by Provider, Location, Plan or Payer

21. 2015 Office Practicum User Conference PM Features

22. 2015 Office Practicum User Conference PM Features

23. 2015 Office Practicum User Conference Making Connections Patient Portal:

24. 2015 Office Practicum User Conference Making Connections Patient Portal ▪Improve patient engagement ▪Resource for patients to maintain their own information, request forms, complete surveys, and more ▪Exchange secure messages ▪View statements ▪With InstaMed merchant services, make payments

25. 2015 Office Practicum User Conference Patient Message Xchange: ▪Direct patient contact from within OP ▪Email ▪Text ▪Phone ▪US Mail ▪Contact preferences can be configured ▪Credits are easy to purchase ▪Works with patient portal ▪Customizable Making Connections

26. 2015 Office Practicum User Conference PM Features Say Goodbye To: Say Hello to Direct Messaging ▪Secure email ▪Allows for Attachments: C-CDA’s ▪Send/Receive from Specialists/Hospitals ▪Increase Interoperability ▪Used by multiple EHR’s and HIE’s

27. 2015 Office Practicum User Conference Making Connections Integrated Clearinghouses

28. 2015 Office Practicum User Conference Making Connections e-Prescribing ▪ Send and track electronic prescriptions ▪ Manage refill requests electronically

29. 2015 Office Practicum User Conference Making Connections Interfacing: ▪Reference labs ▪Immunization Registries ▪Health Information Exchanges (HIEs)

30. 2015 Office Practicum User Conference Making Connections Meaningful Use ▪Full support for meeting CMS requirements ▪Roadmaps ▪Training Webinars ▪Use OP to improve patient outcomes

31. 2015 Office Practicum User Conference How do I Get Started?

32. 2015 Office Practicum User Conference Action Plan ▪ Designate an Implementation Team ▪ Learn the Core functionality first ▪ Develop electronic workflows that work ▪ Customize Well Visit and Encounter Templates ▪ Develop a timeline and plan for implementing new features ▪ Practice CQI* CQI=Continuous Quality Improvement

33. 2015 Office Practicum User Conference Supporting you... More than just the software itself... ▪Ongoing Learning: ▪Monthly Buzz and Spotlight Webinars ▪Monthly Newsletter ▪OP Help ▪Communities ▪Accessing Support: ▪Realtime Chat ▪Email ▪Telephone

34. 2015 Office Practicum User Conference Supporting you... More than just the software itself...

35. 2015 Office Practicum User Conference Supporting you... Our commitment ▪To continuously improve OP ▪To exceed your expectations ▪To listen and respond to your needs and challenges ▪To support you in providing the highest quality of care

36. 2015 Office Practicum User Conference