1. U N C L A S S I F I E D EMS Training Los Alamos National Laboratory Denny Hjeresen, EMS Team Leader Michael Goles, EMS Training Lead

2. U N C L A S S I F I E D Objective Communicate LANL’s approach to develop and deliver EMS training for ISO 14001 certification

3. U N C L A S S I F I E D Overview Instructional Design Process Training Modules/Courses – Awareness – Managers – Audit Toolkit as performance support tool

4. U N C L A S S I F I E D Instructional Design Process Guidance LANL Training Guidance Documents – LIR 300.00.04-2 DOE Handbook 1078-94 – Systematic Approach to Training – ADDIE Model described on next slide

5. U N C L A S S I F I E D Instructional Design Process 1. Analyze Training Needs 2. Design Training Solutions 3. Develop Training Solutions 4. Implement the Training 5. Evaluate the training for efficacy

6. U N C L A S S I F I E D 1. Analyze Training Needs EMS Core Team as Subject Matter Expert’s ISO 14001 Requirements as Drivers – Competence, Training and Awareness (ISO 14001: 2004 4.4.2) Hearts & Minds vs. Paperwork as Buy in – Communications that reach employees with a message relevant to their work Implementation Tools as Performance Support – Easy to understand – Cost efficient - lean and mean

7. U N C L A S S I F I E D 3. Develop Training Solutions EMS Core Team Training - Buy – ISO 14001 certification training - NREP Course – 29 Core Team Members trained – Then work in distributed way with LANL Divisions EMS Awareness for Workers - Make EMS for Managers - Make EMS Audit Training - Buy/Modify

8. U N C L A S S I F I E D 2. Design Training Solutions Web-based Training: – EMS Awareness for Workers – EMS for Managers – EMS for Auditors Why Web-based? – Cost effective – Efficient way to reach all learners – Quick turn around to meet certification requirements

9. U N C L A S S I F I E D 3. Develop Training Solutions EMS Core Team Collaborative and iterative process Participation from all organizational levels Validation Buy-in Fun

10. U N C L A S S I F I E D EMS Awareness for Workers Overview Key Messages Mandatory with annual refresher

11. U N C L A S S I F I E D 3. Develop Training Solutions 1. Purchased Software 2. Developed PowerPoint Presentation 3. Wrote Script 4. Shot Video 5. Ran components through software 6. Tested Training to random sample 7. Launched Training

12. U N C L A S S I F I E D

13. 4. Implement the Training Currently, EMS Awareness for Workers Training is mandatory for all laboratory workers.

14. U N C L A S S I F I E D 5. Evaluate the Training for efficacy Mixed Approach Formative Evaluation – Gathering information during the building of a product/project to measure its efficacy Summative Evaluation – Gathering information after the completion of a product/project to measure its efficacy

15. U N C L A S S I F I E D Formative Evaluation Identified need for performance support tool.

16. U N C L A S S I F I E D Toolkit as Performance Support Introduction How to use Divided into sections aligned w/ISO requirements Step by step guidance – Context – Action List – Required Outcomes – Resources Markers – “R” for required – “A” for annual

17. U N C L A S S I F I E D Summative Evaluation Fill-able PDF document delivered electronically. In process.

18. U N C L A S S I F I E D Cyclical Process Analysis Evaluate Implement Development Design Working the ADDIE model ensures continuous improvement!

19. U N C L A S S I F I E D Questions?