1. Global Training Solutions Company Profile Assignment 2 Ravina Dhanraj Blanca Lopez Luis Duarte

2. GlobEd headquarted in Orlando, Florida, has been solving complex training challenges for the private and public sectors for over 20 years. GlobEd provides custom-designed training solutions to improve processes and human performance. We produce high quality, technology-based, training solutions using a systematic approach. Our development includes training systems that include simulators, electronic classrooms, custom courseware and software. Whether it be just one piece of a training program or an entire system Globed will conduct thorough analysis to determine the most cost-efficient necessary training solutions. Our customers include Fortune 500 companies, universities and nonprofit organizations. Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions

3. We are a full service instructional design company. We provide anything you need in the Analysis, Design, Development, Implementation and Evaluation of a training solution/product including but not limited to:  User Manuals  Training Materials  Online Help  User Interface Design  Work Flow Implementation  Help Desk Solutions We are experienced in using various mediums of delivery including e Learning, mobile learning, informal learning, instructor-led training (ILT), or a combination. Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions What we do? Leadership Team Capabilities & Solutions Client, SOW Questions Who we are?

4. What we do? Leadership Team Ravina Dhanraj Project Manager Ravina joined GlobEd in 2001 and brings 10 years of professional level experience including a combination of education and business experience. She spent eight years managing global “cutting edge” projects and posses a Project Management Certification (PMP). Capabilities & Solutions Client, SOW Questions Leadership Team Who we are? What we do? Capabilities & Solutions Client, SOW Questions

5. Who we are? What we do? Leadership Team Blanca Lopez Sr. Instructional Designer Blanca joined GlobEd in 2001 after graduating from University of Central Florida with a Master in Arts in Instructional Design Systems with a track in Instructional Systems. She has been instrumental in designing, developing, implementing and evaluation our client’s Instructional Design Systems. Capabilities & Solutions Client, SOW Questions Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions

6. Who we are? What we do? Leadership Team Luis Duarte Systems Engineer Luis joined GlobEd in 2005 as an Intern from the University of Central Florida, where he received a Master in Systems Engineering. He has since remained with the company and developed work processes and tools to manage risks on projects dealing with both technical and human-centered disciplines such as control engineering, industrial engineering, organizational studies, and project management. Capabilities & Solutions Client, SOW Questions Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions

7. Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions  Human Performance ◦ GlobEd applies the Human Technology (HTP) Model and other industrial processes and procedures to identify performance gaps.  Instructional Systems ◦ GlobEd adheres to the ADDIE process and industry best practices. Our Instructional Designers are experienced in several Learning Management Systems (LMS).  Industrial Engineer ◦ GlobEd’s engineers work with customers to develop and improve the integration of people-machine- processes-environment. Evaluations are conducted to ensure process improvements.

8. Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions Marc Lewinski Wallington Bank Suite 105 New York New York, 20007 Tel: (202) 555.0909 Fax: (202) 555-0987 E-mail: mlewinski@wb.com mlewinski@wb.com Client Client

9. Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions Statement of Work Statement of Work Contract Number DHM Title: “Leadership Skills Training for Wallington Bank, New York, New York This Work Order is a formal contract to develop 5 hours of web-based training on leadership skills. The period of performance is 3 months. The final product should be delivered to Marc Lewinski.

10. Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions Questions for Client Questions for Client  What are your company’s training goals ?  What is the title(s) of the employees that will be trained?  What are the desired outcomes you’d like to have from training?  What problem or issue do you want to solve with training?  What are the biggest obstacles to solving this problem?  In what type of environment will learning occur?  How do employees feel about online learning?  Will you employees have access to web courses from home or workplace only?  What are the attributes of the learners?  Are there particular strengths or limitations that would have an impact on instruction?

11. Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions Questions for Client Questions for Client  What are the learning style preferences of the group?  Does this have an impact on the instructional design?  What prerequisite skills do the learners have/need?  Are learners there by choice or are they required to attend?  What expectations do learners bring?  What skills do the learners need to acquire/master to perform the task(s)?  What changes in learner behavior and attitude do want to take place?  What content areas need to be covered?  What sequence is most effective to learn how to perform the task or to understand the information (hierarchical, functional, general to specific, etc.)?

12. Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions Who we are? What we do? Leadership Team Capabilities & Solutions Client, SOW Questions Questions for Client Questions for Client  What domain(s) is instruction geared to (cognitive, psychomotor, affective)?  Is time a relevant factor when evaluating performance?  What equipment and materials are currently available?  Are there materials already developed which can be used or repurposed for instruction?  Has the administrative and clerical support needed for the project been provided? Are they available?  When is the deadline for this project?  What is the budget for this project?