2. Ribbon UI Application Compatibility OS upgrade needed Deployment cost End user training OpenXML File format change Macros don’t work Office 2003 love / “Good enough” No deployment partners Limited resources

4. EnvisionPlanningBuildStabilizeDeployOperate

10. Packaged Services Provides customers with consulting services to create high-level deployment plans for Desktop (Office and Window), SharePoint, and Exchange deployments. Business Value Planning Service is a new service focusing on business value with specific business processes. Training Vouchers Provides vouchers for instructor-led technical courses geared to developers and IT professionals who support, implement, and develop solutions by using Microsoft technologies. E-Learning Transfers maximum skills in minimal time through self-paced online courses about Microsoft products. Home Use Program (HUP) Eligible employees can obtain a licensed copy of most Microsoft Office system desktop PC programs, which they can install and use on a home PC. Employee Purchase Plan (EPP) The EPP benefit gives your employees discounts on the most popular Microsoft productivity and consumer products. All-Day, Every-Day Support Provides around-the-clock phone support for business critical issues, in addition to extended product support for the Windows® operating system, the 2007 Microsoft Office system, and server products and editions, even for products without Software Assurance coverage. TechNet Software Assurance Subscription Services With this comprehensive support resource, customers can keep their IT professional skills sharp, solve mission-critical and day-to-day issues, maintain security more easily, and evaluate new Microsoft technologies. For more information about these and other benefits, see http://www.microsoft.com/licensing/sa/default.mspx

12. Minor Changes ***New + Compatibility Mode

20. 20 Note: Office 2003 mainstream support ended on April 14, 2009. Extended Support for the 2003 release will last until January 14, 2014.

21. Experience Business Productivity Servers Through Office Professional Plus 2010 Experience Business Productivity Servers Through Office Professional Plus 2010 Initiate workflow from within Office for better process management Make presence and instant messaging easy with Communicator Protect IP with Rights Management Take SharePoint content offline with SharePoint Workspace (formerly Groove) Work with line of business information directly in familiar Office applications Initiate workflow from within Office for better process management Make presence and instant messaging easy with Communicator Protect IP with Rights Management Take SharePoint content offline with SharePoint Workspace (formerly Groove) Work with line of business information directly in familiar Office applications Key Updates to Office Professional Plus 2010 SharePoint Workspace OneNote Deeper server integration Office Web Apps SharePoint Workspace OneNote Deeper server integration Office Web Apps Word Excel PowerPoint Outlook OneNote Publisher Access InfoPath Communicator SharePoint Workspace (formerly Groove) Office web applications Office Enterprise Office Pro Plus Office Small Biz Office Standard = New Business Contact Mngr

22. *based on WW desktop tracker survey