1. Inter-enterprise Integration e-market solutions Technological solutions Prepared in collaboration with Michel Leblanc

2. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal PLAN DESIGN PURCHASE BUILD USE DISPOSE PLAN DESIGN PURCHASE BUILD USE DISPOSE Communication must be in each steps

3. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal PLAN DESIGN PURCHASE BUILDUSE DISPOSE PLAN DESIGN PURCHASE BUILD USE DISPOSE WORKFLOW INTEGRATOR How ?

4. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Supplier 1 Supplier 2 Supplier 5 Supplier 4 Supplier 3 Firm 1 Firm 2 Firm 3 Firm 4 Firm 5 The problem:

5. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Three businesses challenges Distributed centers of controlDistributed centers of control Technology platform, languages, application diversityTechnology platform, languages, application diversity Dynamic business environmentDynamic business environment

6. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal The Holy Grail of Inter-enterprise Integration Automated inter-enterprise information exchangeAutomated inter-enterprise information exchange – Automated creation of machine readable messages Flexible and agile networkingFlexible and agile networking No lock inNo lock in Low cost integration solutionLow cost integration solution The machine code to read a message should not be message specific, or firm specific. Creation of a general business language for machines

7. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal How to do this Creation of e-marketplace for collaborative work within industryCreation of e-marketplace for collaborative work within industry Development of common e-business standards for information exchange and integration.Development of common e-business standards for information exchange and integration.NOTE: (Intra-firm integration has been done through information centralization (ERP-System). This is not possible among multiple firms.) (Intra-firm integration has been done through information centralization (ERP-System). This is not possible among multiple firms.)

8. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Business Integration Business unit 1 Business unit 2

9. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Creating a standard Interface between applications Common interface Application 2 Application 1

10. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Common standards and protocols CRMERPLegacy SCMWeb application

11. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Integration through common technology Common standards and protocols Partner 1Partner 3Partner 2 Client 2Client 1

12. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Building common technologies Promoting open standardPromoting open standard – Oasis – Web services Developing industry specific standardsDeveloping industry specific standards – Rosettanet – Others E-Markets as a common technological platformE-Markets as a common technological platform – Covisint

13. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Common technology and language EDI was an attempt at defining standard for electronic documents – efforts at reducing the size of the message.EDI was an attempt at defining standard for electronic documents – efforts at reducing the size of the message. XML – electronic document with tags (human readable)XML – electronic document with tags (human readable) More standards are necessary.More standards are necessary. General standardization effortsGeneral standardization efforts Industry specific standardization effortsIndustry specific standardization efforts

14. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal e-Markets as technological platform Development of a proprietary platformDevelopment of a proprietary platform Make sure that almost all firm the industry adhere to itMake sure that almost all firm the industry adhere to it Focus on specific integration needs of the industryFocus on specific integration needs of the industry Examples: COVISINTExamples: COVISINT

15. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal OASIS www.oasis-open.orgwww.oasis-open.orgwww.oasis-open.org “The mission of OASIS is to drive the development, convergence, and adoption of structured information standards in the areas of e-business, web services, etc.”“The mission of OASIS is to drive the development, convergence, and adoption of structured information standards in the areas of e-business, web services, etc.” “The technical work of OASIS is driven by our members; technical committees (TCs) are formed based on the proposals of our members, and the TCs set their own agendas and schedules. OASIS provides the guidance, process, and infrastructure necessary for our members to do the work.”“The technical work of OASIS is driven by our members; technical committees (TCs) are formed based on the proposals of our members, and the TCs set their own agendas and schedules. OASIS provides the guidance, process, and infrastructure necessary for our members to do the work.”

16. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal OASIS CommitteesCommitteesCommittees – Universal Business Language Universal Business Language Universal Business Language – ebXML Business Process ebXML Business Process ebXML Business Process – Open Office Format Open Office Format Open Office Format – Web Services Business Process Web Services Business Process Web Services Business Process

17. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Web services; definition A Web service is a Loosely coupled software component identified by a URI, that dynamically interact with other software components. It’s interfaces and binding are capable of being defined, described and discovered via XML artifacts and the use of common internet protocols.A Web service is a Loosely coupled software component identified by a URI, that dynamically interact with other software components. It’s interfaces and binding are capable of being defined, described and discovered via XML artifacts and the use of common internet protocols. They are the building blocks for creating open distributed systems on the Internet due to their asynchronous interfaces using platform- independent technology and their reusable components called services.They are the building blocks for creating open distributed systems on the Internet due to their asynchronous interfaces using platform- independent technology and their reusable components called services.

18. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Web Services Simple Object Access Protocol (SOAP)) Web Service Definition Language (WSDL) Universal Description Discovery and Integration (UDDI) Web services Flow Language (WSFL), Web Service Conversation Language XLang Business Process Modelling Initiative ( Registry Workflow/ Process Service Description Messaging ebXML Business Process Specification Schema (BPSS) Registry/ Repository Collaboration Protocol Profile/Agreement (CPP/A) Message Service Specification (MSS) Core XML Specifications Extensible Markup Language (XML) Message Oriented Specifications

19. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Web Services Simple Object Access Protocol (SOAP)) Web Service Definition Language (WSDL) Universal Description Discovery and Integration (UDDI) Web services Flow Language (WSFL), Web Service Conversation Language XLang Business Process Modelling Initiative ( Registry Workflow/ Process Service Description Messaging ebXML Business Process Specification Schema (BPSS) Registry/ Repository Collaboration Protocol Profile/Agreement (CPP/A) Message Service Specification (MSS) Core XML Specifications Extensible Markup Language (XML) Message Oriented Specifications How to communicate and transfer messages ? We need a set of rules that facilitate XML exchange between applications

20. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Web Services Simple Object Access Protocol (SOAP)) Web Service Definition Language (WSDL) Universal Description Discovery and Integration (UDDI) Web services Flow Language (WSFL), Web Service Conversation Language XLang Business Process Modelling Initiative ( Registry Workflow/ Process Service Description Messaging ebXML Business Process Specification Schema (BPSS) Registry/ Repository Collaboration Protocol Profile/Agreement (CPP/A) Message Service Specification (MSS) Core XML Specifications Extensible Markup Language (XML) Message Oriented Specifications How to describe existing services and their specific message requirements ? -a common framework for describing tasks performed by Web service.

21. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Web Services Simple Object Access Protocol (SOAP)) Web Service Definition Language (WSDL) Universal Description Discovery and Integration (UDDI) Web services Flow Language (WSFL), Web Service Conversation Language XLang Business Process Modelling Initiative ( Registry Workflow/ Process Service Description Messaging ebXML Business Process Specification Schema (BPSS) Registry/ Repository Collaboration Protocol Profile/Agreement (CPP/A) Message Service Specification (MSS) Core XML Specifications Extensible Markup Language (XML) Message Oriented Specifications How to list and find existing services ? - a set of specifications for creating XML-based directories of services

22. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Web Services Simple Object Access Protocol (SOAP)) Web Service Definition Language (WSDL) Universal Description Discovery and Integration (UDDI) Web services Flow Language (WSFL), Web Service Conversation Language XLang Business Process Modelling Initiative ( Registry Workflow/ Process Service Description Messaging ebXML Business Process Specification Schema (BPSS) Registry/ Repository Collaboration Protocol Profile/Agreement (CPP/A) Message Service Specification (MSS) Core XML Specifications Extensible Markup Language (XML) Message Oriented Specifications How to configure the choreography of business document exchange ? -a set of specifications for Creating directories of business processes

23. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Deployment Source : Altering app dev, http://www.infoworld.com/articles/fe/xml/02/06/10/020610feinfostat.xml and schmelzer et.al. article:Understanding the Real Costs of Integration, ZapFlash, Zapthink Research, oct. 2002 Altering app dev http://www.infoworld.com/articles/fe/xml/02/06/10/020610feinfostat.xmlAltering app dev http://www.infoworld.com/articles/fe/xml/02/06/10/020610feinfostat.xml

24. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Challenges Industry-specific vocabulariesIndustry-specific vocabularies Industry-specific business processesIndustry-specific business processes National and International coordinationNational and International coordination

25. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Rosettanet “Welcome to RosettaNet. A self-funded, non-profit organization, RosettaNet is a consortium of major Information Technology, Electronic Components and Semiconductor Manufacturing companies working to create and implement industry-wide, open e-business process standards. These standards form a common e- business language, aligning processes between supply chain partners on a global basis.”“Welcome to RosettaNet. A self-funded, non-profit organization, RosettaNet is a consortium of major Information Technology, Electronic Components and Semiconductor Manufacturing companies working to create and implement industry-wide, open e-business process standards. These standards form a common e- business language, aligning processes between supply chain partners on a global basis.” rosettanet.orgrosettanet.orgrosettanet.org PIP DirectoryPIP DirectoryPIP DirectoryPIP Directory

26. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Autres OpenTravel Alliance (OTA)OpenTravel Alliance (OTA)(OTA) The Mortgage Industry Standards Maintenance Organization (MISMO)The Mortgage Industry Standards Maintenance Organization (MISMO)MISMO The Interactive Financial Exchange Forum (IFX),The Interactive Financial Exchange Forum (IFX),IFX The Hotel Electronic Distribution Network Association (HEDNA)The Hotel Electronic Distribution Network Association (HEDNA)HEDNA The Association for Retail Technology Standards (ARTS)The Association for Retail Technology Standards (ARTS)ARTS

27. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Covisint is the vehicle to connect the Auto Industry in a virtual environment to enable speed in decision making, waste elimination, and cost reduction while supporting common business processes between manufacturers and their supply chain. Covisint is the central hub where OEMs and Suppliers of all sizes come together to do business in a single business environment using the same tools and user interface, with one user ID and password. Covisint has been designed with an emphasis of making information accessible and visible within a secure online environment. Your information is secure within Covisint and you remain in control of who sees and accesses the information.

28. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Before the e-markets…

29. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal eHub After e-markets…

30. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal

31. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal

32. HEC MONTRÉAL – MBA 53-751-03 IT and E-Commerce Jacques Robert & Jean Talbot, HEC Montréal Covisint Industry Solutions EDI/MessagingIndustry Solutions EDI/MessagingIndustry SolutionsEDI/MessagingIndustry SolutionsEDI/Messaging Quality Customer Users Supplier Users Quality Customer Users Supplier UsersQualityCustomer UsersSupplier UsersQualityCustomer UsersSupplier Users Covisint Services Connect Customer/Buyer Supplier Features Buy Covisint ConnectCovisint Services Connect Customer/Buyer Supplier Features Buy Covisint ConnectCovisint ServicesConnectCustomer/BuyerSupplierFeaturesBuy Covisint ConnectCovisint ServicesConnectCustomer/BuyerSupplierFeaturesBuy Covisint Connect Communicate Sourcing Directory Supplier Bulletin Library Services Content Management Communicate Sourcing Directory Supplier Bulletin Library Services Content ManagementCommunicateSourcing DirectorySupplier BulletinLibrary ServicesContent ManagementCommunicateSourcing DirectorySupplier BulletinLibrary ServicesContent Management Collaborate Activation Collaborate ActivationCollaborateActivationCollaborateActivation