1. Introducing:

2. One place for tenants and landlords: Share opinions & ask for help through our discussion forum Benchmark nationally Access ideas & the latest good practice Find out the latest expectation on regulation & in legislation Learn about self-assessment & inspection techniques To find good practice Learn about improvement plans & SMART action plans Learn about tenant panels & their involvement in complaints procedures Hear tips from tenants & landlords through featured interviews Facilitate face to face local meetings Meet policy makers

3. We promise to provide members with: A password access for tenants, tenant scrutiny and landlord members Access for tenant scrutiny panels to invite feedback from other tenants on services to be scrutinised, through this site, through Facebook and twitter Access for tenant panels and landlords to share plans on services to be scrutinised, any reports or action plans if they wish A facility to locate those who may have already scrutinised a service and to learn from their experiences A facility for discussion & comments

4. And we promise to: Involve tenants and landlords in the development of this site Add suggestions you make to improve the site Enable full use of social media and interaction with web based consoles used by younger tenants to inspire them to get involved by providing options through web enabled products such as i phones, smart phones, games consoles, netbooks and i pads Be positive about the opportunity that scrutiny and empowerment bring Promote good relationships between tenant and landlord, based on a mutual desire to improve services Be an ethical business in our offer Provide value for money Always seek solutions to improve services

5. We have lift off! Website went live on 27 th May 2011 Early information available: – Co-regulatory Champions’ events – Newsletters about latest in co-regulation...another due this month – List of landlords and their tenants who are already members – Members’ information – terms of reference, topics scrutinised, reports – Discussions Benchmarking, interviews with successful panels coming soon

6. So visit our website.... www.tenantadvisor.net For the very best advice on tenant scrutiny, inspection & empowerment.

7. If you join by the end of June 2011 membership is just £450 for a year

8. How do we join? Go to: www.tenantadvisor.net or Contact: yvonne@tenantadvisor.net Tel: 07867 974659 linda@tenantadvisor.net Tel: 07967 342436

9. Thanks for listening -any questions?