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Shift in Individual Development
Move from identifying training needs to identifying learning needs Move in who identifies needs An interest in technical skills to the development of personal skills, self management and attitudes Greater pressure on development that is future oriented
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Theoretical Approaches
Behaviourist approach Cognitive approach Social learning Constructivist perspective
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Behaviourist Approach
Earliest approach Concentrates on changes in observable behaviour Skinner, Watson, and Pavlov Behaviour linked to certain rewards/sanctions
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Behaviourist Approach - Problems
Trainers are not interested in what is going on in learners’ heads Learners just follow the routine to be learned It is overtly manipulative It is simplistic and limited May produce temporary changes and increases cynicism
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Cognitive Approaches Based on information processing perspective
More concerned with what’s going on in learner’s head Maps out stages of learning Stresses importance of learner motivation and individual needs, control individual has on learning, etc
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Cognitive Approaches - Strengths
Stresses importance of learner motivation and needs Recognises control of learner over what is learned Identifies feedback as an important part of learning
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Cognitive Approaches - Weaknesses
Assumes learning is neutral and unproblematic It ignores emotion
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Social Learning Theory
Learning is a social event Based on needs of humans to fit in with others Uses role models, mentors and peer support
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Social Learning Theory - Disadvantages
Ignores the role of choice for the individual It is based to an extent on a masquerade
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Constructivist Perspectives
Recognises that learning is very personal and threatening process Development of the information processing perspective Does not regard learning as a neutral process Perception of our experiences that count Information and potential learning need to fit with meaning structures
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The Learning Cycle Figure 18.1 The learning cycle
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Honey & Mumford Activists Reflectors Theorists Pragmatists
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Planned & Emergent Learning
Table 18.1 Planned and emergent learning Source: Adapted from D. Megginson (1994) ‘Planned and emergent learning: A framework and a method’, Executive Development, Vol. 7, No. 6, pp. 29–32.
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Learning Curves Figure 18.2 The reality of learning progress
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A Systematic Model of Learning & Training
Figure 18.3 A systematic model of learning and training
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Analysing Needs Problem centred approach
Profile comparison profile approach
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Problem Centred Approach
Focuses on performance problems Explores whether problems are due to lack of skills
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Profile Comparison Approach
Takes a much broader view More useful when someone is new to a job
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Off-Job Methods of Learning & Development
Educational courses In-house courses Consultancy courses Outdoor type courses
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Off the Job Methods – Transfer of Learning
Developing goals/plans for implementing new skills Reviewing materials immediately after the programme Report to peers/supervisors on learning Include development goals in performance reviews
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Learning on the Job Manager coaching and teaching Mentoring
Peer relationships Action learning Self development Self development groups Learning logs Learning contracts
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Learning Contracts Contents
An overall development goal Specific objectives in terms of skills and knowledge Activities to be undertaken Resources required Method of assessment of learning
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Open, Distance, and E-learning
CIPD 2003 research – One of the most significant changes in training over the last five years is the increased use of e-learning High investment required for e-learning but cost effective in the long run providing speedy and flexible training
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Evaluation of Training & Development
Evaluating the training – post course questionnaire Evaluating the learning – how trainees now behave Evaluating changes in job performance Evaluating changes in organisational performance Evaluating changes in wider contribution organisation now makes (Hamblin, 1974)
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Kilpatrick’s Evaluation
Reaction level Learning level Behaviour Results (Kilpatrick, 1959)
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Summary (1 of 2) There are four perspectives on learning
Emphasis moved from training to learning Individuals are taking ownership of their own learning needs Learners need to understand the nature of learning and own strengths and weaknesses
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Summary (2 of 2) Emphasis on formal development programmes is declining Upsurge in interest in e-learning Evaluation of development is critical
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