1. Training & Conferences T he Role of Professional Bodies in Life-Long Learning Mary Ann Reynolds FRICS RICS Switzerland ERES December 2010

2. Training & Conferences RICS and CPD / LLL What is the RICS role Ensuring standards Serving members What RICS has to offer centrally RICS Training Online Academy What RICS has to offer locally Events, conferences, seminars…. The future

3. Training & Conferences What is the RICS Role? RICS is the world's leading professional body for qualifications and standards in land, property and construction Therefore it has a role in: Ensuring standards (for benefit of members, firms, clients, the public, society,……) Providing a service to the members (high-quality, cost-effective, accessible learning opportunities…)

4. Training & Conferences RICS and Ensuring Standards All RICS members are bound by the Rules of Conduct for Members (V3 Jan 2010). Rule 6 says: “Members shall plan, undertake, record and evaluate appropriate continuing professional development and, on request, provide RICS with evidence that they have done so.” There are no set number of hours although 20 hours p.a. is the recommended minimum Members are advised to regularly record their CPD RICS monitors through random sampling. CPD records are usually requested by email and 28 days allowed for submission ALL RICS members in whichever country or juridsdiction are responsible and accountable for complying with these CPD regulations.

5. Training & Conferences RICS Regulation Newly established Regulation Department for RICS in Europe New in Europe – “Regulated by RICS” Firms can register to be regulated by RICS – obligation to ensure staff receive appropriate and adequate training for their roles and to keep CPD records –annual return –monitoring

6. Training & Conferences What RICS has to offer centrally Recently established “RICS Training” Thinking globally UK as development hub for the rest of the world Work with Professional Groups to develop technical courses Combination of face to face and distance learning

7. Training & Conferences This is what is available – Face to Face 55 face to face courses Last Year (March – July) (23 courses) –730 bookings This year (to 30 November) –555 bookings

8. Training & Conferences Course Breakdown Course Type2009 - 20102010 - 2011 Technical Course14.3%37.8% RICS Members (APC)61.2%50.5% Business Development19.4%0.0% Personal Development4.3%7.3% Management0.8%4.4% Total100%100.0%

9. Training & Conferences Some of the Courses Conduct Rules, Ethics and Professional Practice Fundamentals of Valuation (Commercial) Fundamentals of Valuation (Residential) Building Pathology for Commercial Property Building Control Legislation and Systems Dilapidations a building surveyor’s perspective Carbon Management in the Built Environment Pre Contract Project Management Development techniques Post Contract Project Management Techniques Strategic approach to property development Facilities Management - A Strategic Approach Contract Administration Inspection Techniques for Surveyors … Change Management (Leading Change for Success) Time Management … Business Development Improving Motivation and Boosting Performance

10. Training & Conferences RICS Online Academy RICS On-line Academy launched 25th August 2010 –9 podcasts –3 soft skills e-learning modules –4 APC e-learning modules –1 RICS Ethics Course Not widely marketed outside the UK – as yet 4500 registered users and 120 courses sold (as at 30 November) –20% are overseas bookings

11. Training & Conferences What is the Online Academy E-learning platform that allows members to study RICS Training courses at a time and pace to suit them Designed to support teaching and learning Combining a variety of tools and resources in a single integrated system

12. Training & Conferences Online Academy Characteristics Online Training Programmes Administration Documentation Tracking Reporting Manage users, roles, courses, instructors, facilities, and generate reports Course calendar Learning Paths Student messaging and notifications Assessment and testing Display scores and transcripts Grading of coursework Web-based or blended course delivery Manager enrolment and approval Grouping students according to demographic units Manage single, multiple, corporate and partner employees accounts …

13. Training & Conferences Online Academy Advantages E-Learning delivers training anytime anywhere E-Learning minimises travel costs E-Learning minimises time away from work E-Learning saves time without reducing learning benefits E-Learning is cost effective E-Learning can better meet the needs of geographically diverse employees E-Learning can offer more individualised instruction E-Learning allows you to complete the courses at your convenience E-learning allows you self-paced learning E-learning allows you to gain extra knowledge …

14. Training & Conferences What RICS has to offer locally Depends on location and strength of RICS on the ground: Examples: RICS Rossia and CIS CPD event dedicated to macro and micro economic issues and arranged with Ministry of Economic Development of Russia (main valuation regulator)

15. Training & Conferences What RICS has to offer locally (cont.) RICS Nordic Guided tour of “Waterfront” a building in Stockholm. The developers/owners showed RICS members the 60 000 m2 of office, hotel and congress space in the Stockholm CBD area. One of the most sustainable buildings in Europe

16. Training & Conferences What RICS has to offer locally (cont.) RICS Switzerland Tour and presentation of the nearly completed Rolex Learning Center at EPFL, Lausanne. Presentation from the developers, Losinger and the client, EPFL

17. Training & Conferences What RICS has to offer locally (cont.) RICS Deutschland CPD Certificate A number of RICS members in Germany were spot checked by RICS Regulation and asked to provide CPD evidence This caused confusion (“What do I have to do?”) especially for non-English speakers (“English or German?”) Some members were not recording and others were recording, but were not aware that there was already a CPD recording system on the RICS website Those members who were aware of it, found it not very accessible, or user friendly (language issues)

18. Training & Conferences What RICS has to offer locally (cont.) RICS Deutschland CPD Certificate (cont.) While chartered surveyors have an obligation to comply, it was recognised that everybody is human and anyone can forget The overall challenges were therefore: a)to provide local support and encourage members to comply b)to achieve consistency c)to do this without contravening RICS Regulation processes  The idea was to turn the CPD requirement round and make an added value out of something that is prescriptive, make a benefit

19. Training & Conferences What RICS has to offer locally (cont.) RICS Deutschland CPD Certificate (cont.) Implementation: 1.Developed an online data recording system 2.Informed RICS Europe and RICS Regulation and obtained sign-off 3.Agreed that system would initially be voluntary but mandatory in time 4.Invited all existing qualified members Results to date: 55 members have fulfilled the requirements and have been sent their CPD certificate 150 members are currently in the system and completing their records

20. Training & Conferences The Future Members will become more aware of their obligations towards CPD and the pressure to comply coming from Regulation RICS Training will develop more face-to-face courses across the world: –Working closely with Professional Groups –Development of topics with input from members, firms, professional groups and International Regions Portfolio of e-learning courses will be expanded – great potential outside UK Locally, National Groups will continue to provide CPD opportunities and more adopting CPD certificates?

21. Training & Conferences RICS Training Contacts www.rics.org/training www.rics.org/onlineacademy @training@rics.org  +44 (0) 2476 868584 www.rics.org/training www.rics.org/onlineacademy @training@rics.org  +44 (0) 2476 868584