1. Learning English through Workplace Communication

2. General Description Text-types related to the workplace
Workplace tasks
Practical knowledge
Language used in real life

3. Learning Objectives What will we learn?
different types of workplace correspondence
spoken and written English in the workplace
workplace related texts
demonstration of language skills in simulated tasks

4. Content There are THREE different types of lesson:
work-related reading and writing activities
work-related listening and speaking activities
Other activities: e.g. work-related vocabulary

5. 1. Reading and writing business memos letters reports e-mails
sales / promotional materials
meeting agenda
meeting minutes

6. 2. Listening and speaking
telephone enquiries
making and handling complaints
sales presentations
job interviews

7. 3. Other activities Work-related vocabulary General business knowledge
Role-play
Business project

8. Classroom activities
Collect cuttings from newspapers, magazines and websites
Discuss duties of different company posts
Role-play telephone dialogues
Research a product and present on it

9. Assessment Writing appropriate texts
Speaking in a suitable style for workplace purposes