1. Business English Upper Intermediate U2W09 John Silberstein johnsilb@aol.com

2. Agenda Weekly Voluntary Homework Leaders vs. Managers: Interview with a CEO Leaders vs. Managers: Leaders vs. Managers

3. Talk about questions first Weekly Voluntary Homework Explanation Purpose: The purpose of the voluntary homework is to increase your opportunities to practice writing in English As an instructor, my challenge is to provide students with worthwhile feedback in a timely fashion. A mandatory assignment should be of a certain level, whereas a voluntary assignment can be quick and easy. This will take less of your time to accomplish and far less of my time to correct and return to you.

4. Talk about questions first Weekly Voluntary Homework Explanation Feedback The homework will be designed to give you quick and continuous feedback, with the aim of increasing your English vocabulary and business writing skills. Feedback is a two way street. You should let me know, if there is something you would like to work on improving.

5. Talk about questions first Weekly Voluntary Homework This Week’s Assignment Write an email to your manager requesting a meeting to discuss a coworker who you feel is a bully and consequently, makes you feel uncomfortable at work.

6. Talk about questions first Managers and Leaders Listening Exercise: Interview with a CEO Having a Suggestion Box is a good idea? Email has made communication at work much easier? Positive feedback should be given publicly as well as privately? Why? Workers in the public sector are lazy?

7. Managers and Leaders Listening Exercise: Interview with a CEO What are the three channels of communication according to Lara? What name does Lara give to the kind of skills that are important to team work? Apart from giving positive feedback, what other thing does Lara think is important for motivation? What change does Lara want to make in the public sector? What kind of person has vision and sees the big picture? What role does Lara compare to an Admiral?

8. Managers and Leaders Listening Exercise: Interview with a CEO Read the script and explain what Lara says about: 1.Top-down communication 2.Bottom-up communication 3.What a CEO should do in meetings 4.The relationship between employees and their Leader (CEO)

9. Managers and Leaders Read the Article: Leader vs. Managers Why might a manager act as a leader also? Why would an employee do as they were told? Why do you believe that someone who comes from a stable background would make a good manager but not a good leader? How does a leader change a subordinate into a follower? What did the research show about leaders that makes them more likely to be risk takers?